Radeon HD 6310 (amd e-350 zacate) needs nomodeset

[Alejandro Mery]

Binary package hint: xserver-xorg-video-ati

After I removed fglrx to narrow bug #787980 I had to add nomodeset to the kernel command line to get something on the display.

no problem until I uninstalled fglrx, 3 reboots without display (but ssh), 3 reboots with display using nomodeset, 2 reboots without display without nomodeset, and surprise! one reboot with display without nomodeset. filling ticket from that boot where modeset actually worked.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-radeon 1:6.14.0-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
DRM.card0.HDMI.A.1:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1366x768 1366x768 1280x720 1152x768 1024x768 800x600 848x480 720x480 640x480
 edid-base64: AP///////wAwrtFAAAAAAAETAQOAGg546pmFlVVWkigiUFQAAAABAQEBAQEBAQEBAQEBAQEBjBlWJlAACDAYDiQAAJAQAAAYShVWJlAACDAYDiQAAJAQAAAYAAAADwCLCTKLCSgUCQAGr1YxAAAA/gBCMTE2WFcwMiBWMSAKAFM=
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
Date: Wed May 25 11:40:08 2011
DistUpgraded: Fresh install
DistroCodename: natty
DistroVariant: ubuntu
DkmsStatus:
 rtl8192ce-dkms, 2.6.0005.1116.2010, 2.6.38-8-generic, x86_64: installed
 tp-smapi, 0.40, 2.6.38-8-generic, x86_64: installed
GraphicsCard:
 ATI Technologies Inc Device [1002:9802] (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:21df]
InstallationMedia: Xubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427)
MachineType: LENOVO 05962RU
ProcEnviron:
 LANGUAGE=es_ES:en
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=9ceca293-c080-4a16-981c-ec33bb59e054 ro quiet splash elevator=deadline vt.handoff=7
Renderer: Unknown
SourcePackage: xserver-xorg-video-ati
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/15/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 8FET28WW (1.12 )
dmi.board.asset.tag: Not Available
dmi.board.name: 05962RU
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8FET28WW(1.12):bd04/15/2011:svnLENOVO:pn05962RU:pvrThinkPadX120e:rvnLENOVO:rn05962RU:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 05962RU
dmi.product.version: ThinkPad X120e
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.ia32-libs: ia32-libs 20090808ubuntu13
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

[Andy Whitcroft (apw)]

Could you test the kernel from Oneiric and let us know if that is any better. Thanks!

[Alejandro Mery (amery)]

problem remains running oneric's kernel on natty

$ cat /proc/version
Linux version 2.6.39-3-generic (buildd@allspice) (gcc version 4.6.1 (Ubuntu/Linaro 4.6.0-7ubuntu1) ) #9-Ubuntu SMP Sat May 21 10:16:29 UTC 2011

[Julian Wiedmann (jwiedmann)]

This might be fixed with kernel 2.6.38-10.46 (patch: 'drm/radeon/kms: fix gart setup on fusion parts (v2) backport').

[Witold Baryluk (baryluk)]

Hi,

I have same problem on HP Pavilion dm1, on Debian, with Kernel 3.0.0-1. After booting up, a screen coruption appears, and screen is unusable. Alt-Ctrl-F1, F7 doesn't work, however system is up and running, probably accessible by network, as well Alt-SysRq magic sequences works, so system is no crashed. adding nomodeset somehow improves situation, but there are still crashes, and problems switching consoles.

Regards,
Witek

[Mario Scheel (zweistein12-gmx)]

The package xserver-xorg-video-radeon_1%3a6.14.3-1_i386.deb resolved this bug.

[madbiologist (me-again)]

As Mario said, xserver-xorg-video-ati 6.14.3 completes the fix for this bug. From the changelog:

radeon: add support for llano APUs
radeon: add llano pci ids

This first appeared as a backport in Oneiric in xserver-xorg-video-ati 1:6.14.2-1ubuntu2 and was then mainstreamed in later Oneiric packages.

I have also verified that Ubuntu 12.04 "Precise Pangolin" boots and functions normally on a laptop with an E-350 and Radeon HD 6310 graphics.

[penalvch (penalvch)]

Alejandro Mery, thank you for reporting this and helping make Ubuntu better. Natty reached EOL on October 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, could you please test for this with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested and remove the tag:
needs-upstream-testing

This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the text:
needs-upstream-testing

If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested.

Please let us know your results. Thank you for your understanding.

Helpful Bug Reporting Tips:
https://help.ubuntu.com/community/ReportingBugs