Flash video with hardware acceleration causes X crash with radeon driver

Bug #764650 reported by jovan dragisic
34
This bug affects 5 people
Affects Status Importance Assigned to Milestone
xserver-xorg-video-ati (Ubuntu)
Incomplete
Low
Unassigned

Bug Description

Binary package hint: xorg

New install of Kubuntu 11.04 Natty Narwahl. Emachines e442, Xorg verson 1:7.6+4ubuntu3, ATI Technologies Inc M880G [Mobility Radeon HD 4200] with the generic open source radeon driver. Viewing Flash video in full screen on web browsers causes the Xserver to crash.

The only solution is to go to the virtual console, kill firefox with the killall or kill -9 PID command, and restart the computer. Restarting KDM leads to a loss of network connections.

Steps to recreate:
1. Open Firefox, Chrome, or Rekonq
2. Play flash video
3. Hit the full screen button

The bug persists when trying to view videos with hardware acceleration enabled. Disabling hardware acceleration causes videos to start in full screen, but exit immediately. Enabling the fglrx driver from the "Additional driver" utility solves the problem, but brings on others, not related to the flash issue.

Additional information on demand.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: xorg 1:7.6+4ubuntu3
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: kwin
DRM.card0.HDMI.A.1:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1366x768 1280x720 1152x768 1024x768 800x600 848x480 720x480 640x480
 edid-base64: AP///////wANr5kVAAAAAAcUAQOAIhN4Cj2VlFZPjigmUFQAAAABAQEBAQEBAQEBAQEBAQEBeh1W0lAAHjA8KDYAWMEQAAAYAAAA/gBOMTU2QjMtTDBCCiAgAAAA/gBDTU8KICAgICAgICAgAAAA/gBOMTU2QjMtTDBCCiAgAEg=
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
Date: Mon Apr 18 15:40:23 2011
DistUpgraded: Fresh install
DistroCodename: natty
DistroVariant: kubuntu
GraphicsCard:
 ATI Technologies Inc M880G [Mobility Radeon HD 4200] [1002:9712] (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:0489]
InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Beta i386 (20110418)
MachineType: eMachines eME442
ProcEnviron:
 LANGUAGE=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=40d255d0-1cee-4b33-84a1-5fc0dab6da74 ro quiet splash vt.handoff=7
Renderer: Unknown
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/10/2010
dmi.bios.vendor: eMachines
dmi.bios.version: V1.04
dmi.board.name: eME442
dmi.board.vendor: eMachines
dmi.board.version: V1.04
dmi.chassis.type: 10
dmi.chassis.vendor: eMachines
dmi.chassis.version: V1.04
dmi.modalias: dmi:bvneMachines:bvrV1.04:bd08/10/2010:svneMachines:pneME442:pvrV1.04:rvneMachines:rneME442:rvrV1.04:cvneMachines:ct10:cvrV1.04:
dmi.product.name: eME442
dmi.product.version: V1.04
dmi.sys.vendor: eMachines
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu1
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

Revision history for this message
jovan dragisic (jdragisic) wrote :
Revision history for this message
Timo Aaltonen (tjaalton) wrote :

We need the dmesg output from the time that happens. Please do 'dmesg > dmesg.txt' when you're on the console during the hang, and after the reboot attach dmesg.txt here.

Changed in xorg (Ubuntu):
status: New → Incomplete
Revision history for this message
jovan dragisic (jdragisic) wrote :

Weird, this time I did get Firefox to run the flash video fullscreen. After I exited fullscreen, I got the flash code written all over my desktop, burned into it, so to speak. Then I tried Chrome, did get fullscreen, but right after I exited, there was complete lockdown again. dmesg output appended.

Revision history for this message
jovan dragisic (jdragisic) wrote : Re: [Bug 764650] Re: Flash video with hardware acceleration causes X crash with radeon driver
  • dmesg-txt Edit (64.1 KiB, application/octet-stream; name=dmesg-txt)
Download full text (4.6 KiB)

Weird, this time I did get Firefox to run the flash video fullscreen. After
I exited fullscreen, I got the flash code written all over my desktop,
burned into it, so to speak. Then I tried Chrome, did get fullscreen, but
right after I exited, there was complete lockdown again. dmesg output
appended.

On Tue, Apr 19, 2011 at 8:26 AM, Timo Aaltonen
<email address hidden>wrote:

> We need the dmesg output from the time that happens. Please do 'dmesg >
> dmesg.txt' when you're on the console during the hang, and after the
> reboot attach dmesg.txt here.
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/764650
>
> Title:
> Flash video with hardware acceleration causes X crash with radeon
> driver
>
> Status in “xorg” package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: xorg
>
> New install of Kubuntu 11.04 Natty Narwahl. Emachines e442, Xorg
> verson 1:7.6+4ubuntu3, ATI Technologies Inc M880G [Mobility Radeon HD
> 4200] with the generic open source radeon driver. Viewing Flash video
> in full screen on web browsers causes the Xserver to crash.
>
> The only solution is to go to the virtual console, kill firefox with
> the killall or kill -9 PID command, and restart the computer.
> Restarting KDM leads to a loss of network connections.
>
> Steps to recreate:
> 1. Open Firefox, Chrome, or Rekonq
> 2. Play flash video
> 3. Hit the full screen button
>
> The bug persists when trying to view videos with hardware acceleration
> enabled. Disabling hardware acceleration causes videos to start in
> full screen, but exit immediately. Enabling the fglrx driver from the
> "Additional driver" utility solves the problem, but brings on others,
> not related to the flash issue.
>
> Additional information on demand.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: xorg 1:7.6+4ubuntu3
> ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
> Uname: Linux 2.6.38-8-generic i686
> Architecture: i386
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: kwin
> DRM.card0.HDMI.A.1:
> status: disconnected
> enabled: disabled
> dpms: On
> modes:
> edid-base64:
> DRM.card0.LVDS.1:
> status: connected
> enabled: enabled
> dpms: On
> modes: 1366x768 1280x720 1152x768 1024x768 800x600 848x480 720x480
> 640x480
> edid-base64:
> AP///////wANr5kVAAAAAAcUAQOAIhN4Cj2VlFZPjigmUFQAAAABAQEBAQEBAQEBAQEBAQEBeh1W0lAAHjA8KDYAWMEQAAAYAAAA/gBOMTU2QjMtTDBCCiAgAAAA/gBDTU8KICAgICAgICAgAAAA/gBOMTU2QjMtTDBCCiAgAEg=
> DRM.card0.VGA.1:
> status: disconnected
> enabled: disabled
> dpms: On
> modes:
> edid-base64:
> Date: Mon Apr 18 15:40:23 2011
> DistUpgraded: Fresh install
> DistroCodename: natty
> DistroVariant: kubuntu
> GraphicsCard:
> ATI Technologies Inc M880G [Mobility Radeon HD 4200] [1002:9712] (prog-if
> 00 [VGA controller])
> Subsystem: Acer Incorporated [ALI] Device [1025:0489]
> InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Beta i386 (20110418)
> MachineType: e...

Read more...

bugbot (bugbot)
affects: xorg (Ubuntu) → xserver-xorg-video-ati (Ubuntu)
Revision history for this message
jovan dragisic (jdragisic) wrote :

Just confirming, the allout screen tearing happens when trying to watch full screen flash videos in Arora as well.

Revision history for this message
jovan dragisic (jdragisic) wrote :

After installing fglrx through jockey, the situation is thus. I can run flash videos in full screen with hw acceleration in Chrome, And exit them normally. I can run them in firefox, but upon exit, i get an allout lockup of X again. Due to a mistake I made, i can't get back to KDE from tty1. Will post the dmesg from the hang if prompted.

Revision history for this message
tully (tuly-seznam) wrote :

3# also happends with intel drivers -
Thinkpad T400,
Shockwave Flash 10.2 r159,
2.6.39-0-generic,
xserver-xorg-video-intel 2:2.15.0~natty~ppa3

Revision history for this message
jovan dragisic (jdragisic) wrote :
  • dmesg_text Edit (79.4 KiB, application/octet-stream; name=dmesg_text)
Download full text (4.4 KiB)

the issue is not KDE related. I just added fglrx to Ubuntu Natty, and going
into fullscreen and exiting made X hang. This is with hw acceleration.
dmesg from the hang appended.

On Thu, May 5, 2011 at 12:15 PM, tully <email address hidden> wrote:

> 3# also happends with intel drivers -
> Thinkpad T400,
> Shockwave Flash 10.2 r159,
> 2.6.39-0-generic,
> xserver-xorg-video-intel 2:2.15.0~natty~ppa3
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/764650
>
> Title:
> Flash video with hardware acceleration causes X crash with radeon
> driver
>
> Status in “xserver-xorg-video-ati” package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: xorg
>
> New install of Kubuntu 11.04 Natty Narwahl. Emachines e442, Xorg
> verson 1:7.6+4ubuntu3, ATI Technologies Inc M880G [Mobility Radeon HD
> 4200] with the generic open source radeon driver. Viewing Flash video
> in full screen on web browsers causes the Xserver to crash.
>
> The only solution is to go to the virtual console, kill firefox with
> the killall or kill -9 PID command, and restart the computer.
> Restarting KDM leads to a loss of network connections.
>
> Steps to recreate:
> 1. Open Firefox, Chrome, or Rekonq
> 2. Play flash video
> 3. Hit the full screen button
>
> The bug persists when trying to view videos with hardware acceleration
> enabled. Disabling hardware acceleration causes videos to start in
> full screen, but exit immediately. Enabling the fglrx driver from the
> "Additional driver" utility solves the problem, but brings on others,
> not related to the flash issue.
>
> Additional information on demand.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: xorg 1:7.6+4ubuntu3
> ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
> Uname: Linux 2.6.38-8-generic i686
> Architecture: i386
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: kwin
> DRM.card0.HDMI.A.1:
> status: disconnected
> enabled: disabled
> dpms: On
> modes:
> edid-base64:
> DRM.card0.LVDS.1:
> status: connected
> enabled: enabled
> dpms: On
> modes: 1366x768 1280x720 1152x768 1024x768 800x600 848x480 720x480
> 640x480
> edid-base64:
> AP///////wANr5kVAAAAAAcUAQOAIhN4Cj2VlFZPjigmUFQAAAABAQEBAQEBAQEBAQEBAQEBeh1W0lAAHjA8KDYAWMEQAAAYAAAA/gBOMTU2QjMtTDBCCiAgAAAA/gBDTU8KICAgICAgICAgAAAA/gBOMTU2QjMtTDBCCiAgAEg=
> DRM.card0.VGA.1:
> status: disconnected
> enabled: disabled
> dpms: On
> modes:
> edid-base64:
> Date: Mon Apr 18 15:40:23 2011
> DistUpgraded: Fresh install
> DistroCodename: natty
> DistroVariant: kubuntu
> GraphicsCard:
> ATI Technologies Inc M880G [Mobility Radeon HD 4200] [1002:9712] (prog-if
> 00 [VGA controller])
> Subsystem: Acer Incorporated [ALI] Device [1025:0489]
> InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Beta i386 (20110418)
> MachineType: eMachines eME442
> ProcEnviron:
> LANGUAGE=
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic
> root=UUID=40d255d0-1cee-4b33-84a1-5fc0dab6da74 ro q...

Read more...

Revision history for this message
jovan dragisic (jdragisic) wrote :
Download full text (4.4 KiB)

the same with Catalyst 11.5 on Ubuntu

On Tue, Apr 19, 2011 at 8:26 AM, Timo Aaltonen
<email address hidden>wrote:

> We need the dmesg output from the time that happens. Please do 'dmesg >
> dmesg.txt' when you're on the console during the hang, and after the
> reboot attach dmesg.txt here.
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/764650
>
> Title:
> Flash video with hardware acceleration causes X crash with radeon
> driver
>
> Status in “xorg” package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: xorg
>
> New install of Kubuntu 11.04 Natty Narwahl. Emachines e442, Xorg
> verson 1:7.6+4ubuntu3, ATI Technologies Inc M880G [Mobility Radeon HD
> 4200] with the generic open source radeon driver. Viewing Flash video
> in full screen on web browsers causes the Xserver to crash.
>
> The only solution is to go to the virtual console, kill firefox with
> the killall or kill -9 PID command, and restart the computer.
> Restarting KDM leads to a loss of network connections.
>
> Steps to recreate:
> 1. Open Firefox, Chrome, or Rekonq
> 2. Play flash video
> 3. Hit the full screen button
>
> The bug persists when trying to view videos with hardware acceleration
> enabled. Disabling hardware acceleration causes videos to start in
> full screen, but exit immediately. Enabling the fglrx driver from the
> "Additional driver" utility solves the problem, but brings on others,
> not related to the flash issue.
>
> Additional information on demand.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: xorg 1:7.6+4ubuntu3
> ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
> Uname: Linux 2.6.38-8-generic i686
> Architecture: i386
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: kwin
> DRM.card0.HDMI.A.1:
> status: disconnected
> enabled: disabled
> dpms: On
> modes:
> edid-base64:
> DRM.card0.LVDS.1:
> status: connected
> enabled: enabled
> dpms: On
> modes: 1366x768 1280x720 1152x768 1024x768 800x600 848x480 720x480
> 640x480
> edid-base64:
> AP///////wANr5kVAAAAAAcUAQOAIhN4Cj2VlFZPjigmUFQAAAABAQEBAQEBAQEBAQEBAQEBeh1W0lAAHjA8KDYAWMEQAAAYAAAA/gBOMTU2QjMtTDBCCiAgAAAA/gBDTU8KICAgICAgICAgAAAA/gBOMTU2QjMtTDBCCiAgAEg=
> DRM.card0.VGA.1:
> status: disconnected
> enabled: disabled
> dpms: On
> modes:
> edid-base64:
> Date: Mon Apr 18 15:40:23 2011
> DistUpgraded: Fresh install
> DistroCodename: natty
> DistroVariant: kubuntu
> GraphicsCard:
> ATI Technologies Inc M880G [Mobility Radeon HD 4200] [1002:9712] (prog-if
> 00 [VGA controller])
> Subsystem: Acer Incorporated [ALI] Device [1025:0489]
> InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Beta i386 (20110418)
> MachineType: eMachines eME442
> ProcEnviron:
> LANGUAGE=
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic
> root=UUID=40d255d0-1cee-4b33-84a1-5fc0dab6da74 ro quiet splash vt.handoff=7
> Renderer: Unknown
> SourcePack...

Read more...

Revision history for this message
Joi Ellis (gyles19) wrote :

Hrm. I was trying to find out the status of this bug and I think in my browsing to find out why it isn't confirmed yet, I actually set it to confirmed. Is launchpad always this wide open?

Changed in xserver-xorg-video-ati (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
madbiologist (me-again) wrote :

tully - you have different hardware with a different driver so you should file a new bug. However your issue may be fixed by the upcoming xserver-xorg-video-intel 2.16.0 driver - see http://cgit.freedesktop.org/xorg/driver/xf86-video-intel/commit/ and https://bugs.freedesktop.org/show_bug.cgi?id=37700

Revision history for this message
penalvch (penalvch) wrote :

jovan dragisic, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-video-ati REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xserver-xorg-video-ati (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
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