No cursor on resume from suspend

Bug #564423 reported by Borahshadow on 2010-04-16
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
xserver-xorg-video-ati (Ubuntu)
Low
Unassigned

Bug Description

Binary package hint: xorg

I upgraded from 9.10 to 10.04 Beta 2
Upon resume from suspend the cursor is missing but by watching the results of rollover (highlighted buttons etc) It is possible to still click on things. After a period of time (a couple of minutes) the cursor will come back and all will be normal. I'm not sure if it is just a time delay or if the cursor needs to be moving during the time it is absent if that makes sense.

My hardware is a Vostro 1000 with an ATI video card and an AMD processor.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xorg 1:7.5+5ubuntu1
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
Uname: Linux 2.6.31-20-generic x86_64
NonfreeKernelModules: wl
Architecture: amd64
Date: Thu Apr 15 23:53:55 2010
DkmsStatus: bcmwl, 5.60.48.36+bdcom, 2.6.31-20-generic, x86_64: installed
InstallationMedia: Kubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
MachineType: Dell Inc. Vostro 1000
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=ca9fdbba-b723-4333-a92f-eb9244e9f609 ro quiet splash
ProcEnviron:
 LANGUAGE=
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: xorg
dmi.bios.date: 12/07/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.6.3
dmi.board.name: 0WY383
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr2.6.3:bd12/07/2007:svnDellInc.:pnVostro1000:pvrNotSpecified:rvnDellInc.:rn0WY383:rvr:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Vostro 1000
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: lucid
 architecture: x86_64
 kernel: 2.6.31-20-generic

Borahshadow (codyregister) wrote :
Bryce Harrington (bryce) on 2010-04-16
tags: added: kubuntu
Bryce Harrington (bryce) on 2010-04-16
affects: xorg (Ubuntu) → xserver-xorg-video-ati (Ubuntu)

I can confirm this bug on a dell dimension 9100 with ati video, also after an upgrade from 9.10 to 10.04 RC: Each time I resume after hibernation or suspend, the cursor is not displayed. You can see it highlighting objects, though; it is just hidden, as described above.

There is a quick way to bring back the cursor : switch to a console screen (ctrl-alt-F1) and back to X (ctrl-alt-F7 or ctrl-alt-F8).

Ipeacocks (ipeacocks) wrote :

i have this problem too on dell vostro 1000

This seems a duplicate of https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/552246, although the bug appears on each resume on my system (ATI RADEON X600 with 256 Meg RAM).

la_serpe (tom-mil) wrote :

The problem persists in 10.04 final version. I have Acer 3100, ATI video. I have noticed, that the cursor works, but it's just invisible. If you swich the workspace to anothe one, the cursor appears again. I know, it's wierd but maybe this infornation will help to solve the bug.

Ipeacocks (ipeacocks) wrote :

you may turn off KMS and all will be ok. +you will have more fps/sec.

Bryce Harrington (bryce) on 2010-07-02
Changed in xserver-xorg-video-ati (Ubuntu):
status: New → Confirmed
bugbot (bugbot) on 2011-04-28
tags: added: karmic

Borahshadow, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-video-ati REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xserver-xorg-video-ati (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for xserver-xorg-video-ati (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-video-ati (Ubuntu):
status: Incomplete → Expired
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