[RV770] Lucid beta 2 unbootable from LiveCD/LiveUSB

Bug #560056 reported by Sennaista
18
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xserver-xorg-video-ati (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I downloaded the beta 2 ISO from the servers and made a LiveCD for fresh install of 10.04. The boot process is carried out until near the end, the purple plymouth screen goes away and then all I get is flickering screen with lines running across it. I did a few things like "nomodeset" and "pci=nomsi" but nothing does. The later one sends the monitor into power saving mode and the only way out is a hard reboot.

I tried to drop to the terminal when the screen starts to flicker and ran

#dmesg | grep drm

and there are error messages related to my graphics card. Seems like for some reason the GPU is being reset every few seconds. See the screen shot attached for the exact error messages.

I'm trying to boot Lucid on system which includes:

Interl i5
ATI Radeon HD4730
4GB RAM
Dual monitor

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-19-generic 2.6.32-19.28
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-19-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sennaista 1545 F.... pulseaudio
 /dev/snd/controlC1: sennaista 1545 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfbff8000 irq 22'
   Mixer name : 'Realtek ALC887'
   Components : 'HDA:10ec0887,1458a002,00100202'
   Controls : 40
   Simple ctrls : 22
Card1.Amixer.info:
 Card hw:1 'camera'/'USB camera at usb-0000:00:1a.0-2, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB045e:00f5'
   Controls : 3
   Simple ctrls : 2
Card2.Amixer.info:
 Card hw:2 'HDMI'/'HDA ATI HDMI at 0xfbdfc000 irq 17'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100100'
   Controls : 4
   Simple ctrls : 1
Card2.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Sat Apr 10 15:07:22 2010
HibernationDevice: RESUME=UUID=e21ba9dc-2f5b-4f26-8e43-bc02faf2e45a
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release Candidate amd64 (20091020.3)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 vboxnet0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. P55M-UD2
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-19-generic root=UUID=cc508dfd-af8d-4486-a575-ab39c546da57 ro quiet splash
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.33
RfKill:

SourcePackage: linux
dmi.bios.date: 07/31/2009
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F3
dmi.board.name: P55M-UD2
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF3:bd07/31/2009:svnGigabyteTechnologyCo.,Ltd.:pnP55M-UD2:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP55M-UD2:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: P55M-UD2
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[lspci]
00:00.0 Host bridge [0600]: Intel Corporation Core Processor DMI [8086:d131] (rev 11)
     Subsystem: Giga-byte Technology Device [1458:5000]
01:00.0 VGA compatible controller [0300]: ATI Technologies Inc RV770 CE [Radeon HD 4710] [1002:944e]
     Subsystem: Hightech Information System Ltd. Device [1787:3000]

Revision history for this message
Sennaista (sennaista) wrote :
Revision history for this message
Sennaista (sennaista) wrote :

I think this is caused by the open source ATI drivers. This is how I managed to bypass the problem, if anyone else has the same issue:

Get a liveCd/LiveUSB and boot normally without any options. Let plymouth do its work and once you get to the stage that the GPU is being reset every few seconds press Ctrl+Alt+F1 to drop to terminal and execute the following commands:

#sudo stop gdm

#sudo nano /etc/X11/xorg.conf

Type in the following set of commands then save and exit.

# /etc/X11/xorg.conf
Section "Device"
        Identifier "Configured Video Device"
        Driver "fbdev"
EndSection

Section "Monitor"
        Identifier "Configured Monitor"
EndSection

Section "Screen"
        Identifier "Default Screen"
        Monitor "Configured Monitor"
        Device "Configured Video Device"
EndSection[

This would tell X to use framebuffer instead of the actual drivers for your graphics card. After saving the file all you need to do is to run

#sudo start gdm

And you will get the LiveCD desktop and you can install from there. After it is finished you can restart your computer and either use the same xorg.conf file or install the official ATI drivers and let them take over. Whatever you do though don't just use the open source drivers because you won't be able to boot and have to do all the above steps again.

affects: linux (Ubuntu) → xserver-xorg-video-ati (Ubuntu)
Bryce Harrington (bryce)
Changed in xserver-xorg-video-ati (Ubuntu):
status: New → Triaged
importance: Undecided → High
Bryce Harrington (bryce)
description: updated
Revision history for this message
Alex Treacher (mail-outsider) wrote :

I'm having a very similar problem to this too, and I also suspect it's probably something to do with the open source ATI drivers.

When booting from the Live CD (and I've tried the 64-bit and 32-bit versions) I don't even get as far as the screen for installing/trying Ubuntu/Memtest/checking the CD for errors. All I get - which I suspect is probably at the point that I should be seeing that screen is a screen full of black and white horizontal stripes (about ten in total) with a corrupt cursor that appears as a 1-inch square of random-looking pixels.

I suspect it may be the same problem that cause me to (reluctantly) abandon Ubuntu 9.4 and (equally reluctantly) return to Windows. However, I hoped that it would have been fixed by release 10, but alas it seems not.

System: AMD Athlon64 X2 4000+, 4GB RAM with an ATI Radeon HD4800 PCI-E graphics card.

I'd love to go back to Linux but I until the Live CD can deal with the graphics card I have, I'm stuck.

I've checked the CD download (and as mentioned tried both 32 and 64 bit versions) and tried with a CRT, and LCD and both screens at the same time.

I posted the above on the ubuntuforum.org Lucid testing thread and was referred to the same fix as in Sennaista's post above.

But for me... it didn't work. When loading from the CD I initially get the Ubuntu logo, then the ten horizontal lines occupying the bottom one-third of the screen. After about a minute of CD access the screen refreshes and the lines take up the whole screen and the cursor appears.

Pressing Ctrl+Alt+F1 refreshed the screen and the lines took up the bottom third again. Two times out of three nothing further happened until I rebooted, and the other time the screen refreshed once more to the full-screen lines.

Revision history for this message
In , Bryce Harrington (bryce) wrote :
Download full text (5.1 KiB)

Forwarding this bug from Ubuntu reporter Sennaista:
http://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/560056

[Problem]
Booting a LiveCD results in gpu lockup with screen corruption. It appears the GPU is being reset every few seconds. Switching to fbdev got around the problem and allowed -fglrx to be installed.

[Original Description]
I downloaded the beta 2 ISO from the servers and made a LiveCD for fresh install of 10.04. The boot process is carried out until near the end, the purple plymouth screen goes away and then all I get is flickering screen with lines running across it. I did a few things like "nomodeset" and "pci=nomsi" but nothing does. The later one sends the monitor into power saving mode and the only way out is a hard reboot.

I tried to drop to the terminal when the screen starts to flicker and ran

#dmesg | grep drm

and there are error messages related to my graphics card. Seems like for some reason the GPU is being reset every few seconds. See the screen shot attached for the exact error messages.

I'm trying to boot Lucid on system which includes:

Interl i5
ATI Radeon HD4730
4GB RAM
Dual monitor

I think this is caused by the open source ATI drivers. This is how I managed to bypass the problem, if anyone else has the same issue:

Get a liveCd/LiveUSB and boot normally without any options. Let plymouth do its work and once you get to the stage that the GPU is being reset every few seconds press Ctrl+Alt+F1 to drop to terminal and execute the following commands:

#sudo stop gdm

#sudo nano /etc/X11/xorg.conf

Type in the following set of commands then save and exit.

# /etc/X11/xorg.conf
Section "Device"
        Identifier "Configured Video Device"
        Driver "fbdev"
EndSection

Section "Monitor"
        Identifier "Configured Monitor"
EndSection

Section "Screen"
        Identifier "Default Screen"
        Monitor "Configured Monitor"
        Device "Configured Video Device"
EndSection[

This would tell X to use framebuffer instead of the actual drivers for your graphics card. After saving the file all you need to do is to run

#sudo start gdm

And you will get the LiveCD desktop and you can install from there. After it is finished you can restart your computer and either use the same xorg.conf file or install the official ATI drivers and let them take over. Whatever you do though don't just use the open source drivers because you won't be able to boot and have to do all the above steps again.

DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-19-generic 2.6.32-19.28
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-19-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sennaista 1545 F.... pulseaudio
 /dev/snd/controlC1: sennaista 1545 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfbff8000 irq 22'
   Mixer name : 'Realtek ALC887'
   Components : 'HDA:10ec0887,1458a002,00100202'
   Controls...

Read more...

Revision history for this message
In , Bryce Harrington (bryce) wrote :

Created an attachment (id=35113)
BootDmesg.txt

Revision history for this message
In , Bryce Harrington (bryce) wrote :

Created an attachment (id=35114)
CurrentDmesg.txt

Revision history for this message
In , Bryce Harrington (bryce) wrote :

Created an attachment (id=35115)
_mg_6517.jpg

Revision history for this message
In , agd5f (agd5f) wrote :

Do you have a dmesg from the open source driver rather than fglrx?

Bryce Harrington (bryce)
summary: - Lucid beta 2 unbootable from LiveCD/LiveUSB
+ [RV770] Lucid beta 2 unbootable from LiveCD/LiveUSB
Revision history for this message
Bryce Harrington (bryce) wrote :

Sennaista, you didn't mention, is this a regression from an earlier installation of lucid? Or from an earlier version of Ubuntu? I ask because the RV770 is a relatively new card and the support for it in -ati is fairly new. If it is indeed a regression, it would be helpful if you could identify the most recent version of -ati (and/or kernel version) that worked.

Revision history for this message
Bryce Harrington (bryce) wrote :

Sennaista - I've forwarded this bug upstream to http://bugs.freedesktop.org/show_bug.cgi?id=27707 - please subscribe yourself to this bug, in case they need further information or wish you to test something. Thanks ahead of time!

Revision history for this message
Bryce Harrington (bryce) wrote :

Sennaista, upstream wants a copy of `dmesg` from the -ati driver booted rather than fglrx.

Revision history for this message
Sennaista (sennaista) wrote :

Bryce, what happened was that I upgraded to Lucid from Karmic and things were fine, I could boot and do my stuff. I then decided to format my partition and do a fresh install of Lucid. That's were I had the problem described above. Can you tell me how I can get a copy of 'dmesg' for them? Can I save it to my LiveUSB during the boot process?

Revision history for this message
Sennaista (sennaista) wrote :

Bryce, I have reproduced the error by trying to boot from a USB and can see the contents of 'dmesg' on the screen but I need a way to dump the content into a file which can be saved on that USB and opened on a properly working computer. Can you help with that? Is there any other way for me to get the contents to upstream?

Revision history for this message
Sennaista (sennaista) wrote :

Ok, I found a way to do it.

Here's how I generated this file:

Booted from USB with "quiet-splash" removed from grub command line. Dropped to terminal and mounted my main partition and saved 'dmesg' to it with

dmesg > /.../.../.../.../dmesg

Bryce, can you post this file to upstream yourself? I can't get on bugzilla, I have registered my email a couple of times but I haven't received the necessary email to finish my subscription. I hope it helps.

Revision history for this message
Sennaista (sennaista) wrote :

I've given up registering to Freedesktop bugzilla...

Revision history for this message
In , Bryce Harrington (bryce) wrote :

Created an attachment (id=35186)
dmesg

Hi Alex, here is the user's dmesg. He's unfortunately finding that bugzilla.freedesktop.org won't let him subscribe so is going to have trouble commenting here.

Revision history for this message
Bryce Harrington (bryce) wrote :

Thanks Sennaista, I've forwarded your dmesg upstream.

Sorry you're having trouble registering with freedesktop, I know it's probably annoying having to continually sign up with different bug trackers. As a workaround you could email Alex directly if he has further questions (<email address hidden>)

Revision history for this message
In , Alex Treacher (mail-outsider) wrote :

Understood, and thank you.
Unfortunately given that this bug is hitting me so severely I can't get a dmesg output of my own (and I'm not sufficiently techie to know what the posted dmesg means).

Best I can offer is some stills or a video of some rather ugly lines on a screen, I'm afraid!

Revision history for this message
In , Bryce Harrington (bryce) wrote :

Sorry, I meant the other Alex. :-)

Alex Treacher, the title of this bug describes a rather generic symptom that can happen for a wide variety of different reasons. So it is probably likely the root cause of your issue is something different from Sennaista, so I would suggest filing your own bug report about it. There's guides on the web for how to report bugs so I won't duplicate it here, but you can usually get dmesg by sshing into the box and then reproducing the issue.

Revision history for this message
Sennaista (sennaista) wrote :

I've contacted Alex and offered my help.

Changed in xserver-xorg-driver-ati:
importance: Unknown → Critical
status: Unknown → Confirmed
Changed in xserver-xorg-driver-ati:
importance: Critical → Unknown
Changed in xserver-xorg-driver-ati:
importance: Unknown → Critical
Revision history for this message
madbiologist (me-again) wrote :

Is this still occurring on Ubuntu 12.10 "Quantal Quetzal"?

Changed in xserver-xorg-video-ati (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Andrew Bromell (bromell) wrote : Re: [Bug 560056] Re: [RV770] Lucid beta 2 unbootable from LiveCD/LiveUSB
Download full text (4.6 KiB)

Sorry, not sure.

Did you want me to see if I can test?

Cheers,
Andrew

On 02/02/2013, at 21:22, madbiologist <email address hidden> wrote:

> Is this still occurring on Ubuntu 12.10 "Quantal Quetzal"?
>
> ** Changed in: xserver-xorg-video-ati (Ubuntu)
> Status: Triaged => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/560056
>
> Title:
> [RV770] Lucid beta 2 unbootable from LiveCD/LiveUSB
>
> Status in X.org XServer - ATI gfx chipset driver:
> Confirmed
> Status in “xserver-xorg-video-ati” package in Ubuntu:
> Incomplete
> Status in “xserver-xorg-video-ati” source package in Lucid:
> Triaged
>
> Bug description:
> I downloaded the beta 2 ISO from the servers and made a LiveCD for
> fresh install of 10.04. The boot process is carried out until near the
> end, the purple plymouth screen goes away and then all I get is
> flickering screen with lines running across it. I did a few things
> like "nomodeset" and "pci=nomsi" but nothing does. The later one sends
> the monitor into power saving mode and the only way out is a hard
> reboot.
>
> I tried to drop to the terminal when the screen starts to flicker and
> ran
>
> #dmesg | grep drm
>
> and there are error messages related to my graphics card. Seems like
> for some reason the GPU is being reset every few seconds. See the
> screen shot attached for the exact error messages.
>
> I'm trying to boot Lucid on system which includes:
>
> Interl i5
> ATI Radeon HD4730
> 4GB RAM
> Dual monitor
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: linux-image-2.6.32-19-generic 2.6.32-19.28
> Regression: No
> Reproducible: Yes
> ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
> Uname: Linux 2.6.32-19-generic x86_64
> NonfreeKernelModules: fglrx
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: sennaista 1545 F.... pulseaudio
> /dev/snd/controlC1: sennaista 1545 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xfbff8000 irq 22'
> Mixer name : 'Realtek ALC887'
> Components : 'HDA:10ec0887,1458a002,00100202'
> Controls : 40
> Simple ctrls : 22
> Card1.Amixer.info:
> Card hw:1 'camera'/'USB camera at usb-0000:00:1a.0-2, full speed'
> Mixer name : 'USB Mixer'
> Components : 'USB045e:00f5'
> Controls : 3
> Simple ctrls : 2
> Card2.Amixer.info:
> Card hw:2 'HDMI'/'HDA ATI HDMI at 0xfbdfc000 irq 17'
> Mixer name : 'ATI R6xx HDMI'
> Components : 'HDA:1002aa01,00aa0100,00100100'
> Controls : 4
> Simple ctrls : 1
> Card2.Amixer.values:
> Simple mixer control 'IEC958',0
> Capabilities: pswitch pswitch-joined penum
> Playback channels: Mono
> Mono: Playback [on]
> Date: Sat Apr 10 15:07:22 2010
> HibernationDevice: RESUME=UUID=e21ba9dc-2f5b-4f26-8e43-bc02faf2e45a
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release Candidate a...

Read more...

Revision history for this message
madbiologist (me-again) wrote :

Andrew - yes please, and don't forget to mention which graphics card/chip you have.

Revision history for this message
Rolf Leggewie (r0lf) wrote :

lucid has seen the end of its life and is no longer receiving any updates. Marking the lucid task for this ticket as "Won't Fix".

Changed in xserver-xorg-video-ati (Ubuntu Lucid):
status: Triaged → Won't Fix
Revision history for this message
In , Netjoker45 (netjoker45) wrote :
penalvch (penalvch)
tags: added: bios-outdated-f11
no longer affects: xserver-xorg-video-ati (Ubuntu)
Changed in xserver-xorg-driver-ati:
importance: Critical → Undecided
status: Confirmed → New
no longer affects: xserver-xorg-video-ati (Ubuntu Lucid)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Revision history for this message
penalvch (penalvch) wrote :

No response from original reporter since 2010.

Changed in xserver-xorg-video-ati (Ubuntu):
status: New → Confirmed
penalvch (penalvch)
affects: xserver-xorg-driver-ati → xserver-xorg-video-ati (Ubuntu)
Changed in xserver-xorg-video-ati (Ubuntu):
status: New → Invalid
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