Problems with video drivers at Evo N410c

Bug #454524 reported by fjuarez on 2009-10-18
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-ati (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: x11-xserver-utils

Problems to see normal visual effects or extra... only works fine with NO effects.
Neither I can't see any of System Monitor screen, included with disabled effects.

ProblemType: Bug
Architecture: i386
CheckboxCommand: xrandr
CheckboxData:
 Problems to see normal visual effects or extra... only works fine with NO effects.
 Neither I can't see any of System Monitor screen, included with disabled effects.
CheckboxSubmission: 5fa1737f313ae565a001f04a6950adfc
CheckboxSystem: 0f148840a11ccd18c82eb6b9067e2487
CheckboxTest: xrandr_detect_modes
Date: Sun Oct 18 11:27:28 2009
DistroRelease: Ubuntu 9.10
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Compaq Evo N410c
Package: x11-xserver-utils 7.4+2ubuntu3
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   3.3V 32-bit PC Card
ProcCmdLine: root=UUID=15f78c07-5f86-463b-b76a-556ca4e977fe ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=es_ES.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 xserver-xorg 1:7.4+3ubuntu5
 libgl1-mesa-glx 7.6.0-1ubuntu4
 libdrm2 2.4.14-1ubuntu1
 xserver-xorg-video-intel 2:2.9.0-1ubuntu2
 xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
SourcePackage: x11-xserver-utils
Tags: checkbox-bug
Uname: Linux 2.6.31-14-generic i686
dmi.bios.date: 12/15/2003
dmi.bios.vendor: Compaq
dmi.bios.version: 686A2 Ver. F.14
dmi.board.name: 07F0
dmi.board.vendor: Compaq
dmi.board.version: KBC Version .
dmi.chassis.asset.tag: CN310A0306
dmi.chassis.type: 10
dmi.chassis.vendor: Compaq
dmi.modalias: dmi:bvnCompaq:bvr686A2Ver.F.14:bd12/15/2003:svnCompaq:pnEvoN410c:pvr:rvnCompaq:rn07F0:rvrKBCVersion.:cvnCompaq:ct10:cvr:
dmi.product.name: Evo N410c
dmi.sys.vendor: Compaq
fglrx: Not loaded
system:
 distro: Ubuntu
 architecture: i686kernel: 2.6.31-14-generic

fjuarez (feliciano-superjuarez) wrote :
fjuarez (feliciano-superjuarez) wrote :

The following screens and video modes have been detected on your system:

Screen 0: minimum 320 x 200, current 1024 x 768, maximum 1024 x 1024
VGA-0 disconnected (normal left inverted right x axis y axis)
LVDS connected 1024x768+0+0 (normal left inverted right x axis y axis) 0mm x 0mm
   1024x768 60.0*+ 60.0
   800x600 60.3 59.9
   640x480 59.9 59.4
S-video disconnected (normal left inverted right x axis y axis)

Bryce Harrington (bryce) on 2009-10-18
Changed in x11-xserver-utils (Ubuntu):
status: New → Confirmed
fjuarez (feliciano-superjuarez) wrote :

If you select Normal or Extra in visual effects, it's impossible to use the laptop.

With none there are some screen not refreshed correctly, like System Monitor at least.

This laptop was working fine with 9.04, with none, and normal and extra visual effects (slowly with effects due this laptop is a little old).

fjuarez (feliciano-superjuarez) wrote :

This laptop was updated with "update-manager -d".
Same problem booting with LiveCD.

fjuarez (feliciano-superjuarez) wrote :

Same problem with kernels 2.6.28-15 and 2.6.31-14.

fjuarez (feliciano-superjuarez) wrote :

Also notices of battery or network affected, NOT SHOWED correctly.

fjuarez (feliciano-superjuarez) wrote :

Same problem with other laptop:

NEC Versa Aptitude

Bryce Harrington (bryce) wrote :

Hi fjuarez,
Hmm... I'm not sure I totally understand your description of the problem. Could you please elaborate and clarify? You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html or the Ubuntu-X bug reporting guidelines at http://wiki.ubuntu.com/X/Reporting .

Changed in x11-xserver-utils (Ubuntu):
status: Confirmed → Incomplete
Bryce Harrington (bryce) on 2009-10-31
affects: x11-xserver-utils (Ubuntu) → xserver-xorg-video-ati (Ubuntu)

Hy Bryce, It's very easy. Some screens, like network or battery alerts are
not correctly displayed, only appears a black surface with lines or points.

Also the systemmonitor, is not displayed.

It could be a problem with the UXA aceleration, due the old version 9.04 was
working fine, without these problems.

I'll try to improve soon my report with the links that I did receive.

These are examples of the problem:

[image: also_notices_not_showed.png]

[image: refresh_error.png]

[image: screen_no_refreshed_correctly.png]

[image: system_monitor_not_showed.png]

2009/10/31 Bryce Harrington <email address hidden>

> Hi fjuarez,
> Hmm... I'm not sure I totally understand your description of the problem.
> Could you please elaborate and clarify? You may find it helpful to read
> "How to report bugs effectively"
> http://www.chiark.greenend.org.uk/~sgtatham/bugs.html<http://www.chiark.greenend.org.uk/%7Esgtatham/bugs.html>or the Ubuntu-X bug reporting guidelines at
> http://wiki.ubuntu.com/X/Reporting .
>
> ** Changed in: x11-xserver-utils (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> Problems with video drivers at Evo N410c
> https://bugs.launchpad.net/bugs/454524
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Evo X.org Logs

X.org old log

Description: Ubuntu 9.10
Release: 9.10

$ lspci -nn | grep VGA

01:00.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon Mobility M6 LY [1002:4c59]

$ xset q

Keyboard Control:
  auto repeat: on key click percent: 0 LED mask: 00000000
  auto repeat delay: 500 repeat rate: 30
  auto repeating keys: 00ffffffdffffbbf
                        fadfffefffedffff
                        9fffffffffffffff
                        fff7ffffffffffff
  bell percent: 0 bell pitch: 400 bell duration: 100
Pointer Control:
  acceleration: 2/1 threshold: 4
Screen Saver:
  prefer blanking: yes allow exposures: yes
  timeout: 0 cycle: 0
Colors:
  default colormap: 0x20 BlackPixel: 0 WhitePixel: 16777215
Font Path:
  /usr/share/fonts/X11/misc,/usr/share/fonts/X11/100dpi/:unscaled,/usr/share/fonts/X11/75dpi/:unscaled,/usr/share/fonts/X11/Type1,/usr/share/fonts/X11/100dpi,/usr/share/fonts/X11/75dpi,/var/lib/defoma/x-ttcidfont-conf.d/dirs/TrueType,built-ins
DPMS (Energy Star):
  Standby: 0 Suspend: 0 Off: 0
  DPMS is Enabled
  Monitor is On

Installing

xserver-xorg-video-ati-dbg
xserver-xorg-video-radeon-dbg
xserver-xorg-video-r128-dbg
xserver-xorg-video-mach64-dbg

to do more test...

$ Xorg -configure

Created a new xorg.conf file to do more tests...

Fixed adding this line to /etc/X11/xorg.conf (created with $ Xorg -configure )

Section "Device"
 Option "AccelMethod" "EXA"

at least, disabling UXA the problem dissapears.

Now, with EXA mode, I can see the network and battery notices at the screen...

Now, with EXA mode, I can see also the system monitor screen.

Bryce Harrington (bryce) wrote :

Thank you for seeking to improve Ubuntu. It seems you have filed a bug
against X using the new System Testing utility. Unfortunately, this tool
is filing bugs without collecting sufficient information to properly
diagnose the issues. I wish we could reply to every report to guide you
to gather the correct information, but it happens that so many people
are using this testing feature to file bug reports that we simply cannot
keep up with the influx. I'm replying in bulk so I can get everyone
pointed into a direction most likely to result in getting you a useful
workaround and us a complete bug report that can be solved.

Most of these problems describe issues that have documented
troubleshooting procedures, so perhaps the most helpful thing I can
do is point you to them:

  http://wiki.ubuntu.com/X/Troubleshooting

These guides explain why things break the way they do, and in some cases
provide workarounds.

I would ask that you first go through the appropriate guide for your
problem, particularly if you are having problems with resolution,
crashes, fonts, or blank screen issues, and then file a bug report using
the following command:

   ubuntu-bug xorg

This collects more detailed information than the System Testing tool
does. Please also write a detailed explanation, indicating when you
first discovered the problem, analysis steps you've done, workarounds
that work, and so on.

Or, if you suspect the problem has something to do with the way the test
script itself is working (such as if Ubuntu worked fine until you ran
the script), then file the bug against the test suite:

   ubuntu-bug checkbox

Thanks again, and good luck!

Changed in xserver-xorg-video-ati (Ubuntu):
status: Incomplete → Invalid

Same problem with Compaq nc4010

VGA compatible controller [0300]: ATI Technologies Inc Radeon IGP 330M/340M/350M [1002:4337]

To post a comment you must log in.