Hard system lock in KDE4 with effects enabled

Bug #384275 reported by Ancoron Luziferis
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-driver-ati
Invalid
Medium
xserver-xorg-video-ati (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I encounter a reproducable hard system lock when I run glxgears and then start a movie in gmplayer.

This only appears when using KDE4 and enable desktop effects (it doesn't matter which of them are enabled).

The steps to reproduce:

1. Log into KDE4
2. open a konsole and run glxgears
3. open a movie in gmplayer (mplayer/kmplayer/smplayer/dragon NOT affected)
4. wait a few seconds for the crash

The result is:
1. primary display goes off
2. secondary display freezes
3. keyboard unresponsive
4. even SSH doesn't work any longer

This issue cannot be raised within XFCE or within KDE4 without using effects with the same applications so it must be something within plasma/kwin.

No messages are given nowhere when it crashes. It just locks at some point.

System hardware:
- AMD Athlon 64 X2 4400+
- ATI Radeon X1950 XTX

Software environment:
- Kubuntu 9.04 Jaunty Jackalope
- KDE 4.2.2 (proposed)
- xserver-xorg-video-radeon driver (version doesn't matter, tested with 6.12.1 and latest git)

In addition to the result above I also successfully raised a similar issue by just running gmplayer and while playing a movie moving the controller window around the screen. After some seconds either both displays go off and I have a hardlock again or the screen just freezes and nothing happens (mouse pointer still moving = HW-cursor, keyboard dead). But in the second case I can still log in via SSH and I see in "top" that the system just does nothing.

Tags: kubuntu
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Ancoron Luziferis (ancoron) wrote :
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Ancoron Luziferis (ancoron) wrote :
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Ancoron Luziferis (ancoron) wrote :
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Ancoron Luziferis (ancoron) wrote :
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Ancoron Luziferis (ancoron) wrote :
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Ancoron Luziferis (ancoron) wrote :
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Ancoron Luziferis (ancoron) wrote :

The top after the second crash case where you can see that X/kwin/plasma just freezed. Still no error messages anywhere.

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Ancoron Luziferis (ancoron) wrote :
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Ancoron Luziferis (ancoron) wrote :

I already thought of a hardware issue (as this card is quite some years old now) but I get the exact same results when I use another X1950 XTX I have.

description: updated
Revision history for this message
Ancoron Luziferis (ancoron) wrote :

Some additions to the second crash case:

When I issue a "sudo reboot" via SSH on that machine both displays stay freezed displaying the KDE4 desktop until the BIOS comes up.

description: updated
affects: ubuntu → xserver-xorg-video-ati (Ubuntu)
Bryce Harrington (bryce)
Changed in xserver-xorg-video-ati (Ubuntu):
status: New → Confirmed
Revision history for this message
In , Ancoron Luciferis (ancoron-luciferis) wrote :

This is a bug transitioned from launchpad: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/384275

I encounter a reproducable hard system lock when I run glxgears and then start a movie in gmplayer.

This only appears when using KDE4 and enable desktop effects (it doesn't matter which of them are enabled).

The steps to reproduce:

1. Log into KDE4
2. open a konsole and run glxgears
3. open a movie in gmplayer (mplayer/kmplayer/smplayer/dragon NOT affected)
4. wait a few seconds for the crash

The result is either:
1. primary display goes off
2. secondary display freezes
3. keyboard unresponsive
4. even SSH doesn't work any longer

This issue cannot be raised within XFCE or within KDE4 without using effects with the same applications.

No messages are given anywhere when it crashes. It just locks at some point.

System hardware:
- AMD Athlon 64 X2 4400+
- ATI Radeon X1950 XTX

Software environment:
- Kubuntu 9.04 Jaunty Jackalope
- KDE 4.2.2 (proposed)
- xserver-xorg-video-radeon driver (version doesn't matter, tested with 6.12.1 and latest git master)

In addition to the result above I also successfully raised a similar issue by just running gmplayer and while playing a movie moving the controller window around the screen. After some seconds either both displays go off and I have a hardlock again or the screen just freezes and nothing happens (mouse pointer still moving = HW-cursor, keyboard dead). But in the second case I can still log in via SSH and I see in "top" that the system just does nothing.

As I tested with a second X1950 XTX from a different vendor I can confirm that this is not a hardware failure.

Ancoron

Revision history for this message
In , Ancoron Luciferis (ancoron-luciferis) wrote :

Created an attachment (id=27163)
lspci -vvnn

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In , Ancoron Luciferis (ancoron-luciferis) wrote :

Created an attachment (id=27164)
Xorg.0.log

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In , Ancoron Luciferis (ancoron-luciferis) wrote :

Created an attachment (id=27165)
xorg.conf

Revision history for this message
In , Ancoron Luciferis (ancoron-luciferis) wrote :

Created an attachment (id=27166)
top -bcn

After crash when I was able to remotely login via SSH.

Revision history for this message
In , Ancoron Luciferis (ancoron-luciferis) wrote :

Created an attachment (id=27167)
dmesg

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In , Ancoron Luciferis (ancoron-luciferis) wrote :

Created an attachment (id=27168)
glxinfo

Revision history for this message
In , Ancoron Luciferis (ancoron-luciferis) wrote :

Created an attachment (id=27169)
xrandr --verbose

Revision history for this message
In , Ancoron Luciferis (ancoron-luciferis) wrote :

Created an attachment (id=27170)
xvinfo

Revision history for this message
Ancoron Luziferis (ancoron) wrote :

Bug transistioned to freedesktop.org:

https://bugs.freedesktop.org/show_bug.cgi?id=22495

Changed in xserver-xorg-driver-ati:
status: Unknown → Confirmed
Changed in xserver-xorg-video-ati (Ubuntu):
status: Confirmed → Triaged
Bryce Harrington (bryce)
tags: added: kubuntu
Revision history for this message
In , Ancoron Luciferis (ancoron-luciferis) wrote :

Just upgraded after some weeks again and voila, the problem disappeared.

Changed in xserver-xorg-driver-ati:
status: Confirmed → Invalid
Revision history for this message
Ancoron Luziferis (ancoron) wrote :

Invalid as the problem doesn't occur in master any longer and ubuntu versions are not affected (either too old or too new for this specific problem).

Changed in xserver-xorg-video-ati (Ubuntu):
status: Triaged → Invalid
Changed in xserver-xorg-driver-ati:
importance: Unknown → Medium
Changed in xserver-xorg-driver-ati:
importance: Medium → Unknown
Changed in xserver-xorg-driver-ati:
importance: Unknown → Medium
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