ubuntu 9.04 desktop freeze

Bug #368200 reported by Luc Vigato
10
Affects Status Importance Assigned to Milestone
xserver-xorg-video-ati (Ubuntu)
Confirmed
High
Unassigned

Bug Description

some times while i'm surfing my desktop freeze. I don't know why and I don't know where to start searching.

I can deactivate desktop effects but the desktop freeze then to.

I have an ATI Radeon 9600 128 MB.

Revision history for this message
Luc Vigato (vigluc) wrote :

It's also freezing when I'm not on the internet.

Now it's freeze also in OpenOffice. What information do you need so that I can help you?

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jtholmes (jtholmes) wrote :

Thank for reporting this bug and helping to make Ubuntu better.
What you have described is a generic X freeze. It could be caused by any number of
things, and you need to take some additional steps to provide a complete report.

When did you upgrade to this version of Ubuntu?
When did you first notice the freezes occurring?
How frequently do the freezes occur?
How many per day would you say you experience?
List the applications you typically have open at the time of the freeze.
Think back to the last few times it froze.
What activities were you doing in each of those times?<br
Did you have compiz enabled.
Does the issue go away if you disable compiz?
If your system is a laptop, do you suspend/resume it?
Had you resumed at some point prior to the freezes?
Finally, and most importantly, please collect a GPU dump after reproducing the bug.
Packages to install and directions for doing this are available at:
https://edge.launchpad.net/~ubuntu-x-swat/+archive/x-freeze-test

With the GPU dump in hand, we will be able to upstream this bug.

For more tips on troubleshooting freeze bugs, please refer to these links:
https://wiki.ubuntu.com/X/Troubleshooting/Freeze
https://wiki.ubuntu.com/X/Bugs/IntelDriver

thank you

affects: ubuntu → xorg (Ubuntu)
jtholmes (jtholmes)
Changed in xorg (Ubuntu):
status: New → Incomplete
Revision history for this message
jtholmes (jtholmes) wrote :

Could you please take time to file out the following
information and add it to the bug report.

If something does not apply leave it blank.
Some are yes/no (ex: using wireless).
For instance if you are using Wirless and answer
yes, then ignore wired, etc.

kernel version:
Graphics Chip Mfgr:
Graphics Chip Model:
File System Type for /:
Is this problem on a Laptop:
Laptop mfgr:
Laptop model:

Is this problem on a Desktop:
Desktop mobo mfgr:
Desktop mobo model:

using wireless:
ethernet card driver:

using wired:
ethernet card driver:

bios mfgr:
using Compiz:
using Kde:
using Gnome (metacity):

Much of the above information can be obtained from the command
   lspci -vvv

Thanks in advance

Revision history for this message
Bryce Harrington (bryce) wrote :

Or just run 'apport-collect 368200' and it will pick up the needed info automatically.

Changed in xorg (Ubuntu):
status: Incomplete → New
status: New → Incomplete
Revision history for this message
Martin Olsson (mnemo) wrote :

@Luc, note that the intel batch buffer dump technique cannot be used on ATI cards :-(
Tell me this though; does you machine freeze every time you open the website http://mundoplus.tv/ ???

Revision history for this message
Luc Vigato (vigluc) wrote : apport-collect data

Architecture: amd64
DistroRelease: Ubuntu 9.04
Package: xorg 1:7.4~5ubuntu18
PackageArchitecture: amd64
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersion: Linux version 2.6.28-11-generic (buildd@crested) (gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #42-Ubuntu SMP Fri Apr 17 01:58:03 UTC 2009
Uname: Linux 2.6.28-11-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

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Luc Vigato (vigluc) wrote :
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Luc Vigato (vigluc) wrote :
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Luc Vigato (vigluc) wrote :
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Luc Vigato (vigluc) wrote :
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Luc Vigato (vigluc) wrote :
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Luc Vigato (vigluc) wrote :
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Luc Vigato (vigluc) wrote :
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Luc Vigato (vigluc) wrote :
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Luc Vigato (vigluc) wrote :
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Luc Vigato (vigluc) wrote :
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Luc Vigato (vigluc) wrote :
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Luc Vigato (vigluc) wrote :
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Luc Vigato (vigluc) wrote :
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Luc Vigato (vigluc) wrote :

@Martin,

Yes my desktop freeze every time when I visite website http://mundoplus.tv/ .

Bryce Harrington (bryce)
affects: xorg (Ubuntu) → xserver-xorg-video-ati (Ubuntu)
Changed in xserver-xorg-video-ati (Ubuntu):
importance: Undecided → High
status: Incomplete → Confirmed
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