[R6xx HD 3870] out of range resolution

[Stéphane Maniaci]

I've just installed a ATI Radeon HD 3870 on my computer, but I can't get a liveCD to boot in normal mode. It runs in safe graphics mode, but in the normal one, my monitor says "out of range resolution" and goes black screen. This is the final Intrepid Ibex 32 bits release.

I don't know if I chose the right package, feel free to correct.
[lspci]
00:00.0 RAM memory [0500]: nVidia Corporation MCP65 Memory Controller [10de:0444] (rev a3)
     Subsystem: Micro-Star International Co., Ltd. Device [1462:7369]
04:00.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon HD 3870 [1002:9501]
     Subsystem: Hightech Information System Ltd. Device [1787:2244]

[Bryce Harrington (bryce)]

[This is an automated message]

Hi stephh,

Please attach the output of `lspci -vvnn` too.

[Bryce Harrington (bryce)]

radeontool in Jaunty* can be used to assist in debugging this issue. After installing it, you run it like this:

    radeontool regmatch '*' > regdump_good.txt
    radeontool regmatch '*' > regdump_broke.txt

Run it two times. Once when you have a working screen (for any driver), and once in the broken case (either from the tty console or logged into the sick box remotely). Attach both of those to this bug report, and we can then forward this issue upstream. Thanks ahead of time!

[* Note: radeontool is available in earlier versions of Ubuntu but is too old; if you need to run it on an older version of Ubuntu, you can obtain and build it from the upstream git tree at http://cgit.freedesktop.org/~airlied/radeontool/]

[Asbjorno (asbjorn-syverhuset)]

I am running Jaunty, Alpha 3. with ATI HD3870
Screen is black after boot (it works to unplug the monitor and plug the DVI back in)
When the picture is back, it is in wrong resolution (and correct resolution cannot be found in screen manager)
The picture is also a bit distorted, some icons have pixel distortions

[Bryce Harrington (bryce)]

Sorry, I notice you have an HD 3870 cards, so radeontool is not the right tool; we need the output from avivotool - this is also provided by the radeontool package, so it is the same steps to install, and then these steps to run it:

  avivotool regs all > regdump_good.txt
  avivotool regs all > regdump_broke.txt

Thanks again, and sorry for the incorrect directions previously.

@Asbjorno, you need to provide the output of your lspci -vvnn. If you don't have exactly the same chip pci id's as Stephane, then we'll also need avivotool output from you for the good and bad cases, in case there are differences in your case.

[Stéphane Maniaci (stephh)]

"we need the output from avivotool - this is also provided by the radeontool package"

I can't find it anywhere, how can I get it running ?

[Bryce Harrington (bryce)]

Hi Stephane,

I've added it to the 'radeontool' package now, so if you install that it on Jaunty avivotool should be available in /usr/sbin/avivotool.