Activity log for bug #257941

Date Who What changed Old value New value Message
2008-08-14 16:39:16 Rico Sennrich bug added bug
2008-08-14 16:39:40 Rico Sennrich bug added attachment 'lspci' (lspci)
2008-08-14 16:39:51 Rico Sennrich bug added attachment 'Xorg.0.log' (Xorg.0.log)
2008-08-14 16:40:04 Rico Sennrich bug added attachment 'Xorg.10.log' (Xorg.10.log)
2008-08-23 11:51:14 Andreas Moog bug added subscriber Andreas Moog
2008-08-23 11:51:14 Andreas Moog xorg: status New Incomplete
2008-08-23 13:45:33 Rico Sennrich bug added attachment 'uname' (uname)
2008-08-23 13:46:37 Rico Sennrich bug added attachment 'discover' (discover)
2008-08-23 13:46:59 Rico Sennrich bug added attachment 'xorg.conf' (xorg.conf)
2008-08-23 13:47:15 Rico Sennrich bug added attachment 'xorg.conf.failsafe' (xorg.conf.failsafe)
2008-08-23 13:52:00 Rico Sennrich bug added attachment 'xresprobe' (xresprobe)
2008-08-23 14:13:49 Andreas Moog description Binary package hint: xorg Using a fresh daily build of Intrepid (tried both the live cd and an installation made with the alternate cd): Xorg fails when an external monitor is connected to my laptop (Dell Inspiron 6400, ATI X1400 graphics card) through a KVM switch. After a scrambled splash screen, the screen goes black. The problem does not to occur when the monitor is unplugged or connected to the laptop directly (instead of through the switch). It also works fine in Hardy. In case it is relevant, this is the KVM switch: http://www.equip-info.net/english/index.php?main=10&gruppe=300&prod=2188 The monitor is a Samsung SyncMaster 930BF. Logs will follow shortly. Binary package hint: xorg Using a fresh daily build of Intrepid (tried both the live cd and an installation made with the alternate cd): Xorg fails when an external monitor is connected to my laptop (Dell Inspiron 6400, ATI X1400 graphics card) through a KVM switch. After a scrambled splash screen, the screen goes black. The problem does not to occur when the monitor is unplugged or connected to the laptop directly (instead of through the switch). It also works fine in Hardy. In case it is relevant, this is the KVM switch: http://www.equip-info.net/english/index.php?main=10&gruppe=300&prod=2188 The monitor is a Samsung SyncMaster 930BF. Excerpt from lspci: 01:00.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon Mobility X1400 [1002:7145] Excerpt from discover: ATI Technologies Inc Radeon Mobility X1400
2008-08-23 14:15:33 Andreas Moog title [Intrepid] xorg fails in dual-screen setup [radeon] xorg fails in dual-screen setup
2008-08-23 15:15:33 Rico Sennrich bug added attachment 'Xorg.0.log' (Xorg.0.log)
2008-08-23 15:45:23 Andreas Moog description Binary package hint: xorg Using a fresh daily build of Intrepid (tried both the live cd and an installation made with the alternate cd): Xorg fails when an external monitor is connected to my laptop (Dell Inspiron 6400, ATI X1400 graphics card) through a KVM switch. After a scrambled splash screen, the screen goes black. The problem does not to occur when the monitor is unplugged or connected to the laptop directly (instead of through the switch). It also works fine in Hardy. In case it is relevant, this is the KVM switch: http://www.equip-info.net/english/index.php?main=10&gruppe=300&prod=2188 The monitor is a Samsung SyncMaster 930BF. Excerpt from lspci: 01:00.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon Mobility X1400 [1002:7145] Excerpt from discover: ATI Technologies Inc Radeon Mobility X1400 Binary package hint: xorg Using a fresh daily build of Intrepid (tried both the live cd and an installation made with the alternate cd): Xorg fails when an external monitor is connected to my laptop (Dell Inspiron 6400, ATI X1400 graphics card) through a KVM switch. After a scrambled splash screen, the screen goes black. The problem does not to occur when the monitor is unplugged or connected to the laptop directly (instead of through the switch). It also works fine in Hardy. In case it is relevant, this is the KVM switch: http://www.equip-info.net/english/index.php?main=10&gruppe=300&prod=2188 The monitor is a Samsung SyncMaster 930BF. Excerpt from lspci: 01:00.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon Mobility X1400 [1002:7145] Excerpt from discover: ATI Technologies Inc Radeon Mobility X1400 Logfiles: xorg.0.log with ext-Monitor: http://launchpadlibrarian.net/16776938/Xorg.10.log xorg.0.log without Monitor: http://launchpadlibrarian.net/16776933/Xorg.0.log xorg.0.log with autoconfig: http://launchpadlibrarian.net/17034798/Xorg.0.log
2008-08-23 15:46:13 Andreas Moog xorg: status Incomplete Confirmed
2008-08-23 15:46:13 Andreas Moog xorg: bugtargetdisplayname xorg (Ubuntu) xserver-xorg-driver-ati (Ubuntu)
2008-08-23 15:46:13 Andreas Moog xorg: bugtargetname xorg (Ubuntu) xserver-xorg-driver-ati (Ubuntu)
2008-08-23 15:46:13 Andreas Moog xorg: statusexplanation Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better!
2008-08-23 15:46:13 Andreas Moog xorg: title Bug #257941 in xorg (Ubuntu): "[radeon] xorg fails in dual-screen setup" Bug #257941 in xserver-xorg-driver-ati (Ubuntu): "[radeon] xorg fails in dual-screen setup"
2008-08-23 15:49:08 Andreas Moog title [radeon] xorg fails in dual-screen setup [radeon] xorg gives black screen with external monitor connected
2008-08-23 15:49:50 Andreas Moog title [radeon] xorg gives black screen with external monitor connected [radeon] xorg gives black screen with external monitor connected through KVM-switch
2008-08-23 22:51:33 Rico Sennrich bug added attachment 'Xorg.0.log' (Xorg.0.log)
2008-08-23 22:53:06 Rico Sennrich description Binary package hint: xorg Using a fresh daily build of Intrepid (tried both the live cd and an installation made with the alternate cd): Xorg fails when an external monitor is connected to my laptop (Dell Inspiron 6400, ATI X1400 graphics card) through a KVM switch. After a scrambled splash screen, the screen goes black. The problem does not to occur when the monitor is unplugged or connected to the laptop directly (instead of through the switch). It also works fine in Hardy. In case it is relevant, this is the KVM switch: http://www.equip-info.net/english/index.php?main=10&gruppe=300&prod=2188 The monitor is a Samsung SyncMaster 930BF. Excerpt from lspci: 01:00.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon Mobility X1400 [1002:7145] Excerpt from discover: ATI Technologies Inc Radeon Mobility X1400 Logfiles: xorg.0.log with ext-Monitor: http://launchpadlibrarian.net/16776938/Xorg.10.log xorg.0.log without Monitor: http://launchpadlibrarian.net/16776933/Xorg.0.log xorg.0.log with autoconfig: http://launchpadlibrarian.net/17034798/Xorg.0.log Binary package hint: xorg Using a fresh daily build of Intrepid (tried both the live cd and an installation made with the alternate cd): Xorg fails when an external monitor is connected to my laptop (Dell Inspiron 6400, ATI X1400 graphics card) through a KVM switch. After a scrambled splash screen, the screen goes black. The problem does not to occur when the monitor is unplugged or connected to the laptop directly (instead of through the switch). It also works fine in Hardy. In case it is relevant, this is the KVM switch: http://www.equip-info.net/english/index.php?main=10&gruppe=300&prod=2188 The monitor is a Samsung SyncMaster 930BF. Excerpt from lspci: 01:00.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon Mobility X1400 [1002:7145] Excerpt from discover: ATI Technologies Inc Radeon Mobility X1400 Logfiles: xorg.0.log with ext-Monitor: http://launchpadlibrarian.net/16776933/Xorg.0.log and http://launchpadlibrarian.net/16776938/Xorg.10.log xorg.0.log with autoconfig: http://launchpadlibrarian.net/17034798/Xorg.0.log xorg.0.log without Monitor: http://launchpadlibrarian.net/17039647/Xorg.0.log
2008-09-15 10:45:34 Wouter Stomp xserver-xorg-driver-ati: bugtargetdisplayname xserver-xorg-driver-ati (Ubuntu) xserver-xorg-video-ati (Ubuntu)
2008-09-15 10:45:34 Wouter Stomp xserver-xorg-driver-ati: bugtargetname xserver-xorg-driver-ati (Ubuntu) xserver-xorg-video-ati (Ubuntu)
2008-09-15 10:45:34 Wouter Stomp xserver-xorg-driver-ati: statusexplanation Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better!
2008-09-15 10:45:34 Wouter Stomp xserver-xorg-driver-ati: title Bug #257941 in xserver-xorg-driver-ati (Ubuntu): "[radeon] xorg gives black screen with external monitor connected through KVM-switch" Bug #257941 in xserver-xorg-video-ati (Ubuntu): "[radeon] xorg gives black screen with external monitor connected through KVM-switch"
2008-11-26 20:38:40 Bryce Harrington xserver-xorg-video-ati: status Confirmed Incomplete
2008-11-28 20:24:48 Rico Sennrich bug added attachment 'edid' (edid)
2008-11-28 20:26:47 Rico Sennrich bug added attachment 'xrandr' (xrandr)
2008-11-28 20:27:17 Rico Sennrich bug added attachment 'Xorg.0.log' (Xorg.0.log)
2008-11-28 20:27:36 Rico Sennrich bug added attachment 'Xorg.failsafe.log' (Xorg.failsafe.log)
2009-01-08 10:42:27 Bryce Harrington xserver-xorg-video-ati: status Incomplete Triaged
2009-01-08 10:42:27 Bryce Harrington xserver-xorg-video-ati: importance Undecided High
2009-01-15 01:10:47 Bryce Harrington xserver-xorg-video-ati: status Triaged Incomplete
2009-01-17 13:16:41 Rico Sennrich bug added attachment 'Xorg.0.log_1screen' (Xorg.0.log_1screen)
2009-01-17 13:17:04 Rico Sennrich bug added attachment 'Xorg.0.log_2screen' (Xorg.0.log_2screen)
2009-01-17 13:17:22 Rico Sennrich bug added attachment 'Xorg.0.log_kvm' (Xorg.0.log_kvm)
2009-01-17 13:17:40 Rico Sennrich bug added attachment 'radeontool_1screen' (radeontool_1screen)
2009-01-17 13:17:58 Rico Sennrich bug added attachment 'radeontool_2screen' (radeontool_2screen)
2009-01-17 13:18:17 Rico Sennrich bug added attachment 'radeontool_kvm' (radeontool_kvm)
2009-01-29 10:51:21 Bryce Harrington xserver-xorg-video-ati: status Incomplete Triaged
2009-01-31 01:15:34 Bryce Harrington xserver-xorg-video-ati: status Triaged Incomplete
2009-01-31 01:15:34 Bryce Harrington xserver-xorg-video-ati: statusexplanation Hi Rico, I have to apologize, I asked you for the wrong info. Upstream tells me that radeontool output is only valid for pre-R5xx series chips. For r500 and newer, including the R500-based X1400, they actually need the output from avivotool. This probably explains why you saw no difference between the two radeontool outputs... avivotool is in the radeontool package, so you already have it installed. Would you mind please re-running your two cases again, and instead collect the output from avivotool? Run it like this: avivotool regs all > avivotool_good.txt Thanks ahead of time, and sorry for the incorrect directions I gave.
2009-01-31 12:28:24 Rico Sennrich bug added attachment 'avivotool_1screen.txt' (avivotool_1screen.txt)
2009-01-31 12:28:42 Rico Sennrich bug added attachment 'avivotool_2screen.txt' (avivotool_2screen.txt)
2009-01-31 12:29:00 Rico Sennrich bug added attachment 'avivotool_kvm.txt' (avivotool_kvm.txt)
2009-02-18 05:59:26 Bryce Harrington xserver-xorg-video-ati: status Incomplete Triaged
2009-02-18 05:59:26 Bryce Harrington xserver-xorg-video-ati: statusexplanation Hi Rico, I have to apologize, I asked you for the wrong info. Upstream tells me that radeontool output is only valid for pre-R5xx series chips. For r500 and newer, including the R500-based X1400, they actually need the output from avivotool. This probably explains why you saw no difference between the two radeontool outputs... avivotool is in the radeontool package, so you already have it installed. Would you mind please re-running your two cases again, and instead collect the output from avivotool? Run it like this: avivotool regs all > avivotool_good.txt Thanks ahead of time, and sorry for the incorrect directions I gave.
2009-02-18 20:22:29 Bryce Harrington title [radeon] xorg gives black screen with external monitor connected through KVM-switch [X1400] xorg gives black screen with external monitor connected through KVM-switch
2009-02-18 22:05:02 Bryce Harrington title [X1400] xorg gives black screen with external monitor connected through KVM-switch [R500 X1400] xorg gives black screen with external monitor connected through KVM-switch
2009-02-18 22:05:51 Bryce Harrington title [R500 X1400] xorg gives black screen with external monitor connected through KVM-switch [R500 x1400] xorg gives black screen with external monitor connected through KVM-switch
2009-02-19 07:05:51 Bryce Harrington bug assigned to xserver-xorg-driver-ati
2009-02-19 07:17:02 Bug Watch Updater xserver-xorg-driver-ati: status Unknown Confirmed
2009-02-19 16:19:24 Bryce Harrington xserver-xorg-video-ati: status Triaged Fix Released
2009-02-19 16:19:24 Bryce Harrington xserver-xorg-video-ati: statusexplanation Okay, upstream believes this is now fixed in the 6.11.0 driver we have in Jaunty. When you get a chance, please test Jaunty and verify. If the problem still occurs, feel free to reopen this bug and we can look further.
2009-02-20 06:19:51 Bug Watch Updater xserver-xorg-driver-ati: status Confirmed Fix Released
2010-09-14 10:56:12 Bug Watch Updater xserver-xorg-driver-ati: importance Unknown Medium
2011-01-25 15:15:29 Bug Watch Updater xserver-xorg-driver-ati: importance Medium Unknown
2011-02-03 17:04:41 Bug Watch Updater xserver-xorg-driver-ati: importance Unknown Medium