Hi Bryce

I agree that the report may have been badly written. The report was my and still is my first bug report and I haven't realy gotten into probper way of writing them. Plus the problems described has forced me to stil use windows. Its great to see that someone from time to time are looking at the bug though. Sadly just like I have seen you do many people have not been able to take their fingers of changing the original review\bug report. Since it has been changed so much it is hard to know if any valueable info has gotten lost. I think that only the reporter should be able to change the original since if the author isn't active the bug report will probably get discarded anyway. Does the bug team look at this diffrently? There is still alot of opertunity to comment the report in launchpad so anyone that want to notice any irrelevant facts or missleading wordings can do so.

We may have diffrent views on whats important or not but changing in someones bug report makes that person feel that the bug report wasn't good enough and since the comment function exis I feel that it is equaly important to use it.

I've decided only to test versions of ubuntu either betas RCs or final releases and only once per realese.
Why you may ask, well since I am still not running ubuntu 24\7 its quite a pain to install it just for a one-two hour try out when the result is almost sure to be a negative one.
If the x server team sent a note saying hey we think we solved your bug I get right on testing. Iam not expecting much only 2d to work sure 3d would be nice for the desktop effects but i can live without that.

A wuestion for those of you that work daily with this kinds of issues is,
Is there any incentives for hardware manufacturers to producing and supporting hardware long after they have been released and is not produced any more?
Beside3s laptop graphics drivers has for a long time not been developed by the graphics manufacturer but by the computer maker in this case DELL.
So how should one complain to. I visited Dells ide3astorm website but didn't get into fileing a request it seemed to much trouble registering an acount and such. I felt that I already had a bug acount in launchpad.
I've talked on this specific bugs mailing list about the drivers that dell has for Red Hat available on there site. Maybe to get basic functionality talking to Dell about sending their drivers to the kernel\x server developers getting them incorporated into the kernel or the x server would help alot in the struggle to get basic 2d support. The inhouse drivers developed at Dell does not do anything good siting idle at their website accessible to only Red Hat users.

I read recently on phoronix.com that ATI would stop supporting older cards in their proprietary driver and those cards were newer than mine. So in general the future looks gray for old hardware to get support or continued inprovements.

About the pictures I've uploaded some already. Is there any that you miss besides those that arew there or are you just wanting new ones from a new release?

About the involvement of diffrent problems in the same report I apologies for that. My excuse so far has been that 
1. It was again my first bug report
2. I saw the faults as a hole meening that if not the hole computer works its still not working properly. This might seem weird to someone that lives with bugreports everyday and one task at a time but for a user its the hole picture that counts.
3. I intended to write more reports but the i uninstalled ubuntu and didn't feel that I had been able to explore the other bugs enough because of the screen bug. on the other hand those other bugs made it hard enough to write the report about the screen bug anyway.

Again please communicate before making changes to bug reports if neccessary and if not make a comment instead so that it gets easier for both the reporter and others with the same problem to follow the development and prgress of the bug.

Cheers Peter

--- Den fre 2009-02-27 skrev Bryce Harrington <email address hidden>:

> Från: Bryce Harrington <email address hidden>
> Ämne: [Bug 247771] Re: [Mobility M4] Dell Inspiron 8000 Hardware graphics adapter support ATI Mobility M4 Display corruption rendering fault-Split display
> Till: <email address hidden>
> Datum: fredag 27 februari 2009 23.09
> Peter, in reviewing this bug report, I think part of the
> problem is that
> there are too many different unrelated issues being
> reported in it,
> which makes it difficult to follow and hard to understand
> what
> specifically needs to be solved.
> 
> As a general rule, please always limit one issue per bug
> report.  For
> this report, let's focus specifically on the split
> screen issue, as that
> sounds like the main X problem here.  For any other issues
> you encounter
> please file a new bug report.
> 
> What I would like to do next is to forward this bug
> upstream.  However,
> before we do that it needs to be tested against a newer
> version of the
> -ati driver in case the issue has already been solved.  The
> easiest way
> to do this is to boot the Jaunty Alpha-5 LiveCD, which you
> can get from
> http://cdimages.ubuntu.com/releases/jaunty/.  Can you give
> that a go and
> report your findings here?
> 
> Also, if at all possible please attach a digital photo of
> the screen
> when it is showing the error, as that could help upstream
> identify the
> problem.  Thanks ahead of time.
> 
> ** Description changed:
> 
>   [Problem]
> - 
> - Under the Safe Graphics mode Ubuntu seem to be able to
> display the
> - desktop correctly though not at full size\resolution.
> Rez 800x600 pixel
> - 
> - What happened under the live cd was that the screen was
> corrupted with
> - screwed desktop where it was wrongfully positioned and
> where it look
> - like having a part of two desktops on one screen
> overlapping each other,
> - though in reality and after investigation the screen were
> shopped up
> - into three different fields and then thrown around so
> that when the
> - pointer moved from one field to another the pointer might
> appear on a
> - different part of the screen. The fields were not equally
> sized there
> - were two-three bigger ones and one-two smaller ones. The
> CD was working
> - very hard all the time as well as the CPU and many times
> the computer
> - seemed to freeze though this could be just the poor
> performance of the
> - live cd when i ran the hardware test in Gnome to send you
> a report which
> - I decided would be easier to write by myself instead
> since it just
> - didn't finish.
> + On LiveCD boot, desktop is split into several unequally
> sized overlapping areas on the screen.  Works okay with
> -vesa at 800x600.
>   
>   [Tested with]
>   Live cd of Ubuntu 8.04 ( Hardy Heron ) and Ubuntu 8.10
> Alpha 4 and Beta 1 ( Intrepid Ibex )
> - 
> - Dell Inspiron 8000 Hardware graphics adapter support ATI
> Mobility M4 Display corruption rendering fault
> - some hardware info (not complete)
>   
>   Dell Inspirion 8000
>   Processor: Intel PIII mobile 900\700Mhz speedstep,
> MMX SSE
>   Cache: 256 KBytes
>   Bus speed: 100 Mhz
>   Chipset: Intel 815E
>   Southbridge: Intel 82801 BA (ICH2-M)
> - Harddrive controller: Ultra ATA 100
> - Harddrive size: 20 Gigbyte
> - Harddrive speed: 4200 rpm
> - Harddrive interface: Ultra ATA 66
>   AGP version 2.0
> - Transfer rate: 4X 
> - Max supported: 4X
>   ATI Mobility 128 M4 AGP 4X 16 MBytes RAM graphics adapter
> - Memmory: 256 MByte SDRAM 
> - Max capacity: 512 MByte
> - 
> - Joystick mouse + mousepad
> - 3 Com 10\100 Mbyte ethernet Mini PCI MIC. RJ 45
> connector
> - 3 Com 56K Modem Mini PCI. RJ11 port
> - 2 USB 1.1 ports, INTEL 82801BA\BAM USB Universal Host
> Controller
> - Dockstation contact
> - PCMCIA slots for PCMCIA cards 2 slots of witch 2 Type II
> or 1 Type III
> - 1394a Firewire \ ILink mini connector
> - ESS Maestro PCIAudio \ ESS Technology Inc.
> - 3 Audio In\Out puts: mic, line in and headphone jacks
> - PS2 Keyboard \ Mouse port
> - VGA display port
> - TV out connectorz
> - Toshiba DVD 4x rom drive
> - Floppy 3.5 inch drive
> - 15 inch LCD display
> - Maximum LCD resolution: 1400 x 1050
> - Seriell Com port
> - Paralell LPT1 port
> - Infrared port
> - Special function keys for volume and playback
> - Function key for using normal keys as special keys for
> example screen brightness suspend and bios enter commands.
> - 
> - Test with 8.04:
> - Both as Live CD and installed with Wubi:
>   
>   [Original Report]
>   I expected Ubuntu to load normally and be able to
> recognize the graphics adapter without any problems since
> this is an old adapter this should not be a problem since
> both new and old hardware should work with it anyway. Mobile
> drivers are not as common as desktop variants but today
> laptops are outselling desktops in most segments.I don't
> know what kind of experience Ubuntu would have given me on
> this old low spec hardware since the live cd may not have
> given it justice though i know that it would become e waste
> if it isn't possible to use it. It is really loud and
> flaming hot but it could work as some kind of server or
> backup to my other computers. Sure I'm mostly interested
> to know that it can work rather than that i need it to work
> still support would be a great thing.
>   
>   Under the Safe Graphics mode Ubuntu seem to be able to
> display the
>   desktop correctly though not at full size\resolution.
> Rez 800x600 pixel
>   
>   What happened under the live cd was that the screen was
> corrupted with
>   screwed desktop where it was wrongfully positioned and
> where it look
>   like having a part of two desktops on one screen
> overlapping each other,
>   though in reality and after investigation the screen were
> shopped up
>   into three different fields and then thrown around so
> that when the
>   pointer moved from one field to another the pointer might
> appear on a
>   different part of the screen. The fields were not equally
> sized there
>   were two-three bigger ones and one-two smaller ones. The
> CD was working
>   very hard all the time as well as the CPU and many times
> the computer
>   seemed to freeze though this could be just the poor
> performance of the
>   live cd when i ran the hardware test in Gnome to send you
> a report which
>   I decided would be easier to write by myself instead
> since it just
>   didn't finish.
>   
>   It is very hard to get a feel for Ubuntu when things
> don't work or just
>   barely works thus I want to say that improvements of the
> live CD is
>   welcome.
>   
>   Also the loading screen of Ubuntu have a progress bar
> that moves back
>   and forth this isn't really any helpful since you
> don't have any visual
>   clues about how much is left in the loading process the
> same goes for
>   when scanning hardware in the hardware test.
>   
>   
>   Testing with Ubuntu  8.10 Appha 4 Intrepid Ibex:
>   Both as Live CD and installed with Wubi:
>   
>   I've now tried using the computer with Intrepid Ibex
> and some improvement seem to have been made. For starters 
>   This is probably a combination of improvements to ATI
> drivers and the design of X.Org.
>   
>   The result is not the same for the live CD and when
> Ubuntu is installed through Wubi. Why this is I don't
> know.
>   Crashes with Intrepid Ibex Alpha 4 under live CD
> wasn't able too boot all the way to GDM nor to the
> Ubuntu loading screen, This was displayed: Version number of
> Busybox and then ash and something called Initramfs and a
> prompt to write commands.
>   
>   When Intrepid Ibex Alpha 4 was installed with Wubi
> several errors
>   appeared during boot up if this is the result of the
> unstable Alpha 4 or
>   the physical CD I don't know.
>   
>   Though the praphical boot up could finish I noticed
> screen corruption
>   during the Ubuntu boot screen where the progress
> indicator was
>   duplicated and\or half visible on other places than
> the right one. It
>   (the screen) seemed to flash more than before with the
> Ubuntu 8.04
>   stable version.
>   
>   Though the graphics has slightly improved pointing
> devices has actually
>   worsened since Ubuntu 8.04. Under the Intrepid Ibex Alpha
> 4 neither the
>   laptops keyboard pointing stick or mousepad worked
> neither could an USB
>   HID compliant wired mouse from A4Tech with 2 wheels and 3
> buttons I
>   tried.
>   
>   The sound did not work out of box with Ubuntu 8.04 we
> need to test this
>   as well though it should be filed under a new bug that
> can be linked to
>   this one.
>   
>   Haven't tested the IR port or the docking station
> since I don't own one.
>   
>   I will continue to report findings with later versions of
> the Alphas and
>   Betas during the test up to release. I suspect though
> that my CD\DVD
>   drive might be damaged and might not work properly or
> that my CD Burner
>   not quite burns good images of the ISO files so if anyone
> else can help
>   test this bug, it wont depend only on my findings.
>   
>   New test with Ubuntu 8.10 Beta:
>   Done on: 2008-10-15
>   Both as Live CD and installed with Wubi:
>   
>   Test 1: Live CD
>   Result: Still corrupts display. Still no pointing device
> support nor full keyboard support though GNOME insist that
> their is support for the laptops keyboard.
>   
>   Test 2: Live CD + external display
>   
>   Result: Works on laptop display with native resolution
> but external
>   display not working at all. You only have to log out of
> GNOME and remove
>   the external display and log back in to again get the
> corrupted display.
>   Somehow the external display helps. Don't know why
> though. External
>   display isn't recognized in the screen resolution
> dialog. The screens
>   resolution isn't changeable to a lower resolution
> though. Its a Samsung
>   21 inch LCD display model: 213T. Still no pointing device
> support nor
>   full keyboard support though GNOME insist that their is
> support for the
>   laptops keyboard.
>   
>   Test 3 Installed with Wubi:
>   
>   Result: Corrupts display image. Still no pointing device
> support nor
>   full keyboard support though GNOME insist that their is
> support for the
>   laptops keyboard.
>   
>   Test 4 Installed with wubi + external display:
>   
>   Result: Just like the Live CD + external display picture
> returns to normal on the laptop screen but no image can be
> seen on the external display. Desktop is in the displays
> native resolution and you can remove the external display
> without anything happening as long as you dont log out and
> in again.The screens resolution isn't changeable to a
> lower resolution though.
>   Still no pointing device support nor full keyboard
> support though GNOME insist that their is support for the
> laptops keyboard.
>   
>   Because of the problems in testing this laptop I have
> been forced to
>   resort to test it with an external display, keyboard and
> mouse that is
>   supported. Though the test mostly was done only with an
> external mouse
>   since some keys on the keyboard worked and since my user
> name and
>   password was very simple I luckily could log in with a
> more complicated
>   one I would not be able to have done that. Especialy the
> keys on the
>   middel was not functioning. Like G,H,T,Y,U,J,B,N,M and
> more.
>   
>   I also will upload some log files since I now have been
> able to grab them so look out for them here.
>   Logfile 1: live.cd.xorg.0.log is the log file from the
> Live CD running without external display that I managed to
> copy 
>   Logfile 2: wubi.ext.display.xorg.0.log is the copy of the
> log file that I copied from the wubi installation with an
> external display connected.
>   Just remove anything "Before" xorg in the
> filename to get the original filename as seen when copied.
>   
>   Anyone have any thoughts on why it seems to work with an
> external
>   display somewhat?
>   
>   Cheers Peter
> 
> ** Summary changed:
> 
> - [Mobility M4] Dell Inspiron 8000 Hardware graphics
> adapter support ATI Mobility M4 Display corruption rendering
> fault-Split display
> + [Mobility M4] Dell Inspiron 8000 shows split display on
> LiveCD
> 
> ** Changed in: xserver-xorg-video-ati (Ubuntu)
>    Importance: Undecided => Medium
>        Status: Confirmed => Incomplete
> 
> -- 
> [Mobility M4] Dell Inspiron 8000 shows split display on
> LiveCD
> https://bugs.launchpad.net/bugs/247771
> You received this bug notification because you are a direct
> subscriber
> of the bug.
> 
> Status in “xserver-xorg-video-ati” source package in
> Ubuntu: Incomplete
> 
> Bug description:
> [Problem]
> On LiveCD boot, desktop is split into several unequally
> sized overlapping areas on the screen.  Works okay with
> -vesa at 800x600.
> 
> [Tested with]
> Live cd of Ubuntu 8.04 ( Hardy Heron ) and Ubuntu 8.10
> Alpha 4 and Beta 1 ( Intrepid Ibex )
> 
> Dell Inspirion 8000
> Processor: Intel PIII mobile 900\700Mhz speedstep, MMX
> SSE
> Cache: 256 KBytes
> Bus speed: 100 Mhz
> Chipset: Intel 815E
> Southbridge: Intel 82801 BA (ICH2-M)
> AGP version 2.0
> ATI Mobility 128 M4 AGP 4X 16 MBytes RAM graphics adapter
> 
> [Original Report]
> I expected Ubuntu to load normally and be able to recognize
> the graphics adapter without any problems since this is an
> old adapter this should not be a problem since both new and
> old hardware should work with it anyway. Mobile drivers are
> not as common as desktop variants but today laptops are
> outselling desktops in most segments.I don't know what
> kind of experience Ubuntu would have given me on this old
> low spec hardware since the live cd may not have given it
> justice though i know that it would become e waste if it
> isn't possible to use it. It is really loud and flaming
> hot but it could work as some kind of server or backup to my
> other computers. Sure I'm mostly interested to know that
> it can work rather than that i need it to work still support
> would be a great thing.
> 
> Under the Safe Graphics mode Ubuntu seem to be able to
> display the desktop correctly though not at full
> size\resolution. Rez 800x600 pixel
> 
> What happened under the live cd was that the screen was
> corrupted with screwed desktop where it was wrongfully
> positioned and where it look like having a part of two
> desktops on one screen overlapping each other, though in
> reality and after investigation the screen were shopped up
> into three different fields and then thrown around so that
> when the pointer moved from one field to another the pointer
> might appear on a different part of the screen. The fields
> were not equally sized there were two-three bigger ones and
> one-two smaller ones. The CD was working very hard all the
> time as well as the CPU and many times the computer seemed
> to freeze though this could be just the poor performance of
> the live cd when i ran the hardware test in Gnome to send
> you a report which I decided would be easier to write by
> myself instead since it just didn't finish.
> 
> It is very hard to get a feel for Ubuntu when things
> don't work or just barely works thus I want to say that
> improvements of the live CD is welcome.
> 
> Also the loading screen of Ubuntu have a progress bar that
> moves back and forth this isn't really any helpful since
> you don't have any visual clues about how much is left
> in the loading process the same goes for when scanning
> hardware in the hardware test.
> 
> 
> Testing with Ubuntu  8.10 Appha 4 Intrepid Ibex:
> Both as Live CD and installed with Wubi:
> 
> I've now tried using the computer with Intrepid Ibex
> and some improvement seem to have been made. For starters 
> This is probably a combination of improvements to ATI
> drivers and the design of X.Org.
> 
> The result is not the same for the live CD and when Ubuntu
> is installed through Wubi. Why this is I don't know.
> Crashes with Intrepid Ibex Alpha 4 under live CD wasn't
> able too boot all the way to GDM nor to the Ubuntu loading
> screen, This was displayed: Version number of Busybox and
> then ash and something called Initramfs and a prompt to
> write commands.
> 
> When Intrepid Ibex Alpha 4 was installed with Wubi several
> errors appeared during boot up if this is the result of the
> unstable Alpha 4 or the physical CD I don't know.
> 
> Though the praphical boot up could finish I noticed screen
> corruption during the Ubuntu boot screen where the progress
> indicator was duplicated and\or half visible on other
> places than the right one. It (the screen) seemed to flash
> more than before with the Ubuntu 8.04 stable version.
> 
> Though the graphics has slightly improved pointing devices
> has actually worsened since Ubuntu 8.04. Under the Intrepid
> Ibex Alpha 4 neither the laptops keyboard pointing stick or
> mousepad worked neither could an USB HID compliant wired
> mouse from A4Tech with 2 wheels and 3 buttons I tried.
> 
> The sound did not work out of box with Ubuntu 8.04 we need
> to test this as well though it should be filed under a new
> bug that can be linked to this one.
> 
> Haven't tested the IR port or the docking station since
> I don't own one.
> 
> I will continue to report findings with later versions of
> the Alphas and Betas during the test up to release. I
> suspect though that my CD\DVD drive might be damaged and
> might not work properly or that my CD Burner not quite burns
> good images of the ISO files so if anyone else can help test
> this bug, it wont depend only on my findings.
> 
> New test with Ubuntu 8.10 Beta:
> Done on: 2008-10-15
> Both as Live CD and installed with Wubi:
> 
> Test 1: Live CD
> Result: Still corrupts display. Still no pointing device
> support nor full keyboard support though GNOME insist that
> their is support for the laptops keyboard.
> 
> Test 2: Live CD + external display
> 
> Result: Works on laptop display with native resolution but
> external display not working at all. You only have to log
> out of GNOME and remove the external display and log back in
> to again get the corrupted display. Somehow the external
> display helps. Don't know why though. External display
> isn't recognized in the screen resolution dialog. The
> screens resolution isn't changeable to a lower
> resolution though. Its a Samsung 21 inch LCD display model:
> 213T. Still no pointing device support nor full keyboard
> support though GNOME insist that their is support for the
> laptops keyboard.
> 
> Test 3 Installed with Wubi:
> 
> Result: Corrupts display image. Still no pointing device
> support nor full keyboard support though GNOME insist that
> their is support for the laptops keyboard.
> 
> Test 4 Installed with wubi + external display:
> 
> Result: Just like the Live CD + external display picture
> returns to normal on the laptop screen but no image can be
> seen on the external display. Desktop is in the displays
> native resolution and you can remove the external display
> without anything happening as long as you dont log out and
> in again.The screens resolution isn't changeable to a
> lower resolution though.
> Still no pointing device support nor full keyboard support
> though GNOME insist that their is support for the laptops
> keyboard.
> 
> Because of the problems in testing this laptop I have been
> forced to resort to test it with an external display,
> keyboard and mouse that is supported. Though the test mostly
> was done only with an external mouse since some keys on the
> keyboard worked and since my user name and password was very
> simple I luckily could log in with a more complicated one I
> would not be able to have done that. Especialy the keys on
> the middel was not functioning. Like G,H,T,Y,U,J,B,N,M and
> more.
> 
> I also will upload some log files since I now have been
> able to grab them so look out for them here.
> Logfile 1: live.cd.xorg.0.log is the log file from the Live
> CD running without external display that I managed to copy 
> Logfile 2: wubi.ext.display.xorg.0.log is the copy of the
> log file that I copied from the wubi installation with an
> external display connected.
> Just remove anything "Before" xorg in the
> filename to get the original filename as seen when copied.
> 
> Anyone have any thoughts on why it seems to work with an
> external display somewhat?
> 
> Cheers Peter


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