[radeon] When I turn on the computer it starts to flash (the screen turns off and on) and doesn't let me in

Bug #1840786 reported by Jason Arriaza
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned
xserver-xorg-video-ati (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

when I turn on the computer, it starts to flash (the screen turns off and on) and doesn't let me in, and I need to manually restart it to make it work well

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 5.0.0-25.26~18.04.1-generic 5.0.18
Uname: Linux 5.0.0-25-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Aug 20 08:34:29 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: This is the first time
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] RS880M [Mobility Radeon HD 4225/4250] [1002:9712] (prog-if 00 [VGA controller])
   Subsystem: Lenovo RS880M [Mobility Radeon HD 4225/4250] [17aa:3949]
InstallationDate: Installed on 2019-08-17 (2 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
MachineType: LENOVO 4311
ProcEnviron:
 LANGUAGE=es_GT:es
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_GT.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-25-generic root=UUID=48b49346-ec29-4e4d-99de-ddd0969ac5d6 ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/15/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 36CN17WW(V2.03)
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Guam
dmi.board.vendor: LENOVO
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnLENOVO:bvr36CN17WW(V2.03):bd07/15/2010:svnLENOVO:pn4311:pvrIdeaPadZ565:rvnLENOVO:rnGuam:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.family: Type1Family
dmi.product.name: 4311
dmi.product.sku: 123456789
dmi.product.version: IdeaPad Z565
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

Revision history for this message
Jason Arriaza (jsson4v32) wrote :
Revision history for this message
Marc Deslauriers (mdeslaur) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type: Private Security → Public
tags: added: radeon
summary: - Xorg freeze
+ [radeon] Xorg freeze
affects: xorg (Ubuntu) → xserver-xorg-video-ati (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote : Re: [radeon] Xorg freeze

Does the flashing start before or after the login screen?

Are you able to attach a video of the problem?

Changed in linux (Ubuntu):
status: New → Incomplete
Changed in xserver-xorg-video-ati (Ubuntu):
status: New → Incomplete
summary: - [radeon] Xorg freeze
+ [radeon] When I turn on the computer it starts to flash (the screen
+ turns off and on) and doesn't let me in
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xserver-xorg-video-ati (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-video-ati (Ubuntu):
status: Incomplete → Expired
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