Ubuntu
xserver-xorg-video-ati package

[Dell Inspiron 15-3567] External display ports (connected to radeon GPU?) not detected

Bug #1840396 reported by Nguyen The Thuc on 2019-08-16

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xorg-server (Ubuntu)	New	Undecided	Unassigned
	xserver-xorg-video-ati (Ubuntu)	New	Undecided	Unassigned

Bug Description

maybe error drivers graphics for del

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.0.0-25.26-generic 5.0.18
Uname: Linux 5.0.0-25-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Aug 16 08:50:25 2019
DistUpgraded: 2019-06-26 14:49:28,001 ERROR Cache can not be locked (Can not lock '/var/lib/apt/lists/lock' )
DistroCodename: disco
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA controller])
Subsystem: Dell HD Graphics 620 [1028:078b]
Subsystem: Dell Sun XT [Radeon HD 8670A/8670M/8690M / R5 M330 / M430 / R7 M520] [1028:078b]
InstallationDate: Installed on 2019-06-25 (51 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
MachineType: Dell Inc. Inspiron 15-3567
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-25-generic root=UUID=981f9e6c-b414-4dbc-8a43-1e260574e929 ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: Upgraded to disco on 2019-06-26 (50 days ago)
dmi.bios.date: 08/25/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.0.3
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.0.3:bd08/25/2017:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct9:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 15-3567
dmi.product.sku: 078B
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~19.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~19.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Tags:

Revision history for this message

Nguyen The Thuc (thuccoi) wrote on 2019-08-16:

CurrentDmesg.txt Edit (70.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (25.0 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (239.3 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (12.1 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (341 bytes, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (994 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (5.1 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (256 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (4.0 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (8.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (205.9 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (52.6 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (57.4 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (14.6 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (24.3 KiB, text/plain; charset="utf-8")

Leonidas S. Barbosa (leosilvab) on 2019-08-16

information type:

Private Security → Public

Daniel van Vugt (vanvugt) on 2019-08-21

summary:	- do not display two screen + External display ports (connected to radeon GPU?) not detected
affects:	xorg (Ubuntu) → xorg-server (Ubuntu)
summary:	- External display ports (connected to radeon GPU?) not detected + [Dell Inspiron 15-3567] External display ports (connected to radeon + GPU?) not detected
tags:	added: amdgpu hybrid radeon

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2019-08-21:

Looks like the radeon Xorg driver is in use too. Is that meant to happen when we already have modesetting?

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