login freezes or black screen with kernel higher than 3.19.0-15

[Pierre]

Env :
Linux 3.19.0-22-generic #15-Ubuntu SMP Thu Apr 16 23:32:37 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Cape Verde XT [Radeon HD 7770/8760 / R7 250X]
using xorg default driver (not the proprietary)

Facts :
- On the login page, just after the boot, the system is freezed (or looping)
- I can't open a terminal with Ctrl+Alt+F1
- When I choose a previous kernel version from Grub, the problem occurs with all versions I had installed since 3.19.0-16
3.19.0-15 OK
3.19.0-16 KO
3.19.0-18 KO
3.19.0-20 KO
3.19.0-21 KO
3.19.0-22 KO
- When I choose the recovery mode of the version that have the problem, the recovery menu freezes also (see attachment)
- I've done a clean install on a new disk and after the update of the kernel (3.19.0-15 -> 3.19.0-22) I have a black screen after the boot (no login screen). And I have the same problem trying the recovery mode with version 3.19.0-22.
---
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: pierre 3474 F.... pulseaudio
 /dev/snd/controlC1: pierre 3474 F.... pulseaudio
CRDA:
 country AM: DFS-ETSI
  (2402 - 2482 @ 40), (N/A, 20), (N/A)
  (5170 - 5250 @ 80), (N/A, 18), (N/A)
  (5250 - 5330 @ 80), (N/A, 18), (0 ms), DFS
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=230b9245-44d0-4fc5-8440-be65b66292a9
InstallationDate: Installed on 2015-07-07 (81 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: MSI MS-7640
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic root=UUID=fc6a9894-1b64-48bd-91ad-f545051a1773 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-28-generic N/A
 linux-backports-modules-3.19.0-28-generic N/A
 linux-firmware 1.143.3
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: vivid
Uname: Linux 3.19.0-28-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/08/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V19.9
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 990FXA-GD65 (MS-7640)
dmi.board.vendor: MSI
dmi.board.version: 3.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 3.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV19.9:bd10/08/2012:svnMSI:pnMS-7640:pvr3.0:rvnMSI:rn990FXA-GD65(MS-7640):rvr3.0:cvnMSI:ct3:cvr3.0:
dmi.product.name: MS-7640
dmi.product.version: 3.0
dmi.sys.vendor: MSI

[Pierre (pierre-levy)]

The problem is not related to nvidia drivers

[Johan Nilsson (johan5)]

I have a similar issue with my laptop with AMD graphics running ubuntu gnome 15.04, which I originally reported as #1447356. I have kernels 3.19.0-15 and 3.19.0-22 and both of them give a black screen after the grub screen.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[penalvch (penalvch)]

Pierre, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1475914

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Pierre (pierre-levy)]

apport information

[Pierre (pierre-levy)]

apport information

[Pierre (pierre-levy)]

apport information

[Pierre (pierre-levy)]

apport information

[Pierre (pierre-levy)]

apport information

[Pierre (pierre-levy)]

apport information

[Pierre (pierre-levy)]

apport information

[Pierre (pierre-levy)]

apport information

[Pierre (pierre-levy)]

apport information

[Pierre (pierre-levy)]

apport information

[Pierre (pierre-levy)]

apport information

[Pierre (pierre-levy)]

apport information

[Pierre (pierre-levy)]

apport information

[Pierre (pierre-levy)]

apport information

[Pierre (pierre-levy)]

FYI I've found a workaround by adding "nomodeset" into GRUB_CMDLINE_LINUX_DEFAULT

[penalvch (penalvch)]

Pierre, as per http://www.msi.com/support/mb/990FXA-GD65.html#down-bios an update to your computer's buggy and outdated BIOS is available (K.5). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

[Krzysztof Burliński (krzysztof-burlinski)]

I experience the same problem, but with integrated graphics card - Intel HD 4600, ubuntu 15.04 64 bit

For me, it helps when in boot selection I pick the option of booting with Upstart. Otherwise, it is black screen 100% time, no matter if I change kernel or not. Windows starts without problem from the same GRUB.

[penalvch (penalvch)]

Krzysztof Burliński, it will help immensely if you filed a new report via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]