Full screen 1080p HTML5 video causes crash

Bug #1465869 reported by Adrian Serrano
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-ati (Ubuntu)
Expired
Low
Unassigned

Bug Description

Playing any fullscreen video with YT's HTML5 player with 1080p will cause a crash after a few minutes of steady playback. The screen will go black, and then come back on with a frozen image of the video, while the audio continues to play in the background.

I am able to switch to virtual console and restart lightdm, but it runs extremely slow so I just end up rebooting.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xserver-xorg-video-ati (not installed)
ProcVersionSignature: Ubuntu 3.16.0-41.55~14.04.1-generic 3.16.7-ckt11
Uname: Linux 3.16.0-41-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Jun 16 17:21:53 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] BeaverCreek [Radeon HD 6620G] [1002:9641] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:3568]
InstallationDate: Installed on 2015-03-12 (95 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Hewlett-Packard HP Pavilion g7 Notebook PC
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-41-generic root=UUID=f6245de0-5bb7-41d8-8335-834f7c3d2675 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-ati
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/24/2012
dmi.bios.vendor: Insyde
dmi.bios.version: F.53
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3568
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 21.3A
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.53:bd10/24/2012:svnHewlett-Packard:pnHPPaviliong7NotebookPC:pvr0691120000204610000620100:rvnHewlett-Packard:rn3568:rvr21.3A:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion g7 Notebook PC
dmi.product.version: 0691120000204610000620100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Tue Jun 16 17:12:28 2015
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
xserver.video_driver: radeon

Revision history for this message
Adrian Serrano (intrinsic-adrian) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Adrian Serrano, thank you for reporting this and helping make Ubuntu better. Could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description)?

Changed in xserver-xorg-video-ati (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xserver-xorg-video-ati (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-video-ati (Ubuntu):
status: Incomplete → Expired
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