[HP G62-b03SG] Incorrectly two monitors detected with radeon

[imthk2]

On 13.10 Ubuntu duplicates my screen (see picture) with no additional monitors attached. I can however disable the imaginary second one in the system settings and then everything is fine. Checking out 13.04 the system settings also show a second screen but it is disabled by default.
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ApportVersion: 2.12-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: j 1757 F.... pulseaudio
 /dev/snd/controlC0: j 1757 F.... pulseaudio
 /dev/snd/pcmC0D0p: j 1757 F...m pulseaudio
CurrentDmesg:

DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=e11d89d9-55a5-4b2d-9420-9d79b2b1fa30
InstallationDate: Installed on 2013-08-12 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130811)
Lsusb:
 Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 003: ID 0bda:5801 Realtek Semiconductor Corp.
 Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP G62 Notebook PC
MarkForUpload: True
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB:
 0 inteldrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.10.0-6-generic root=UUID=ae65b8be-6698-4b97-81b8-b9fde42d3b2e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3
RelatedPackageVersions:
 linux-restricted-modules-3.10.0-6-generic N/A
 linux-backports-modules-3.10.0-6-generic N/A
 linux-firmware 1.113
Tags: saucy
Uname: Linux 3.10.0-6-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 11/09/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.48
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 143A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 60.50
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.48:bd11/09/2011:svnHewlett-Packard:pnHPG62NotebookPC:pvr0594110000252710001020100:rvnHewlett-Packard:rn143A:rvr60.50:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP G62 Notebook PC
dmi.product.version: 0594110000252710001020100
dmi.sys.vendor: Hewlett-Packard

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1210698/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[imthk2 (imthk2)]

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[imthk2 (imthk2)]

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[imthk2 (imthk2)]

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[imthk2 (imthk2)]

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[imthk2 (imthk2)]

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[imthk2 (imthk2)]

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[imthk2 (imthk2)]

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[imthk2 (imthk2)]

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[imthk2 (imthk2)]

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[imthk2 (imthk2)]

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[imthk2 (imthk2)]

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[imthk2 (imthk2)]

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[imthk2 (imthk2)]

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[imthk2 (imthk2)]

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[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

imthk2, could you please provide the full computer model as noted on the sticker?

[imthk2 (imthk2)]

My computer model is a HP G62-b03SG Notebook with i5-460m processor and ati mobility radeon hd 5470 graphics.

[imthk2 (imthk2)]

After some googling i also found this https://bugs.kde.org/show_bug.cgi?id=319710

[penalvch (penalvch)]

imthk2, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc4

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[imthk2 (imthk2)]

Tested 3.11.0-031100rc5-generic and the bug is still present. Note: I've filed the bug against the linux package because of this bot-comment but I'm really no expert and don't know if this was right.

[penalvch (penalvch)]

imthk2, did this problem not occur in a release prior to Raring?

[imthk2 (imthk2)]

The problem did not occur in releases prior to raring (just checked 12.10 from a live-usb and there is only one monitor output). Raring is special: When running unity I didn't noticed the bug because the second imaginary monitor is disabled by default (but still present in the system settings). However on Kubuntu 13.04 this second monitor output is on by default. On Saucy I get this second screen additionaly in lightdm (which was not the case in raring) which means I can move the mouse cursor over the right edge of the screen.

[imthk2 (imthk2)]

It's getting even funnier. By disabling the radeon graphics card there are three monitor outputs now! Maybe it is a problem with hybrid graphics? Screenshot:

[imthk2 (imthk2)]

I recently tested 13.10 on a intel+nvidia system (using nouveau) and got the same behavior. So it seem is this is more a general problem with hybrid graphics and not specific to the radeon driver.

[penalvch (penalvch)]

imthk2, this would not be a general problem, as issues up and downstream are treated on a per user, and per hardware combination basis. If you have a problem on a different hardware setup, please file a new report via a terminal:
ubuntu-bug xorg

[penalvch (penalvch)]

imthk2, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-video-ati REPLACE-WITH-BUG-NUMBER

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

[Guillermo Lo Coco (glococo)]

.tmp.unity.support.test.0:

ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
DistUpgraded: Fresh install
DistroCodename: utopic
DistroRelease: Ubuntu 14.10
DistroVariant: ubuntu
DkmsStatus:
 awdev, 0.5, 2.6.32-52-generic, x86_64: built
 awdev, 0.5, 3.16.0-23-generic, x86_64: installed
GraphicsCard:
 Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:143a]
 Advanced Micro Devices, Inc. [AMD/ATI] Park [Mobility Radeon HD 5430/5450/5470] [1002:68e0] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:143a]
InstallationDate: Installed on 2014-09-05 (53 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
Lsusb:
 Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 003: ID 5986:0149 Acer, Inc
 Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP G62 Notebook PC
Package: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic root=UUID=72344c96-fd79-4c96-8128-3b7e2d4b455c ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
Tags: utopic ubuntu compiz-0.9
Uname: Linux 3.16.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

XorgLogOld:

_MarkForUpload: True
dmi.bios.date: 08/02/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.32
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 143A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 60.3B
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.32:bd08/02/2010:svnHewlett-Packard:pnHPG62NotebookPC:pvr0594110000252710001020100:rvnHewlett-Packard:rn143A:rvr60.3B:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP G62 Notebook PC
dmi.product.version: 0594110000252710001020100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Tue Oct 28 2...

[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

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[Guillermo Lo Coco (glococo)]

Hi, I have the same problem. Two display detected on a HP G62 notebook.
Hybrid VGA configuration enable both gpu. When enable HDMI, a third monitor appear. If I mirror, lot of problems appear. Cant use HDMI mirroring, only disabling the others displays. (radeon/intel lvds)
Also many im
I also try kernel 3.17 with no luck. I couldn't find a way to solve this issue.
Thank you for your understanding.

[penalvch (penalvch)]

Guillermo Lo Coco, please do not apport-collect to a report you are not the original reporter of. Instead, so your hardware and problem may be tracked, please file a new report by executing the following in a terminal:
ubuntu-bug xorg

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

For more on this, please see the official Ubuntu documentation:
Ubuntu X.Org Team, Ubuntu Bug Control, and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

As well, please do not announce in this report you created a new bug report.

Thank you for your understanding.