corrupt screen both in terminal (KMS) and in X

Bug #1043328 reported by Václav Šmilauer
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
xserver-xorg-driver-ati (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Using fresh dev quantal installation, I am seeing corruption of the screen making the computer unusable. The terminal gets first set to correct mode, but later, vertical stripes appear (screenshot will be attached). When launching lightdm, there are inclined horizontal lines superimposed over whatever is on the desktop (screenshot attached).

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: xserver-xorg-video-ati 1:6.99.99~git20120713.6ef1ad6a-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-13.13-generic 3.5.3
Uname: Linux 3.5.0-13-generic x86_64
ApportVersion: 2.5.1-0ubuntu3
Architecture: amd64
Date: Wed Aug 29 09:32:41 2012
DistUpgraded: 2012-03-12 13:59:22,955 DEBUG icon theme changed, re-reading
DistroCodename: quantal
DistroVariant: ubuntu
DkmsStatus: virtualbox, 4.1.18, 3.5.0-13-generic, x86_64: installed
GraphicsCard:
 Advanced Micro Devices [AMD] nee ATI Cayman XT [Radeon HD 6970] [1002:6718] (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:03bc]
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-13-generic root=UUID=3cc5f6b9-69d1-4bb6-a9d0-93d506786ed9 ro nosplash
SourcePackage: xserver-xorg-video-ati
UpgradeStatus: Upgraded to quantal on 2012-03-12 (170 days ago)
dmi.bios.date: 10/03/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0604
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P9X79 DELUXE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0604:bd10/03/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP9X79DELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.8+bzr3319-0ubuntu3
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.38-0ubuntu2
version.libgl1-mesa-dri: libgl1-mesa-dri 9.0~git20120821.c1114c61-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.0~git20120821.c1114c61-0ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.12.99.905-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.99.99~git20120713.6ef1ad6a-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

Revision history for this message
Václav Šmilauer (eudoxos) wrote :
Revision history for this message
Václav Šmilauer (eudoxos) wrote :
Revision history for this message
Václav Šmilauer (eudoxos) wrote :
summary: - corrupt screen in terminal (KMS) and in gnome
+ corrupt screen both in terminal (KMS) and in X
bugbot (bugbot)
tags: added: corruption
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-video-ati (Ubuntu):
status: New → Confirmed
Revision history for this message
Hanmac (hanmac) wrote :

when i see the curruption i the desktop does not change anymore, i maybe can slowly move the mouse but i can not proper click somewhere

Revision history for this message
Hanmac (hanmac) wrote :

this is part of my kern.log, as you can see i get addional to the " startup failed on resume" does i get IRQ errors
my IRQ18 is:
 18: 0 6 183715 408 IO-APIC-fasteoi ohci_hcd:usb5, ohci_hcd:usb6, ohci_hcd:usb7, radeon

Revision history for this message
In , Maarten Lankhorst (mlankhorst) wrote :

Created attachment 68036
screenshot of xorg background corruption, plymouth corruption is similar but moving around

When booting linux with 3.2, 3.5.5 or 3.6 and drm-next (other versions untested) the initial framebuffer shows small pieces of horizontal corruption on plymouth and Xorg. This lasts until Xorg completes loading. If you get lucky and the lockup recovery is succesful Xorg works normally afterwards, but the background image is still corrupted until it is changed.

Revision history for this message
In , Maarten Lankhorst (mlankhorst) wrote :

Created attachment 68037
dmesg

Changed in xserver-xorg-video-ati (Ubuntu):
status: Confirmed → Triaged
Timo Aaltonen (tjaalton)
Changed in xserver-xorg-video-ati (Ubuntu):
importance: Undecided → High
Revision history for this message
In , agd5f (agd5f) wrote :

Does it work any better with drm-next?
http://cgit.freedesktop.org/~airlied/linux/log/?h=drm-next

Revision history for this message
In , Maarten Lankhorst (mlankhorst) wrote :

the dmesg was on drm-next of this morning

Revision history for this message
In , agd5f (agd5f) wrote :

*** Bug 60981 has been marked as a duplicate of this bug. ***

Revision history for this message
In , Steve Markgraf (steve-m) wrote :

I might add that the screen corruption is permanent and doesn't recover at all in my case (Bug 60981). Also, it flickers all over the screen when moving the mouse, playing a video etc. (see the video linked in Bug 60981).

Changed in xserver-xorg-driver-ati:
importance: Unknown → Medium
status: Unknown → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Václav Šmilauer, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-video-ati REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xserver-xorg-video-ati (Ubuntu):
importance: High → Low
status: Triaged → Incomplete
Revision history for this message
Václav Šmilauer (eudoxos) wrote :

I am not able to reproduce it with normal installation anymore (13.10), so I assume this is a "works for me" now (though the upstream bug is confirmed).

Revision history for this message
penalvch (penalvch) wrote :

Václav Šmilauer, thank you for your update. The upstream report is ancient (last original reporter comment 2012-10-03). As well, the status is arbitrarily set by Launchpad, and not reflective of your situation. Hence, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1043328/comments/14 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in xserver-xorg-video-ati (Ubuntu):
status: Incomplete → Invalid
no longer affects: xserver-xorg-video-ati (Ubuntu)
affects: xserver-xorg-driver-ati → xserver-xorg-driver-ati (Ubuntu)
Changed in xserver-xorg-driver-ati (Ubuntu):
importance: Medium → Undecided
status: Confirmed → New
status: New → Invalid
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