Desktop blinks / flashes after unlocking the system ubuntu 18.04.4 (nvidia + amdgpu)

Bug #1865316 reported by Arun Kumar
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Invalid
Undecided
Unassigned
linux (Ubuntu)
Incomplete
Undecided
Unassigned
nvidia-graphics-drivers-440 (Ubuntu)
New
Undecided
Unassigned
xserver-xorg-video-amdgpu (Ubuntu)
New
Undecided
Unassigned

Bug Description

My ubuntu desktop gnome3 is started flashing after unlocking the machine, i tired lock and unlock twise still the problem remains.

OS: Ubuntu 18.04.4 LTS
Release: 18.04
Codename: bionic

System configuration

Processor: AMD Ryzen 7-3750H processor, 2.3GHz Base speed (6MB cache, up to 4.0 GHz)
Memory & Storage: 8GB DDR4 2400MHz RAM upgradeable upto 32GB RAM with| NVIDIA GeForce GTX 1650 GDDR5 4GB VRAM Graphics| Storage: 1TB 5400RPM 2.5' HDD + PCIe NVMe 256GB M.2 SSD

please help me to resolve this issue
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.11
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2020-03-01 (7 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
NonfreeKernelModules: nvidia_modeset nvidia
Package: gnome-shell 3.28.4-0ubuntu18.04.3
PackageArchitecture: amd64
Tags: bionic
Uname: Linux 5.5.8-050508-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please:

1. Run this command to send us more information:

   apport-collect 1865316

2. Take a video of the issue and attach it here.

tags: added: bionic
affects: gdm3 (Ubuntu) → gnome-shell (Ubuntu)
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Arun Kumar (arunknmsb) wrote : Dependencies.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Arun Kumar (arunknmsb) wrote : GsettingsChanges.txt

apport information

Revision history for this message
Arun Kumar (arunknmsb) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Arun Kumar (arunknmsb) wrote : ProcEnviron.txt

apport information

Arun Kumar (arunknmsb)
Changed in gnome-shell (Ubuntu):
status: Incomplete → New
Arun Kumar (arunknmsb)
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Arun Kumar (arunknmsb) wrote : Re: Desktop blinks / flashes after unlocking the system ubuntu 18.04.4
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please also run:

  lspci -k > lspcik.txt

and then attach the file 'lspcik.txt' here.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

And while the problem is happening run:

  journalctl -b0 > journal.txt

and attach the file 'journal.txt' here.

Revision history for this message
Arun Kumar (arunknmsb) wrote :

Attachment is here

Revision history for this message
Arun Kumar (arunknmsb) wrote :

Journal TXT

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks.

This is probably a kernel or driver issue. Since you're using a non-Ubuntu kernel first please try downgrading to a supported Ubuntu kernel.

tags: added: amdgpu nvidia
summary: Desktop blinks / flashes after unlocking the system ubuntu 18.04.4
+ (nvidia + amdgpu)
Changed in gnome-shell (Ubuntu):
status: Incomplete → Invalid
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Arun Kumar (arunknmsb) wrote :

How do i do that?

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