[amdgpu] monitor refresh rates higher than 120 Hz not detected/cannot be set
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xserver-xorg-video-amdgpu (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
using this monitor: https:/
and this video card: https:/
I am unable to set any refresh rates higher than 120 Hz. The video card and the monitor both support 144 Hz and 165 Hz yet those refresh rates are not available as options to choose in the settings app. I've tried a couple of online guides using xrandr to add and set a custom display resolution/refresh rate but I can't get it to go any higher than 120 Hz. I have the exact same hardware running macOS Mojave 10.14.4 and it allows me to set the refresh rate to 144 Hz and 165 Hz.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSign
Uname: Linux 4.18.0-25-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Jun 29 18:13:05 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingI
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX 470/480/
Subsystem: Gigabyte Technology Co., Ltd Ellesmere [Radeon RX 470/480/570/580] [1458:22fd]
InstallationDate: Installed on 2019-06-28 (1 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: System manufacturer System Product Name
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/29/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0805
dmi.board.
dmi.board.name: PRIME Z390-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: ASUS_MB_CNL
dmi.product.
dmi.sys.vendor: System manufacturer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.95-1~18.04.1
version.
version.
version.
version.
version.
version.
version.
Sorry, I realize I left out some detail. I can get 144 Hz if I change the resolution to 1920x1080 but that's not the native resolution for the monitor. I'm trying to get 144 Hz / 165 Hz using the monitor's native resolution, 2560x1440.