| 2018-12-08 12:27:34 |
Septian Dwi Cahya |
description |
Ubuntu is frozen and I can't do anything with the mouse and keyboard. The music player is still running. SSH and FTP server still work.
I followed the directions from this link to collect multiple files via ssh when the system is frozen:
* https://wiki.ubuntu.com/X/Troubleshooting/Freeze
Here are some files that I took:
* dmesg (dmesg > dmesg.txt)
* ~/.local/share/xorg/Xorg.0.log (I can't find /var/log/Xorg.0.log file)
* /var/log/syslog
* /var/log/kern.log
* /var/log/boot.log
This happened a few days ago, I got a lot frozen on my computer. This is the last frozen log I took after a few days I didn't use it, maybe my sister use this computer for some work.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xserver-xorg-video-amdgpu 18.0.1-1
ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18
Uname: Linux 4.15.0-42-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Dec 8 14:53:21 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
virtualbox, 5.2.18, 4.15.0-39-generic, x86_64: installed
virtualbox, 5.2.18, 4.15.0-42-generic, x86_64: installed
virtualbox-guest, 5.2.18, 4.15.0-39-generic, x86_64: installed
virtualbox-guest, 5.2.18, 4.15.0-42-generic, x86_64: installed
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Vega [Radeon Vega 8 Mobile] [1002:15dd] (rev c8) (prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] Vega [Radeon Vega 8 Mobile] [1462:7b07]
InstallationDate: Installed on 2018-11-19 (18 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Micro-Star International Co., Ltd MS-7B07
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=e2604b01-b9bf-411e-9836-0832a9f3a7cb ro
SourcePackage: xserver-xorg-video-amdgpu
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/21/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3.B1
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: A320M PRO-VH PLUS (MS-7B07)
dmi.board.vendor: Micro-Star International Co., Ltd
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3.B1:bd09/21/2018:svnMicro-StarInternationalCo.,Ltd:pnMS-7B07:pvr1.0:rvnMicro-StarInternationalCo.,Ltd:rnA320MPRO-VHPLUS(MS-7B07):rvr1.0:cvnMicro-StarInternationalCo.,Ltd:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7B07
dmi.product.version: 1.0
dmi.sys.vendor: Micro-Star International Co., Ltd
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 |
Ubuntu is frozen and I can't do anything with the mouse and keyboard. I use AMD Ryzen 3 2200g with MSI A320M PRO-VH PLUS motherboard. The music player is still running. SSH and FTP server still work.
I followed the directions from this link to collect multiple files via ssh when the system is frozen:
* https://wiki.ubuntu.com/X/Troubleshooting/Freeze
Here are some files that I took:
* dmesg (dmesg > dmesg.txt)
* ~/.local/share/xorg/Xorg.0.log (I can't find /var/log/Xorg.0.log file)
* /var/log/syslog
* /var/log/kern.log
* /var/log/boot.log
This happened a few days ago, I got a lot frozen on my computer. This is the last frozen log I took after a few days I didn't use it, maybe my sister use this computer for some work.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xserver-xorg-video-amdgpu 18.0.1-1
ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18
Uname: Linux 4.15.0-42-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Dec 8 14:53:21 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
virtualbox, 5.2.18, 4.15.0-39-generic, x86_64: installed
virtualbox, 5.2.18, 4.15.0-42-generic, x86_64: installed
virtualbox-guest, 5.2.18, 4.15.0-39-generic, x86_64: installed
virtualbox-guest, 5.2.18, 4.15.0-42-generic, x86_64: installed
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Vega [Radeon Vega 8 Mobile] [1002:15dd] (rev c8) (prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] Vega [Radeon Vega 8 Mobile] [1462:7b07]
InstallationDate: Installed on 2018-11-19 (18 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Micro-Star International Co., Ltd MS-7B07
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-42-generic root=UUID=e2604b01-b9bf-411e-9836-0832a9f3a7cb ro
SourcePackage: xserver-xorg-video-amdgpu
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/21/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3.B1
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: A320M PRO-VH PLUS (MS-7B07)
dmi.board.vendor: Micro-Star International Co., Ltd
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3.B1:bd09/21/2018:svnMicro-StarInternationalCo.,Ltd:pnMS-7B07:pvr1.0:rvnMicro-StarInternationalCo.,Ltd:rnA320MPRO-VHPLUS(MS-7B07):rvr1.0:cvnMicro-StarInternationalCo.,Ltd:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7B07
dmi.product.version: 1.0
dmi.sys.vendor: Micro-Star International Co., Ltd
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 |
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