blank screen with amdgpu on [AMD/ATI] Topaz XT [Radeon R7 M260/M265]

Bug #1624541 reported by Mikael Nordfeldth on 2016-09-16
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
xserver-xorg-video-amdgpu (Ubuntu)
Critical
Unassigned

Bug Description

The machine is still fully functioning but laptop screen is blank.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xserver-xorg-video-amdgpu 1.1.0-1
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
Uname: Linux 4.4.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
Date: Fri Sep 16 22:53:26 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Carrizo [1002:9874] (rev c4) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Carrizo [103c:80b5]
InstallationDate: Installed on 2016-09-09 (7 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: HP HP Pavilion Notebook
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=sv_SE.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic.efi.signed root=UUID=9955b60d-5abe-40f5-b6b1-060b2a803731 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-amdgpu
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.16
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 80B5
dmi.board.vendor: HP
dmi.board.version: 81.29
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.16:bd11/27/2015:svnHP:pnHPPavilionNotebook:pvr:rvnHP:rn80B5:rvr81.29:cvnHP:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion Notebook
dmi.sys.vendor: HP
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Fri Sep 16 22:52:30 2016
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.3-1ubuntu2.3
xserver.video_driver: amdgpu

Mikael Nordfeldth (mmn) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-video-amdgpu (Ubuntu):
status: New → Confirmed
Changed in xserver-xorg-video-amdgpu (Ubuntu):
importance: Undecided → Critical
Iuri Diniz (iuridiniz) wrote :
Download full text (5.9 KiB)

My system seems to works on kernel 'Linux ubuntu-Inspiron-5447 4.4.0-49-generic #70-Ubuntu SMP Fri Nov 11 16:40:34 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux'

but I've noted some crashs with this info:

Nov 27 05:35:35 ubuntu-Inspiron-5447 kernel: [ 303.860595] BUG: unable to handle kernel NULL pointer dereference at 0000000000000248
Nov 27 05:35:35 ubuntu-Inspiron-5447 kernel: [ 303.860634] IP: [<ffffffffc0130f82>] amdgpu_vm_grab_id+0x122/0x310 [amdgpu]
Nov 27 05:35:35 ubuntu-Inspiron-5447 kernel: [ 303.860688] PGD 0
Nov 27 05:35:35 ubuntu-Inspiron-5447 kernel: [ 303.860698] Oops: 0000 [#1] SMP
Nov 27 05:35:35 ubuntu-Inspiron-5447 kernel: [ 303.860714] Modules linked in: rfcomm vmw_vsock_vmci_transport vsock vmw_vmci bnep drbg ansi_cprng ctr ccm rtsx_usb_ms memstick rtsx_usb_sdmmc rtsx_usb zram binfmt_misc nls_iso8859_1 joydev hid_generic hid_multitouch hid_rmi dell_wmi sparse_keymap dell_laptop dcdbas dell_smm_hwmon intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel aes_x86_64 uvcvideo lrw gf128mul arc4 glue_helper ablk_helper videobuf2_vmalloc cryptd videobuf2_memops psmouse videobuf2_v4l2 dell_led radio_keene input_leds videobuf2_core serio_raw ath9k v4l2_common ath9k_common videodev ath9k_hw media snd_hda_codec_hdmi snd_hda_codec_realtek snd_usb_audio snd_hda_codec_generic ath snd_usbmidi_lib mac80211 snd_hda_intel snd_hda_codec ath3k btusb snd_hda_core btrtl btbcm snd_hwdep btintel bluetooth cfg80211 snd_seq_midi usbhid snd_seq_midi_event snd_soc_rt5640 snd_rawmidi snd_soc_rl6231 r8169 snd_soc_core mii snd_seq snd_compress ac97_bus snd_seq_device snd_pcm_dmaengine snd_pcm elan_i2c snd_timer i2c_hid hid mei_me lpc_ich mei snd shpchp soundcore dell_rbtn dw_dmac dw_dmac_core 8250_dw sdhci_acpi fjes soc_button_array i2c_designware_platform spi_pxa2xx_platform sdhci i2c_designware_core mac_hid kvm_intel kvm irqbypass lz4 lz4_compress parport_pc ppdev lp parport autofs4 btrfs xor raid6_pq amdkfd amd_iommu_v2 i915 amdgpu ttm i2c_algo_bit drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops drm ahci libahci wmi video
Nov 27 05:35:35 ubuntu-Inspiron-5447 kernel: [ 303.861362] CPU: 3 PID: 167 Comm: gfx Not tainted 4.4.0-49-generic #70-Ubuntu
Nov 27 05:35:35 ubuntu-Inspiron-5447 kernel: [ 303.861390] Hardware name: Dell Inc. Inspiron 5447/0K5C1C, BIOS A05 08/12/2014
Nov 27 05:35:35 ubuntu-Inspiron-5447 kernel: [ 303.861417] task: ffff880449773700 ti: ffff880036b14000 task.ti: ffff880036b14000
Nov 27 05:35:35 ubuntu-Inspiron-5447 kernel: [ 303.861445] RIP: 0010:[<ffffffffc0130f82>] [<ffffffffc0130f82>] amdgpu_vm_grab_id+0x122/0x310 [amdgpu]
Nov 27 05:35:35 ubuntu-Inspiron-5447 kernel: [ 303.861496] RSP: 0018:ffff880036b17ce0 EFLAGS: 00010246
Nov 27 05:35:35 ubuntu-Inspiron-5447 kernel: [ 303.861517] RAX: 0000000000000000 RBX: ffff880448a20000 RCX: ffff8803fa8e6c00
Nov 27 05:35:35 ubuntu-Inspiron-5447 kernel: [ 303.861543] RDX: 000003e8000003e8 RSI: ffff880448a22dc0 RDI: ffff88003653be40
Nov 27 05:35:35 ubuntu-Inspiron-5447 kernel: [ 303.861569] RBP: ffff880036b17db0 R08: ffff8803fa8e6c00 R09: 0000000000000000
Nov 27 05:35:35 ubuntu-Inspiron-5447 kernel: [ 3...

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