Ubuntu
xserver-xorg-input-synaptics package

touchpad does not work after suspend

Bug #976198 reported by Daniel Nyström on 2012-04-07

This bug report is a duplicate of: Bug #968845: bcm5974 touchpad doesn't work after S3 on MacBookAir. Edit Remove

This bug affects 9 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Undecided	Unassigned
	xserver-xorg-input-synaptics (Ubuntu)	Confirmed	High	Canonical X.org

Bug Description

When returning after suspend (closing the lid and returning a few hours later on my MacBook Air) the touchpad does not work. It seems like the touchpad driver thinks there's one finger constantly on the touchpad since sliding with a finger on it makes it want to scroll (I've enabled two finger scroll in settings).

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: synaptic (not installed)
ProcVersionSignature: Ubuntu 3.2.0-22.35-generic 3.2.14
Uname: Linux 3.2.0-22-generic x86_64
ApportVersion: 2.0-0ubuntu4
Architecture: amd64
Date: Sat Apr 7 22:23:14 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120327.1)
SourcePackage: synaptic
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

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Daniel Nyström (speakman) wrote on 2012-04-07:

ProcEnviron.txt Edit (297 bytes, text/plain; charset="utf-8")

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Launchpad Janitor (janitor) wrote on 2012-04-08:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in synaptic (Ubuntu):
status:	New → Confirmed

Revision history for this message

Iain Lane (laney) wrote on 2012-04-08:

I get this on every third resume from suspend or so. I'll get debugging output next time.

affects:

synaptic (Ubuntu) → xserver-xorg-input-synaptics (Ubuntu)

Revision history for this message

Iain Lane (laney) wrote on 2012-04-08:

Sorry, I failed. I tried evtest using

/dev/input/event5: Apple Inc. Apple Internal Keyboard / Trackpad

which seems like the only plausible option to me.

I need someone to tell me how to debug this. The laptop is a Macbook Pro 7.1.

tags:

added: apport-collected

Revision history for this message

Iain Lane (laney) wrote on 2012-04-08: apport information

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0-0ubuntu4
Architecture: amd64
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=1c5b3f2c-2c89-4fa1-9ed8-0e238de8fe47
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100729)
MachineType: Apple Inc. MacBookPro7,1
NonfreeKernelModules: nvidia wl
Package: xserver-xorg-input-synaptics
PackageArchitecture: amd64
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-21-generic root=UUID=2228fdfe-3834-40b2-b7b4-efea7463e3c1 ro quiet splash reboot=pci vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-21.34-generic 3.2.13
Tags: precise
Uname: Linux 3.2.0-21-generic x86_64
UpgradeStatus: Upgraded to precise on 2012-01-13 (85 days ago)
UserGroups:

dmi.bios.date: 03/25/10
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP71.88Z.0039.B05.1003251322
dmi.board.name: Mac-F222BEC8
dmi.board.vendor: Apple Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-F222BEC8
dmi.modalias: dmi:bvnAppleInc.:bvrMBP71.88Z.0039.B05.1003251322:bd03/25/10:svnAppleInc.:pnMacBookPro7,1:pvr1.0:rvnAppleInc.:rnMac-F222BEC8:rvr:cvnAppleInc.:ct10:cvrMac-F222BEC8:
dmi.product.name: MacBookPro7,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.

Revision history for this message

Iain Lane (laney) wrote on 2012-04-08: AcpiTables.txt

AcpiTables.txt Edit (135.5 KiB, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: AlsaDevices.txt

AlsaDevices.txt Edit (761 bytes, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: AplayDevices.txt

AplayDevices.txt Edit (583 bytes, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: ArecordDevices.txt

ArecordDevices.txt Edit (158 bytes, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: AudioDevicesInUse.txt

#10

AudioDevicesInUse.txt Edit (134 bytes, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: BootDmesg.txt

#11

BootDmesg.txt Edit (59.8 KiB, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: Card0.Amixer.info.txt

#12

Card0.Amixer.info.txt Edit (208 bytes, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: Card0.Amixer.values.txt

#13

Card0.Amixer.values.txt Edit (2.4 KiB, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: Card0.Codecs.codec.0.txt

#14

Card0.Codecs.codec.0.txt Edit (8.8 KiB, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: Card0.Codecs.codec.3.txt

#15

Card0.Codecs.codec.3.txt Edit (1.2 KiB, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: Card0.Codecs.codec.4.txt

#16

Card0.Codecs.codec.4.txt Edit (1.2 KiB, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: Card0.Codecs.codec.5.txt

#17

Card0.Codecs.codec.5.txt Edit (1.2 KiB, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: CurrentDmesg.txt

#18

CurrentDmesg.txt Edit (246.6 KiB, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: Dependencies.txt

#19

Dependencies.txt Edit (2.0 KiB, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: IwConfig.txt

#20

IwConfig.txt Edit (629 bytes, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: Lspci.txt

#21

Lspci.txt Edit (27.9 KiB, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: Lsusb.txt

#22

Lsusb.txt Edit (674 bytes, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: PciMultimedia.txt

#23

PciMultimedia.txt Edit (941 bytes, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: ProcCpuinfo.txt

#24

ProcCpuinfo.txt Edit (1.5 KiB, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: ProcEnviron.txt

#25

ProcEnviron.txt Edit (149 bytes, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: ProcInterrupts.txt

#26

ProcInterrupts.txt Edit (1.6 KiB, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: ProcModules.txt

#27

ProcModules.txt Edit (5.3 KiB, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: PulseList.txt

#28

apport information

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Iain Lane (laney) wrote on 2012-04-08: RelatedPackageVersions.txt

#29

RelatedPackageVersions.txt Edit (138 bytes, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: RfKill.txt

#30

RfKill.txt Edit (117 bytes, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: UdevDb.txt

#31

UdevDb.txt Edit (133.5 KiB, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: UdevLog.txt

#32

UdevLog.txt Edit (295.4 KiB, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: WifiSyslog.txt

#33

WifiSyslog.txt Edit (224.7 KiB, text/plain)

apport information

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Brad Figg (brad-figg) wrote on 2012-04-08: Missing required logs.

#34

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 976198

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

Iain Lane (laney) wrote on 2012-04-08: apport information

#35

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: laney 5082 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=1c5b3f2c-2c89-4fa1-9ed8-0e238de8fe47
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100729)
MachineType: Apple Inc. MacBookPro7,1
NonfreeKernelModules: nvidia wl
Package: linux 3.2.0.22.24
PackageArchitecture: amd64
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-21-generic root=UUID=2228fdfe-3834-40b2-b7b4-efea7463e3c1 ro quiet splash reboot=pci vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-21.34-generic 3.2.13
Tags: precise
Uname: Linux 3.2.0-21-generic x86_64
UpgradeStatus: Upgraded to precise on 2012-01-13 (85 days ago)
UserGroups: adm admin cdrom dialout libvirtd lpadmin plugdev sambashare sbuild
dmi.bios.date: 03/25/10
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP71.88Z.0039.B05.1003251322
dmi.board.name: Mac-F222BEC8
dmi.board.vendor: Apple Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-F222BEC8
dmi.modalias: dmi:bvnAppleInc.:bvrMBP71.88Z.0039.B05.1003251322:bd03/25/10:svnAppleInc.:pnMacBookPro7,1:pvr1.0:rvnAppleInc.:rnMac-F222BEC8:rvr:cvnAppleInc.:ct10:cvrMac-F222BEC8:
dmi.product.name: MacBookPro7,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.

Revision history for this message

Iain Lane (laney) wrote on 2012-04-08: AcpiTables.txt

#36

apport information

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Iain Lane (laney) wrote on 2012-04-08: AlsaDevices.txt

#37

apport information

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Iain Lane (laney) wrote on 2012-04-08: AplayDevices.txt

#38

apport information

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Iain Lane (laney) wrote on 2012-04-08: ArecordDevices.txt

#39

apport information

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Iain Lane (laney) wrote on 2012-04-08: BootDmesg.txt

#40

apport information

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Iain Lane (laney) wrote on 2012-04-08: Card0.Amixer.info.txt

#41

apport information

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Iain Lane (laney) wrote on 2012-04-08: Card0.Amixer.values.txt

#42

apport information

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Iain Lane (laney) wrote on 2012-04-08: Card0.Codecs.codec.0.txt

#43

apport information

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Iain Lane (laney) wrote on 2012-04-08: Card0.Codecs.codec.3.txt

#44

apport information

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Iain Lane (laney) wrote on 2012-04-08: Card0.Codecs.codec.4.txt

#45

apport information

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Iain Lane (laney) wrote on 2012-04-08: Card0.Codecs.codec.5.txt

#46

apport information

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Iain Lane (laney) wrote on 2012-04-08: CurrentDmesg.txt

#47

apport information

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Iain Lane (laney) wrote on 2012-04-08: Dependencies.txt

#48

Dependencies.txt Edit (2.0 KiB, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: IwConfig.txt

#49

apport information

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Iain Lane (laney) wrote on 2012-04-08: Lspci.txt

#50

apport information

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Iain Lane (laney) wrote on 2012-04-08: Lsusb.txt

#51

apport information

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Iain Lane (laney) wrote on 2012-04-08: PciMultimedia.txt

#52

apport information

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Iain Lane (laney) wrote on 2012-04-08: ProcCpuinfo.txt

#53

apport information

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Iain Lane (laney) wrote on 2012-04-08: ProcEnviron.txt

#54

apport information

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Iain Lane (laney) wrote on 2012-04-08: ProcInterrupts.txt

#55

apport information

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Iain Lane (laney) wrote on 2012-04-08: ProcModules.txt

#56

apport information

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Iain Lane (laney) wrote on 2012-04-08: PulseList.txt

#57

apport information

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Iain Lane (laney) wrote on 2012-04-08: RelatedPackageVersions.txt

#58

RelatedPackageVersions.txt Edit (138 bytes, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: RfKill.txt

#59

apport information

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Iain Lane (laney) wrote on 2012-04-08: UdevDb.txt

#60

UdevDb.txt Edit (133.5 KiB, text/plain)

apport information

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Iain Lane (laney) wrote on 2012-04-08: UdevLog.txt

#61

apport information

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Iain Lane (laney) wrote on 2012-04-08: WifiSyslog.txt

#62

apport information

Iain Lane (laney) on 2012-04-08

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Julian Edwards (julian-edwards) wrote on 2012-04-09:

#63

Happens on my Thinkpad T410 as well.

Rick Spencer (rick-rickspencer3) on 2012-04-09

Changed in xserver-xorg-input-synaptics (Ubuntu):
assignee:	nobody → Canonical Desktop Team (canonical-desktop-team)
importance:	Undecided → High

Martin Pitt (pitti) on 2012-04-09

Changed in xserver-xorg-input-synaptics (Ubuntu):
assignee:	Canonical Desktop Team (canonical-desktop-team) → Canonical X.org (canonical-x)

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Ubuntuxserver-xorg-input-synaptics package

touchpad does not work after suspend

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xserver-xorg-input-synaptics package