Activity log for bug #970438

Date Who What changed Old value New value Message
2012-03-31 22:35:54 Ohad bug added bug
2012-04-01 00:15:04 Ubuntu Foundations Team Bug Bot tags bot-comment
2012-04-02 16:27:40 papukaija tags bot-comment bot-comment precise
2012-04-02 16:29:42 papukaija affects ubuntu xserver-xorg-input-synaptics (Ubuntu)
2012-04-02 16:30:14 papukaija summary Mouse pointed stops responding Mouse pointer stops responding
2012-04-02 16:30:52 papukaija xserver-xorg-input-synaptics (Ubuntu): status New Incomplete
2012-04-02 16:42:52 Ohad tags bot-comment precise apport-collected bot-comment precise ubuntu
2012-04-02 16:42:53 Ohad description Hey everybody I have an acer laptop model acer 3810t The problem I'm experiencing has been present since ubuntu 11.04 up to 12.04 beta2 the thing is that sometimes - out of nowhere (completely random. seems not related to anything) the trackpad stops responding and requires a reboot sometimes it stops responding a minute after I login and sometimes days can pass without me experiencing the problem. I have no idea what causes it. I haven't seen other similar bug reports. I believe that it is an ubuntu issue since I'm also an arch linux user. the problem didn't appear on arch. thanks! I'll happily send further info. Hey everybody I have an acer laptop model acer 3810t The problem I'm experiencing has been present since ubuntu 11.04 up to 12.04 beta2 the thing is that sometimes - out of nowhere (completely random. seems not related to anything) the trackpad stops responding and requires a reboot sometimes it stops responding a minute after I login and sometimes days can pass without me experiencing the problem. I have no idea what causes it. I haven't seen other similar bug reports. I believe that it is an ubuntu issue since I'm also an arch linux user. the problem didn't appear on arch. thanks! I'll happily send further info. --- ApportVersion: 2.0-0ubuntu2 Architecture: amd64 DistUpgraded: Fresh install DistroCodename: precise DistroRelease: Ubuntu 12.04 DistroVariant: ubuntu InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328) MachineType: Acer Aspire 3810T Package: xserver-xorg-input-synaptics 1.5.99.902-0ubuntu1 PackageArchitecture: amd64 ProcEnviron: TERM=xterm LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-21-generic root=UUID=2307a1b1-f278-42dd-95e9-713e04fe52f2 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-21.34-generic 3.2.13 Tags: precise ubuntu Uname: Linux 3.2.0-21-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 03/26/2010 dmi.bios.vendor: Acer dmi.bios.version: V1.27 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Aspire 3810T dmi.board.vendor: Acer dmi.board.version: PSMBOU-1234567 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: None dmi.modalias: dmi:bvnAcer:bvrV1.27:bd03/26/2010:svnAcer:pnAspire3810T:pvrV1.27:rvnAcer:rnAspire3810T:rvrPSMBOU-1234567:cvnAcer:ct10:cvrNone: dmi.product.name: Aspire 3810T dmi.product.version: V1.27 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.7.2-0ubuntu4 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.32-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu8 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2
2012-04-02 16:42:55 Ohad attachment added BootDmesg.txt https://bugs.launchpad.net/bugs/970438/+attachment/2990058/+files/BootDmesg.txt
2012-04-02 16:42:57 Ohad attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/970438/+attachment/2990059/+files/CurrentDmesg.txt
2012-04-02 16:42:58 Ohad attachment added Dependencies.txt https://bugs.launchpad.net/bugs/970438/+attachment/2990060/+files/Dependencies.txt
2012-04-02 16:43:03 Ohad attachment added DpkgLog.txt https://bugs.launchpad.net/bugs/970438/+attachment/2990061/+files/DpkgLog.txt
2012-04-02 16:43:05 Ohad attachment added Lspci.txt https://bugs.launchpad.net/bugs/970438/+attachment/2990062/+files/Lspci.txt
2012-04-02 16:43:06 Ohad attachment added Lsusb.txt https://bugs.launchpad.net/bugs/970438/+attachment/2990063/+files/Lsusb.txt
2012-04-02 16:43:08 Ohad attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/970438/+attachment/2990064/+files/ProcCpuinfo.txt
2012-04-02 16:43:10 Ohad attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/970438/+attachment/2990065/+files/ProcInterrupts.txt
2012-04-02 16:43:12 Ohad attachment added ProcModules.txt https://bugs.launchpad.net/bugs/970438/+attachment/2990066/+files/ProcModules.txt
2012-04-02 16:43:13 Ohad attachment added UdevDb.txt https://bugs.launchpad.net/bugs/970438/+attachment/2990067/+files/UdevDb.txt
2012-04-02 16:43:17 Ohad attachment added UdevLog.txt https://bugs.launchpad.net/bugs/970438/+attachment/2990069/+files/UdevLog.txt
2012-04-02 16:43:18 Ohad attachment added peripherals.txt https://bugs.launchpad.net/bugs/970438/+attachment/2990071/+files/peripherals.txt
2012-04-02 16:43:19 Ohad attachment added xinput.txt https://bugs.launchpad.net/bugs/970438/+attachment/2990072/+files/xinput.txt
2012-04-05 02:29:00 Bryce Harrington xserver-xorg-input-synaptics (Ubuntu): status Incomplete Triaged
2012-04-05 02:29:02 Bryce Harrington xserver-xorg-input-synaptics (Ubuntu): importance Undecided High
2012-04-05 02:30:21 Bryce Harrington summary Mouse pointer stops responding Mouse pointer stops responding without known trigger
2012-04-09 19:18:18 Bob Bib bug added subscriber Bob Bib
2012-04-30 15:18:35 Bob Bib description Hey everybody I have an acer laptop model acer 3810t The problem I'm experiencing has been present since ubuntu 11.04 up to 12.04 beta2 the thing is that sometimes - out of nowhere (completely random. seems not related to anything) the trackpad stops responding and requires a reboot sometimes it stops responding a minute after I login and sometimes days can pass without me experiencing the problem. I have no idea what causes it. I haven't seen other similar bug reports. I believe that it is an ubuntu issue since I'm also an arch linux user. the problem didn't appear on arch. thanks! I'll happily send further info. --- ApportVersion: 2.0-0ubuntu2 Architecture: amd64 DistUpgraded: Fresh install DistroCodename: precise DistroRelease: Ubuntu 12.04 DistroVariant: ubuntu InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328) MachineType: Acer Aspire 3810T Package: xserver-xorg-input-synaptics 1.5.99.902-0ubuntu1 PackageArchitecture: amd64 ProcEnviron: TERM=xterm LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-21-generic root=UUID=2307a1b1-f278-42dd-95e9-713e04fe52f2 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-21.34-generic 3.2.13 Tags: precise ubuntu Uname: Linux 3.2.0-21-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 03/26/2010 dmi.bios.vendor: Acer dmi.bios.version: V1.27 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Aspire 3810T dmi.board.vendor: Acer dmi.board.version: PSMBOU-1234567 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: None dmi.modalias: dmi:bvnAcer:bvrV1.27:bd03/26/2010:svnAcer:pnAspire3810T:pvrV1.27:rvnAcer:rnAspire3810T:rvrPSMBOU-1234567:cvnAcer:ct10:cvrNone: dmi.product.name: Aspire 3810T dmi.product.version: V1.27 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.7.2-0ubuntu4 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.32-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu8 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2 Hey everybody I have an acer laptop model acer as3810t The problem I'm experiencing has been present since ubuntu 11.04 up to 12.04 beta2 the thing is that sometimes - out of nowhere (completely random. seems not related to anything) the trackpad stops responding and requires a reboot sometimes it stops responding a minute after I login and sometimes days can pass without me experiencing the problem. I have no idea what causes it. I haven't seen other similar bug reports. I believe that it is an ubuntu issue since I'm also an arch linux user. the problem didn't appear on arch. thanks! I'll happily send further info. --- WORKAROUND: 1) switch to the console session (e.g., press <Ctrl>+<Alt>+<F1> and input your login & password as prompted); 2) reload the PS/2 kernel module: sudo modprobe -r psmouse && sudo modprobe psmouse 3) try to exit the console session and switch to the graphic terminal (e.g., press <Alt>+<F7> or <Alt>+<F8> if VT7 is black). --- ApportVersion: 2.0-0ubuntu2 Architecture: amd64 DistUpgraded: Fresh install DistroCodename: precise DistroRelease: Ubuntu 12.04 DistroVariant: ubuntu InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328) MachineType: Acer Aspire 3810T Package: xserver-xorg-input-synaptics 1.5.99.902-0ubuntu1 PackageArchitecture: amd64 ProcEnviron:  TERM=xterm  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-21-generic root=UUID=2307a1b1-f278-42dd-95e9-713e04fe52f2 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.2.0-21.34-generic 3.2.13 Tags: precise ubuntu Uname: Linux 3.2.0-21-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 03/26/2010 dmi.bios.vendor: Acer dmi.bios.version: V1.27 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Aspire 3810T dmi.board.vendor: Acer dmi.board.version: PSMBOU-1234567 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: None dmi.modalias: dmi:bvnAcer:bvrV1.27:bd03/26/2010:svnAcer:pnAspire3810T:pvrV1.27:rvnAcer:rnAspire3810T:rvrPSMBOU-1234567:cvnAcer:ct10:cvrNone: dmi.product.name: Aspire 3810T dmi.product.version: V1.27 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.7.2-0ubuntu4 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.32-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu8 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2
2012-06-02 19:30:23 Bob Bib xserver-xorg-input-synaptics (Ubuntu): status Triaged Fix Released
2012-09-22 15:16:13 spoutnik bug added subscriber spoutnik