Elantech Touchpad has severe delay and sensitivity is inconsistent

Bug #931818 reported by Guy Taylor
32
This bug affects 7 people
Affects Status Importance Assigned to Milestone
xserver-xorg-input-synaptics (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Elantech Touchpad become unusable in precise. There is a severe delay from touch-to-pointer and the sensitivity is far from consistent with previous versions of Ubuntu.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xorg 1:7.6+10ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-15.24-generic-pae 3.2.5
Uname: Linux 3.2.0-15-generic-pae i686
.tmp.unity.support.test.0:

ApportVersion: 1.91-0ubuntu1
Architecture: i386
CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,snap,regex,move,mousepoll,vpswitch,wall,grid,gnomecompat,place,imgpng,session,resize,animation,fade,scale,expo,workarounds,ezoom,unityshell]
CompositorRunning: compiz
Date: Tue Feb 14 00:34:00 2012
DistUpgraded: Log time: 2012-02-13 22:58:45.341436
DistroCodename: precise
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes, whatever it takes to get this fixed in Ubuntu
GraphicsCard:
 Intel Corporation Mobile 945GME Express Integrated Graphics Controller [8086:27ae] (rev 03) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:830f]
   Subsystem: ASUSTeK Computer Inc. Device [1043:830f]
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha i386 (20120201.1)
MachineType: ASUSTeK Computer INC. 1000
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-15-generic-pae root=UUID=8c63ff47-6b54-4313-8ac8-39c5b4ea9918 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to precise on 2012-02-13 (0 days ago)
dmi.bios.date: 06/11/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1003
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1000
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1003:bd06/11/2009:svnASUSTeKComputerINC.:pn1000:pvrx.x:rvnASUSTeKComputerINC.:rn1000:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
dmi.product.name: 1000
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.
version.compiz: compiz 1:0.9.7.0~bzr2995-0ubuntu1
version.libdrm2: libdrm2 2.4.30-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0~rc2-0ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0~rc2-0ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.99.901+git20120126-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

Revision history for this message
Guy Taylor (thebiggerguy) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: New → Confirmed
Revision history for this message
greg (grigorig) wrote :

On my system with Elantech touchpad, there sometimes is trouble with detecting motion events. For example, if I scroll through a menu with the pointer, the menu items are not hilighted as they should be, and the overlay scrollbar does not work correctly.

Curiously, attaching a USB mouse fixes this somewhat (that is, it works correctly with the touchpad, as soon as a mouse is plugged in!), and so does forcing the "psmouse" driver to the "imps" protocol, so that the touchpad isn't handled by synaptics anymore.

Revision history for this message
greg (grigorig) wrote :

Never mind, that was due to https://bugs.launchpad.net/gtk/+bug/949414, which is partially fixed.

Revision history for this message
Bryce Harrington (bryce) wrote :

Guy,

-synaptics received a lot of development work this cycle, including after you filed this bug report; can you re-test to see if current precise has these same performance issues?

summary: - Elantech Touchpad become unusable in precise
+ Elantech Touchpad has severe delay and sensitivity is inconsistent
Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Guy Taylor (thebiggerguy) wrote :

The touchpad has vastly improved, slightly different but well within expectable limits.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Incomplete → Fix Released
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