Activity log for bug #931488

Date Who What changed Old value New value Message
2012-02-13 15:08:23 kriomant bug added bug
2012-02-13 16:18:08 Ubuntu Foundations Team Bug Bot tags bot-comment
2012-02-13 18:48:43 Robert Roth affects ubuntu gnome-control-center (Ubuntu)
2012-02-13 18:51:30 Robert Roth gnome-control-center (Ubuntu): importance Undecided Low
2012-02-20 22:14:26 Sebastien Bacher affects gnome-control-center (Ubuntu) xorg (Ubuntu)
2012-03-22 07:59:05 penalvch affects xorg (Ubuntu) xserver-xorg-input-synaptics (Ubuntu)
2012-03-22 07:59:05 penalvch xserver-xorg-input-synaptics (Ubuntu): status New Incomplete
2012-03-28 14:49:36 Andrew Gunnerson bug added subscriber Xiao-Long Chen
2012-04-09 15:33:41 kriomant tags bot-comment apport-collected bot-comment oneiric running-unity ubuntu
2012-04-09 15:33:42 kriomant description When I first installed Oneiric, both touchpad and trackpoint worked fine (almost): both pointing devices were listed in "Pointing devices" application, settings like scrolling emulation for trackpoint and two-finger scrolling for touchpad worked too. The only problem was "lost synchronization" message in log which were accompanied by temporary (1-3 secs) freeze of pointer from time to time (approximately one time per 10 minutes). Both pointing devices successfully survived suspend-to-ram. Recent update has changed all. Here is excerpt from package list change of etckeeper: date: Fri Jan 20 00:33:16 2012 +0700 Package changes: -libgudev-1.0-0 1:173-0ubuntu4 +libgudev-1.0-0 1:173-0ubuntu4.1 -libudev0 173-0ubuntu4 +libudev0 173-0ubuntu4.1 -udev 173-0ubuntu4 +udev 173-0ubuntu4.1 -x11-common 1:7.6+7ubuntu7 +x11-common 1:7.6+7ubuntu7.1 -xorg 1:7.6+7ubuntu7 +xorg 1:7.6+7ubuntu7.1 -xserver-xorg 1:7.6+7ubuntu7 +xserver-xorg 1:7.6+7ubuntu7.1 -xserver-xorg-input-all 1:7.6+7ubuntu7 +xserver-xorg-input-all 1:7.6+7ubuntu7.1 -xserver-xorg-video-all 1:7.6+7ubuntu7 +xserver-xorg-video-all 1:7.6+7ubuntu7.1 # Now both trackpoint and touchpad doesn't work right after boot in half of cases. # Even if they work after boot, they often stop working after approximately an hour of uptime. # Even if they work after an hour of uptime, they loose scrolling function and start detecting as mouse, not touchpad/trackpoint. # Additionally instead of random freezes trackpoint now goes crazy and starts jumping on screen and clicking everywhere for two seconds. # Both trackpoint and touchpad don't survive suspend-to-ram. # Sometimes when trackpoint works after boot it behaves very strange: pushing stick to the left causes pointer to move to the left but then immediately move back half of runned way. Pointing devices are almost completely unusable now! What I've tried: # Load older kernel - doesn't work. # sudo modprobe -r psmouse && sudo modprobe psmouse - doesn't work # Turn off "disable touchpad on typing" - doesn't work Excerpt from /var/log/kern.log: Feb 7 12:01:39 kriomant-laptop kernel: [ 25.392134] Synaptics Touchpad, model: 1, fw: 7.2, id: 0x1c0b1, caps: 0xd047b3/0xb40000/0xa0000 Feb 7 12:01:39 kriomant-laptop kernel: [ 25.392141] serio: Synaptics pass-through port at isa0060/serio1/input0 Feb 7 12:01:39 kriomant-laptop kernel: [ 25.438392] input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input6 Feb 7 12:01:39 kriomant-laptop kernel: [ 25.476716] rts_pstor: device scan complete Feb 7 12:01:39 kriomant-laptop kernel: [ 28.242126] trackpoint.c: failed to get extended button data Feb 7 12:01:39 kriomant-laptop kernel: [ 30.294340] IBM TrackPoint firmware: 0x0e, buttons: 0/0 Feb 7 12:01:39 kriomant-laptop kernel: [ 30.468148] input: TPPS/2 IBM TrackPoint as /devices/platform/i8042/serio1/serio2/input/input14 Feb 7 21:44:55 kriomant-laptop kernel: [34980.112787] psmouse.c: TouchPad at isa0060/serio1/input0 lost sync at byte 4 Feb 7 21:44:55 kriomant-laptop kernel: [34980.115095] psmouse.c: TouchPad at isa0060/serio1/input0 lost sync at byte 1 Feb 7 21:44:55 kriomant-laptop kernel: [34980.125416] psmouse.c: TouchPad at isa0060/serio1/input0 - driver resynched. Feb 7 21:45:43 kriomant-laptop kernel: [35028.137276] psmouse.c: TouchPad at isa0060/serio1/input0 lost sync at byte 1 Feb 7 21:45:43 kriomant-laptop kernel: [35028.138511] psmouse.c: TouchPad at isa0060/serio1/input0 lost sync at byte 1 Feb 7 21:45:43 kriomant-laptop kernel: [35028.139499] psmouse.c: TouchPad at isa0060/serio1/input0 lost sync at byte 1 Feb 7 21:45:43 kriomant-laptop kernel: [35028.140464] psmouse.c: TouchPad at isa0060/serio1/input0 lost sync at byte 1 Feb 7 21:45:43 kriomant-laptop kernel: [35028.141833] psmouse.c: TouchPad at isa0060/serio1/input0 lost sync at byte 1 Feb 7 21:45:43 kriomant-laptop kernel: [35028.141839] psmouse.c: issuing reconnect request Feb 7 21:45:44 kriomant-laptop kernel: [35028.598891] Unable to query Synaptics hardware. Feb 7 21:45:44 kriomant-laptop kernel: [35028.607343] psmouse.c: Failed to deactivate mouse on isa0060/serio1 Feb 7 21:45:44 kriomant-laptop kernel: [35028.749811] psmouse.c: Failed to enable mouse on isa0060/serio1 Feb 7 21:45:45 kriomant-laptop kernel: [35029.740481] psmouse.c: bad data from KBC - timeout Feb 7 21:45:45 kriomant-laptop kernel: [35029.834608] input: PS/2 Generic Mouse as /devices/platform/i8042/serio1/input/input15 I'm ready to provide any additional information. When I first installed Oneiric, both touchpad and trackpoint worked fine (almost): both pointing devices were listed in "Pointing devices" application, settings like scrolling emulation for trackpoint and two-finger scrolling for touchpad worked too. The only problem was "lost synchronization" message in log which were accompanied by temporary (1-3 secs) freeze of pointer from time to time (approximately one time per 10 minutes). Both pointing devices successfully survived suspend-to-ram. Recent update has changed all. Here is excerpt from package list change of etckeeper: date: Fri Jan 20 00:33:16 2012 +0700 Package changes: -libgudev-1.0-0 1:173-0ubuntu4 +libgudev-1.0-0 1:173-0ubuntu4.1 -libudev0 173-0ubuntu4 +libudev0 173-0ubuntu4.1 -udev 173-0ubuntu4 +udev 173-0ubuntu4.1 -x11-common 1:7.6+7ubuntu7 +x11-common 1:7.6+7ubuntu7.1 -xorg 1:7.6+7ubuntu7 +xorg 1:7.6+7ubuntu7.1 -xserver-xorg 1:7.6+7ubuntu7 +xserver-xorg 1:7.6+7ubuntu7.1 -xserver-xorg-input-all 1:7.6+7ubuntu7 +xserver-xorg-input-all 1:7.6+7ubuntu7.1 -xserver-xorg-video-all 1:7.6+7ubuntu7 +xserver-xorg-video-all 1:7.6+7ubuntu7.1 # Now both trackpoint and touchpad doesn't work right after boot in half of cases. # Even if they work after boot, they often stop working after approximately an hour of uptime. # Even if they work after an hour of uptime, they loose scrolling function and start detecting as mouse, not touchpad/trackpoint. # Additionally instead of random freezes trackpoint now goes crazy and starts jumping on screen and clicking everywhere for two seconds. # Both trackpoint and touchpad don't survive suspend-to-ram. # Sometimes when trackpoint works after boot it behaves very strange: pushing stick to the left causes pointer to move to the left but then immediately move back half of runned way. Pointing devices are almost completely unusable now! What I've tried: # Load older kernel - doesn't work. # sudo modprobe -r psmouse && sudo modprobe psmouse - doesn't work # Turn off "disable touchpad on typing" - doesn't work Excerpt from /var/log/kern.log: Feb 7 12:01:39 kriomant-laptop kernel: [ 25.392134] Synaptics Touchpad, model: 1, fw: 7.2, id: 0x1c0b1, caps: 0xd047b3/0xb40000/0xa0000 Feb 7 12:01:39 kriomant-laptop kernel: [ 25.392141] serio: Synaptics pass-through port at isa0060/serio1/input0 Feb 7 12:01:39 kriomant-laptop kernel: [ 25.438392] input: SynPS/2 Synaptics TouchPad as /devices/platform/i8042/serio1/input/input6 Feb 7 12:01:39 kriomant-laptop kernel: [ 25.476716] rts_pstor: device scan complete Feb 7 12:01:39 kriomant-laptop kernel: [ 28.242126] trackpoint.c: failed to get extended button data Feb 7 12:01:39 kriomant-laptop kernel: [ 30.294340] IBM TrackPoint firmware: 0x0e, buttons: 0/0 Feb 7 12:01:39 kriomant-laptop kernel: [ 30.468148] input: TPPS/2 IBM TrackPoint as /devices/platform/i8042/serio1/serio2/input/input14 Feb 7 21:44:55 kriomant-laptop kernel: [34980.112787] psmouse.c: TouchPad at isa0060/serio1/input0 lost sync at byte 4 Feb 7 21:44:55 kriomant-laptop kernel: [34980.115095] psmouse.c: TouchPad at isa0060/serio1/input0 lost sync at byte 1 Feb 7 21:44:55 kriomant-laptop kernel: [34980.125416] psmouse.c: TouchPad at isa0060/serio1/input0 - driver resynched. Feb 7 21:45:43 kriomant-laptop kernel: [35028.137276] psmouse.c: TouchPad at isa0060/serio1/input0 lost sync at byte 1 Feb 7 21:45:43 kriomant-laptop kernel: [35028.138511] psmouse.c: TouchPad at isa0060/serio1/input0 lost sync at byte 1 Feb 7 21:45:43 kriomant-laptop kernel: [35028.139499] psmouse.c: TouchPad at isa0060/serio1/input0 lost sync at byte 1 Feb 7 21:45:43 kriomant-laptop kernel: [35028.140464] psmouse.c: TouchPad at isa0060/serio1/input0 lost sync at byte 1 Feb 7 21:45:43 kriomant-laptop kernel: [35028.141833] psmouse.c: TouchPad at isa0060/serio1/input0 lost sync at byte 1 Feb 7 21:45:43 kriomant-laptop kernel: [35028.141839] psmouse.c: issuing reconnect request Feb 7 21:45:44 kriomant-laptop kernel: [35028.598891] Unable to query Synaptics hardware. Feb 7 21:45:44 kriomant-laptop kernel: [35028.607343] psmouse.c: Failed to deactivate mouse on isa0060/serio1 Feb 7 21:45:44 kriomant-laptop kernel: [35028.749811] psmouse.c: Failed to enable mouse on isa0060/serio1 Feb 7 21:45:45 kriomant-laptop kernel: [35029.740481] psmouse.c: bad data from KBC - timeout Feb 7 21:45:45 kriomant-laptop kernel: [35029.834608] input: PS/2 Generic Mouse as /devices/platform/i8042/serio1/input/input15 I'm ready to provide any additional information. --- ApportVersion: 1.23-0ubuntu4 Architecture: amd64 DistUpgraded: Log time: 2011-12-24 23:29:23.088467 DistroCodename: oneiric DistroRelease: Ubuntu 11.10 DistroVariant: ubuntu DpkgLog: EcryptfsInUse: Yes InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1) MachineType: LENOVO 78593QG Package: xserver-xorg-input-synaptics 1.4.1-1ubuntu2 PackageArchitecture: amd64 ProcEnviron: LANGUAGE=ru:en PATH=(custom, user) LANG=ru_RU.UTF-8 LC_MESSAGES=ru_RU.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-17-generic root=UUID=89905958-e67f-487a-994e-f60eaeb72a67 ro quiet splash i8042.dumbkbd=1 i8042.nomux=1 vt.handoff=7 ProcVersionSignature: Ubuntu 3.0.0-17.30-generic 3.0.22 Tags: oneiric running-unity ubuntu Uname: Linux 3.0.0-17-generic x86_64 UpgradeStatus: Upgraded to oneiric on 2011-12-24 (106 days ago) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare dmi.bios.date: 02/09/2011 dmi.bios.vendor: LENOVO dmi.bios.version: 8GET28WW (1.05 ) dmi.board.name: 78593QG dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr8GET28WW(1.05):bd02/09/2011:svnLENOVO:pn78593QG:pvrThinkPadL520:rvnLENOVO:rn78593QG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 78593QG dmi.product.version: ThinkPad L520 dmi.sys.vendor: LENOVO version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu6.1 version.ia32-libs: ia32-libs 20090808ubuntu26 version.libdrm2: libdrm2 2.4.26-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3.1 version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1
2012-04-09 15:33:44 kriomant attachment added BootDmesg.txt https://bugs.launchpad.net/bugs/931488/+attachment/3034934/+files/BootDmesg.txt
2012-04-09 15:33:45 kriomant attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/931488/+attachment/3034935/+files/CurrentDmesg.txt
2012-04-09 15:33:47 kriomant attachment added Dependencies.txt https://bugs.launchpad.net/bugs/931488/+attachment/3034936/+files/Dependencies.txt
2012-04-09 15:33:49 kriomant attachment added Lspci.txt https://bugs.launchpad.net/bugs/931488/+attachment/3034958/+files/Lspci.txt
2012-04-09 15:33:51 kriomant attachment added Lsusb.txt https://bugs.launchpad.net/bugs/931488/+attachment/3034959/+files/Lsusb.txt
2012-04-09 15:33:53 kriomant attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/931488/+attachment/3034960/+files/ProcCpuinfo.txt
2012-04-09 15:33:54 kriomant attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/931488/+attachment/3034961/+files/ProcInterrupts.txt
2012-04-09 15:33:56 kriomant attachment added ProcModules.txt https://bugs.launchpad.net/bugs/931488/+attachment/3034962/+files/ProcModules.txt
2012-04-09 15:33:58 kriomant attachment added UdevDb.txt https://bugs.launchpad.net/bugs/931488/+attachment/3034963/+files/UdevDb.txt
2012-04-09 15:34:01 kriomant attachment added UdevLog.txt https://bugs.launchpad.net/bugs/931488/+attachment/3034964/+files/UdevLog.txt
2012-04-09 15:34:03 kriomant attachment added dmidecode.txt.txt https://bugs.launchpad.net/bugs/931488/+attachment/3034965/+files/dmidecode.txt.txt
2012-04-09 15:34:04 kriomant attachment added locale.txt https://bugs.launchpad.net/bugs/931488/+attachment/3034966/+files/locale.txt
2012-04-09 15:34:07 kriomant attachment added peripherals.txt https://bugs.launchpad.net/bugs/931488/+attachment/3034967/+files/peripherals.txt
2012-04-09 15:34:09 kriomant attachment added setxkbmap.txt https://bugs.launchpad.net/bugs/931488/+attachment/3034969/+files/setxkbmap.txt
2012-04-09 15:34:11 kriomant attachment added xinput.txt https://bugs.launchpad.net/bugs/931488/+attachment/3034971/+files/xinput.txt
2012-04-09 15:34:13 kriomant attachment added xkbcomp.txt https://bugs.launchpad.net/bugs/931488/+attachment/3034972/+files/xkbcomp.txt
2012-04-25 09:40:09 florian bug added subscriber florian
2012-10-04 04:17:20 Launchpad Janitor xserver-xorg-input-synaptics (Ubuntu): status Incomplete Expired