Comment 30 for bug 896922

theghost (theghost) wrote :

Ok then, let's do this again:

1. >"Could you please provide the information following https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_your_Touchpad_stops_working_after_a_while ?"

According to this instructions of the wiki I should try to reproduce this issue by pressing keys and look at evtest events, but only if my external mouse is NOT working when connected.

But my external mouse is working when the touchpad is not. So no bug filing against HAL and no looking at evtest events.

2. >"As well, could you please confirm this issue exists with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/daily/current/ . If the issue remains, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:"

It is in the latest development release (Quantal), see tags. Now the dev. release is 13.04.

3. >"Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ?"

Tested against Mainline 3.6 rc5. Had still this issue. So which information are exactly missing?

As part of the coorperation of Canonical with Lenovo as OEM, where the Thinkpad L520 was/is shipped with Ubuntu preinstalled, one could think, that there is a higher chance to get this fixed, than other issues, but it's not the case. But why should customers of preinstalled Ubuntu as part of an OEM deal care if there hardware (especially the touchpad) is working properly ?

> "If you are using a Ubuntu kernel, not a mainline kernel, it's not considered an upstream issue"

As I have written, it's not in an Ubuntu related issue, also that's not the problem. I can use your Mainline Kernel debs or I will compile the Mainline Kernel by myself.

> "It's not that I do not want to help, and simply expect to have this fixed or something, but I'm no kernel dev. I need instructions to go deeper then truss, a tail of syslog, etc."

Word