[awesome + nautilus] System is non-responsive to mouse/touchpad clicks

Bug #884255 reported by Santiago M. Mola
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
awesome (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

UPDATE: This bug is triggered by the use of the awesome window manager and nautilus. I have confirmed this in different hardware with similar set up.

Sometimes, after an undefined amount of time using my HP G62 laptop, system ignores clicks either from mouse or touchpad. Mouse/touchpad movement still works, but not clicks.

There's also another problem that appears that Thunderbird keeps opening repeatedly. I thought the "Mail" hotkey would be locked, but it's not the case, since evtest doesn't show up events for this key when it happens. I think both problems might be related.

I haven't had the chance to test yet:
- evtest: Check if the click events are generated when this happens.
- Check if the problem persists after disabling hotkeys.
---
ApportVersion: 1.23-0ubuntu3
Architecture: amd64
DistUpgraded: Fresh install
DistroCodename: oneiric
DistroRelease: Ubuntu 11.10
DistroVariant: ubuntu
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110921.2)
MachineType: Hewlett-Packard HP G62 Notebook PC
Package: xserver-xorg-input-synaptics 1.4.1-1ubuntu2
PackageArchitecture: amd64
ProcEnviron:
 PATH=(custom, no user)
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=fedf2154-36ec-408f-bb55-744752f19c8e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Tags: oneiric ubuntu
Uname: Linux 3.0.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 10/29/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.37
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 143A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 60.3F
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.37:bd10/29/2010:svnHewlett-Packard:pnHPG62NotebookPC:pvr0594110000252710001020100:rvnHewlett-Packard:rn143A:rvr60.3F:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP G62 Notebook PC
dmi.product.version: 0594110000252710001020100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu5
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1
---
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
DistUpgraded: Log time: 2011-12-23 00:42:12.322819
DistroCodename: oneiric
DistroRelease: Ubuntu 11.10
DistroVariant: ubuntu
MachineType: Packard Bell imedia S3710
NonfreeKernelModules: nvidia
Package: xserver-xorg-input-synaptics 1.4.1-1ubuntu2
PackageArchitecture: amd64
ProcEnviron:
 PATH=(custom, user)
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.0.0-16-generic root=UUID=4fe837bb-0475-4626-98a1-52d44be79567 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-16.28-generic 3.0.17
Tags: oneiric ubuntu
Uname: Linux 3.0.0-16-generic x86_64
UpgradeStatus: Upgraded to oneiric on 2011-12-23 (77 days ago)
UserGroups: adm admin audio cdrom dialout fuse lpadmin netdev plugdev sambashare vboxusers video www-data
dmi.bios.date: 05/26/2009
dmi.bios.vendor: AMI
dmi.bios.version: P01-A2
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: imedia S3710
dmi.board.vendor: Packard Bell
dmi.chassis.type: 3
dmi.chassis.vendor: Packard Bell
dmi.modalias: dmi:bvnAMI:bvrP01-A2:bd05/26/2009:svnPackardBell:pnimediaS3710:pvr:rvnPackardBell:rnimediaS3710:rvr:cvnPackardBell:ct3:cvr:
dmi.product.name: imedia S3710
dmi.sys.vendor: Packard Bell
version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu6.1
version.ia32-libs: ia32-libs 20090808ubuntu26
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please run the command 'apport-collect 884255' which will attach necessary information for debugging this as an Xorg problem. Thanks in advance.

Changed in ubuntu:
status: New → Incomplete
affects: ubuntu → xorg (Ubuntu)
bugbot (bugbot)
affects: xorg (Ubuntu) → xserver-xorg-input-synaptics (Ubuntu)
Revision history for this message
Santiago M. Mola (smola) wrote : BootDmesg.txt

apport information

tags: added: apport-collected ubuntu
description: updated
Revision history for this message
Santiago M. Mola (smola) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : Dependencies.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : DpkgLog.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : Lspci.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : Lsusb.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : ProcModules.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : UdevDb.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : UdevLog.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : dmidecode.txt.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : locale.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : peripherals.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : setxkbmap.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : xinput.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : xkbcomp.txt

apport information

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Incomplete → New
Revision history for this message
Santiago M. Mola (smola) wrote : Re: [HP G62] System is non-responsive to mouse/touchpad clicks

Note that, when this happens, I can see with 'evtest' the click events, but they'll produce no effect. Restarting the X server solves the problem.

Revision history for this message
Santiago M. Mola (smola) wrote :

I have just experienced the same issue in a completely different computer with very similar set up. After seeing these posts:
http://markmail.org/message/rm3pogzilxg7qakl
http://ubuntuforums.org/showthread.php?t=1801465&page=2

The common factor seem to be the awesome window manager used in conjunction with Gnome. Someone suggested it's related to nautilus. And it seems to be true: when this happens, killing nautilus solves the problem.

description: updated
Revision history for this message
Santiago M. Mola (smola) wrote : BootDmesg.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : Dependencies.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : DpkgLog.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : Lspci.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : Lsusb.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : ProcModules.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : UdevDb.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : UdevLog.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : dmidecode.txt.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : locale.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : peripherals.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : setxkbmap.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : xinput.txt

apport information

Revision history for this message
Santiago M. Mola (smola) wrote : xkbcomp.txt

apport information

Santiago M. Mola (smola)
affects: xserver-xorg-input-synaptics (Ubuntu) → awesome (Ubuntu)
Changed in awesome (Ubuntu):
status: New → Confirmed
summary: - [HP G62] System is non-responsive to mouse/touchpad clicks
+ [awesome + nautilus] System is non-responsive to mouse/touchpad clicks
description: updated
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