Horizontal scroll doesn't work in maverick in SynPS/2 Synaptics Touchpad

[Daniel Carrasco Guariento]

On Ubuntu Netbook (Maverick) installed on a Lenovo S10, horizontal scrolling does not work from the touchpad, even if it is enabled in the Mouse settings, under the Touchpad tab. This is a regression from previous versions, in which it worked perfectly.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: unity 0.2.46-0ubuntu5
ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
NonfreeKernelModules: wl
Architecture: i386
Date: Fri Oct 15 17:21:58 2010
InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 LANGUAGE=pt_BR:pt:en
 LANG=pt_BR.utf8
 SHELL=/bin/bash
SourcePackage: unity

---
Architecture: i386
CompizPlugins: [core,bailer,detection,composite,opengl,decor,regex,grid,resize,vpswitch,place,animation,compiztoolbox,mousepoll,workarounds,imgpng,gnomecompat,wall,unitymtgrabhandles,obs,snap,move,session,expo,ezoom,staticswitcher,fade,scale,unityshell]
CompositorRunning: compiz
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1024x576
 edid-base64: AP///////wANrwIQAAAAACwSAQOAFgx4Cs9FkFlXlSkfUFQAAAABAQEBAQEBAQEBAQEBAQEBfBAAoEBAESAwIDUA3n0AAAAYAAAA/gBOMTAxTjYtTDAyCiAgAAAA/gBDTU8KICAgICAgICAgAAAA/gBOMTAxTjYtTDAyCiAgAAM=
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DistUpgraded: Log time: 2011-04-28 10:53:59.729306
DistroCodename: natty
DistroRelease: Ubuntu 11.04
DistroVariant: ubuntu
DkmsStatus: bcmwl, 5.100.82.38+bdcom, 2.6.38-8-generic, i686: installed
GraphicsCard:
 Intel Corporation Mobile 945GME Express Integrated Graphics Controller [8086:27ae] (rev 03) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:3870]
   Subsystem: Lenovo Device [17aa:3870]
InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: LENOVO ideapad S10
NonfreeKernelModules: wl
Package: xserver-xorg-input-synaptics 1.3.99+git20110116.0e27ce3a-0ubuntu12
PackageArchitecture: i386
ProcEnviron:
 LANGUAGE=pt_BR:en
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=229c4e99-5c0b-486a-8b5e-6fdf0966447f ro vga=771 quiet quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Renderer: Unknown
Tags: natty running-unity ubuntu compiz-0.9
Uname: Linux 2.6.38-8-generic i686
UpgradeStatus: Upgraded to natty on 2011-04-28 (22 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 06/29/2009
dmi.bios.vendor: LENOVO
dmi.bios.version: 14CN94WW
dmi.board.name: Mariana
dmi.board.vendor: Lenovo
dmi.board.version: Rev 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Lenovo
dmi.chassis.version: Rev 1.0
dmi.modalias: dmi:bvnLENOVO:bvr14CN94WW:bd06/29/2009:svnLENOVO:pnideapadS10:pvrLenovo:rvnLenovo:rnMariana:rvrRev1.0:cvnLenovo:ct10:cvrRev1.0:
dmi.product.name: ideapad S10
dmi.product.version: Lenovo
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
version.libdrm2: libdrm2 2.4.23-1ubuntu6
version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

[Didier Roche-Tolomelli (didrocks)]

Thanks for reporting this bug and help to make ubuntu better.

Is the other laptop a lenovo S10 as well? Can you please try to switch on your laptop to the desktop session in GDM and confirm it's working there?

[Daniel Carrasco Guariento (sirwhiteout)]

No, the other latptop is a Toshiba Satellite.

I just booted up my Lenovo on the desktop session, and it also doesn't work there. I guess it is not Unity's fault after all…

I am changing the bug's description.

[Anatoly Kudrin (avkudrin)]

I have the same problem on my Lenovo S10. Touchpad worked perfectly with Ubuntu 10.04, but now horizontal scrolling don't works.

[Anatoly Kudrin (avkudrin)]

Hm... Why there is no activity in this bug?

[Daniel Carrasco Guariento (sirwhiteout)]

Should I send any further debug information? Since the package has
changed, maybe it needs another report file?

[Gursimran singh (simar)]

Hi Daniel,
Thanks for reporting this bug and making Ubuntu a better place. I wish you could provide us with some more information to work on this bug further.

1. What is you touchpad model?
2. Please tell the ubuntu and xserver-xorg-input-synaptics version in which you touchpad works correctly.
3. Also a xev log will help confirming the bug.

Please refer to https://wiki.ubuntu.com/DebuggingTouchpadDetection for help regarding this..

[Daniel Carrasco Guariento (sirwhiteout)]

> 1. What is you touchpad model?

The touchpad model is SynPS/2 Synaptics Touchpad, from xinput --list.

> 2. Please tell the ubuntu and xserver-xorg-input-synaptics version in which you touchpad works correctly.

It works correctly on every version of Netbook Remix up to Karmic.

> 3. Also a xev log will help confirming the bug.

How do I do that?

> Please refer to https://wiki.ubuntu.com/DebuggingTouchpadDetection for
> help regarding this..

I did as the page suggested on the section "In case at least one of
Touchpad features works but does not work correctly and as expected".
Here are the attached log files.

--
Daniel

[Gursimran singh (simar)]

On Fri, Oct 29, 2010 at 1:10 AM, Daniel Carrasco Guariento <
<email address hidden>> wrote:

> > 1. What is you touchpad model?
>
> The touchpad model is SynPS/2 Synaptics Touchpad, from xinput --list.
>
> > 2. Please tell the ubuntu and xserver-xorg-input-synaptics version in
> which you touchpad works correctly.
>
> It works correctly on every version of Netbook Remix up to Karmic.
>
> > 3. Also a xev log will help confirming the bug.
>
> How do I do that?
>
Open your terminal and type
$ xev > xev.log

A windows will pop up that will log all entries to xev.log in your home
directory. Now point your mouse pointer in that window and press a keyboard
key (say a). Now without doing anything else, try to scroll horizontally a
few times. Having unable to do so, press 'a' again and then exit using
Ctrl-x. Now upload the xev.log to launchpad.

>
> > Please refer to https://wiki.ubuntu.com/DebuggingTouchpadDetection for
> > help regarding this..
>
> I did as the page suggested on the section "In case at least one of
> Touchpad features works but does not work correctly and as expected".
> Here are the attached log files.
>
> --
> Daniel
>
>
> ** Attachment added: "xinput"
> https://bugs.launchpad.net/bugs/661445/+attachment/1714723/+files/xinput
>
> ** Attachment added: "xmodmap"
>
> https://bugs.launchpad.net/bugs/661445/+attachment/1714724/+files/xmodmap
>
> ** Attachment added: "evtest"
> https://bugs.launchpad.net/bugs/661445/+attachment/1714725/+files/evtest
>
> --
> Horizontal scroll doesn't work
> https://bugs.launchpad.net/bugs/661445
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “xserver-xorg-input-synaptics” package in Ubuntu: Incomplete
>
> Bug description:
> On Ubuntu Netbook (Maverick) installed on a Lenovo S10, horizontal
> scrolling does not work from the touchpad, even if it is enabled in the
> Mouse settings, under the Touchpad tab. This is a regression from previous
> versions, in which it worked perfectly.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: unity 0.2.46-0ubuntu5
> ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4
> Uname: Linux 2.6.35-22-generic i686
> NonfreeKernelModules: wl
> Architecture: i386
> Date: Fri Oct 15 17:21:58 2010
> InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release i386
> (20101007)
> ProcEnviron:
> LANGUAGE=pt_BR:pt:en
> LANG=pt_BR.utf8
> SHELL=/bin/bash
> SourcePackage: unity
>
>
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/661445/+subscribe
>

--
Warm Regards,
Gursimran singh Mohar

[Daniel Carrasco Guariento (sirwhiteout)]

> Open your terminal and type
> $ xev > xev.log
>
> A windows will pop up that will log all entries to xev.log in your home
> directory. Now point your mouse pointer in that window and press a keyboard
> key (say a). Now without doing anything else, try to scroll horizontally a
> few times. Having unable to do so, press 'a' again and then exit using
> Ctrl-x. Now upload the xev.log to launchpad.

Done. Ctrl+x didn't work so I exited using Alt+F4 instead.

--
Daniel

[Gursimran singh (simar)]

Oh, my mistake
use Ctrl-z in future.
Though Alt-F4 solved the purpose here.

[Gursimran singh (simar)]

You have to do that again.
Press 'a'
Try to do horizontal scrolling and use the bottom portion only. Show that your horizontal scroll doesn't work.
Press 'a'

Then press Ctrl-Z

Note:: not to create any noise in the log file, by moving your pointer unnecessarily in the window.

[Daniel Carrasco Guariento (sirwhiteout)]

> You have to do that again.

Sure. I did it more cleanly this time. But Ctrl+z didn't work either.
I exited qith Alt+F4 instead.

--
Daniel

[Gursimran singh (simar)]

Neat work seriously!!

[Alex Launi (alexlauni)]

Same problem on a Thinkpad T400.

[Gursimran singh (simar)]

@ Daniel Carrasco Guariento
Also upload you synclient log by
$ synclient -l >synclient.log

[Gursimran singh (simar)]

And also
$cat /proc/bus/input/devices >devices.log

[bernhard (bernhardredl)]

thus im also affected:
$ synclient -l >synclient.log
http://paste.ubuntu.com/525572/

cat /proc/bus/input/devices >devices.log
http://paste.ubuntu.com/525573/

model: T400
os: 10.10 maverik

[bugbot (bugbot)]

Hey Daniel,

Hi, have you had a chance to test if this bug is still present in natty?

If it does (and if you're the original reporter), please boot into natty
and run the command:

  apport-collect <bug-number>

which will update the bug with fresh logs and tag the bug as affecting
natty. (It is best to run this right after reproducing the problem.)

[Daniel Carrasco Guariento (sirwhiteout)]

Hi,

I will install Natty later today. Be sure it will be the first thing I'll try.

--
Daniel

[bugbot (bugbot)]

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

[Daniel Carrasco Guariento (sirwhiteout)]

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[Daniel Carrasco Guariento (sirwhiteout)]

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[Daniel Carrasco Guariento (sirwhiteout)]

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[Daniel Carrasco Guariento (sirwhiteout)]

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[penalvch (penalvch)]

Daniel Carrasco Guariento, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-input-synaptics REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

[Launchpad Janitor (janitor)]

[Expired for xserver-xorg-input-synaptics (Ubuntu) because there has been no activity for 60 days.]