Touchpad is not recognized (e.g. vertical scroll does not work)

Bug #660001 reported by lancelot666
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
xserver-xorg-input-synaptics (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: xserver-xorg-input-synaptics

It seems that the touchpad is not recognized correctly. The problem occurs in the Live CD as well as in a freshly installed system.

Here is the output of tpconfig:

Found Synaptics Touchpad.
Firmware: 8.96 (multiple-byte mode).
Sensor type: unknown (0).
Geometry: rectangular/landscape/up.
Packets: absolute, 80 packets per second.
Corner taps disabled; no tap gestures.
Edge motion: none.
Z threshold: 6 of 7.
2 button mode; corner tap is right button click.

However, X only recognises the mouse as "PS/2 Generic Mouse" and it is not possible to configure vertical/horizontal scroll.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: xserver-xorg-input-synaptics 1.2.2-2ubuntu5
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic x86_64
Architecture: amd64
DRM.card0.DisplayPort.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1366x768 1366x768
 edid-base64: AP///////wAw5E0CAAAAAAAUAQSVHRF4AtXVlllWjCcfUFQAAAABAQEBAQEBAQEBAQEBAQEBfh1W11AAGTAwIDYAJqYQAAAaphNW0lAAGTAwIDYAJqYQAAAaAAAA/gBEUjM0N4AxMzNXSDEKAAAAAAAAQTEWAAAAAAkBCiAgAAY=
DRM.card0.DisplayPort.2:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
DRM.card0.DisplayPort.3:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
DRM.card0.HDMI_Type_A.1:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
DRM.card0.HDMI_Type_A.2:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
Date: Wed Oct 13 15:20:58 2010
GdmLog1: Error: command ['gksu', '-D', 'Apport', '--', 'cat', '/var/log/gdm/:0.log.1'] failed with exit code 1: cat: /var/log/gdm/:0.log.1: No such file or directory
GdmLog2: Error: command ['gksu', '-D', 'Apport', '--', 'cat', '/var/log/gdm/:0.log.2'] failed with exit code 1: cat: /var/log/gdm/:0.log.2: No such file or directory
LiveMediaBuild: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
MachineType: Dell Inc. Latitude E4310
ProcCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: xserver-xorg-input-synaptics
dmi.bios.date: 08/10/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0T6M8G
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd08/10/2010:svnDellInc.:pnLatitudeE4310:pvr0001:rvnDellInc.:rn0T6M8G:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E4310
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: maverick
 architecture: x86_64
 kernel: 2.6.35-22-generic

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lancelot666 (a-launchpad-net-beneficium-de) wrote :
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