Touchpad stops working after a while

Bug #1752588 reported by Patrick Papa
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-input-synaptics (Ubuntu)
New
Undecided
Unassigned

Bug Description

The touchpad works well on Windows but stops working after few seconds on Ubuntu.

xserver-xorg-input-synaptics version: 1.9.0-1ubuntu1
xorg version: 1:7.7+19ubuntu3
xinput version: 1:7.7+19ubuntu3

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xserver-xorg-input-synaptics 1.9.0-1ubuntu1
ProcVersionSignature: Ubuntu 4.13.0-36.40-generic 4.13.13
Uname: Linux 4.13.0-36-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: KDE
Date: Thu Mar 1 14:29:27 2018
DistUpgraded: Fresh install
DistroCodename: artful
DistroVariant: kubuntu
InstallationDate: Installed on 2018-02-28 (0 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
MachineType: Acer Aspire E5-553G
ProcEnviron:
 LANGUAGE=
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: \\boot\vmlinuz-4.13.0-36-generic.efi.signed ro root=UUID=a56aedb8-96cc-4676-a853-fdee6ff0b9b0 initrd=boot\initrd.img-4.13.0-36-generic
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/28/2017
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.19
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Wasp_BR
dmi.board.vendor: Acer
dmi.board.version: V1.19
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.19:bd06/28/2017:svnAcer:pnAspireE5-553G:pvrV1.19:rvnAcer:rnWasp_BR:rvrV1.19:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.family: BR
dmi.product.name: Aspire E5-553G
dmi.product.version: V1.19
dmi.sys.vendor: Acer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.83-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~17.10.1
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~17.10.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Thu Mar 1 14:16:31 2018
xserver.configfile: default
xserver.errors: AMDGPU(0): failed to set mode: Permission denied
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.5-0ubuntu2
xserver.video_driver: amdgpu

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