Ubuntu
xserver-xorg-input-synaptics package

Multi-touch on Synaptics touchpad does not work

Bug #1469224 reported by Nicholas Christian Langkjær Ipsen on 2015-06-26

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-input-synaptics (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Clicking, tapping etc. works just fine, but I cannot scroll, or use any multi-touch gestures on the touchpad. It is multi-touch capable, and all gestures work under Windows 8.1.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
ProcVersionSignature: Ubuntu 3.19.0-22.22-generic 3.19.8-ckt1
Uname: Linux 3.19.0-22-generic x86_64
ApportVersion: 2.17.3-0ubuntu4
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Jun 26 17:44:47 2015
DistUpgraded: Fresh install
DistroCodename: wily
DistroVariant: ubuntu
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-06-25 (1 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150603)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 06cb:11f0 Synaptics, Inc.
Bus 001 Device 003: ID 0bda:57d2 Realtek Semiconductor Corp.
Bus 001 Device 006: ID 8087:0a2a Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. T300CHI
ProcEnviron:
LANGUAGE=en_US:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-22-generic.efi.signed root=UUID=c58b1c63-43b6-4c30-bf3d-16cce35fcc97 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-synaptics
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/18/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: T300CHI.206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: T300CHI
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrT300CHI.206:bd03/18/2015:svnASUSTeKCOMPUTERINC.:pnT300CHI:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnT300CHI:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: T300CHI
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.12.1+15.10.20150511-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-3
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Fri Jun 26 15:28:47 2015
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 4205
vendor AUO
xserver.version: 2:1.17.1-0ubuntu4

Tags:

Revision history for this message

Nicholas Christian Langkjær Ipsen (ncli) wrote on 2015-06-26:

BootLog.txt Edit (10.4 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (89.2 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.4 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (1.6 MiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (42.9 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (1.0 KiB, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (11.9 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (12.2 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (5.2 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (7.5 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.1 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (5.4 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (162.4 KiB, text/plain; charset="utf-8")
XorgConf.txt Edit (3.2 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (44.4 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (40.0 KiB, text/plain; charset="utf-8")
peripherals.txt Edit (518 bytes, text/plain; charset="utf-8")
xinput.txt Edit (995 bytes, text/plain; charset="utf-8")
xserver.devices.txt Edit (747 bytes, text/plain; charset="utf-8")

Revision history for this message

penalvch (penalvch) wrote on 2016-09-05:

Nicholas Christian Langkjær Ipsen, thank you for reporting this and helping make Ubuntu better.

As per https://wiki.ubuntu.com/Releases your release is EOL.

If you have an issue in a supported release (ex. 16.04) please file a new report, and feel free to subscribe me to it.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status:	New → Invalid

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