Palm detection does not work on synaptics touchpad

Bug #1465479 reported by gobble
38
This bug affects 8 people
Affects Status Importance Assigned to Milestone
OEM Priority Project
New
Undecided
Unassigned
xserver-xorg-input-synaptics (Ubuntu)
Confirmed
High
Unassigned

Bug Description

I am unable to type properly on the Dell xps 13 2015 model (Ubuntu vivid) without first disabling "click to touch" in settings. The cursor jumps to wherever the mouse pointer is and starts typing from that point. Currently I cant type even three words straight without the third word getting inserted somewhere in between the earlier words or entire paragraphs getting deleted because of auto-selection...

I tried setting PalmMinZ=100 in /etc/X11/xorg.conf.d/20-synaptics.conf but no luck after a reboot. According to this page : http://xps13-9333.appspot.com/#touchpad this was fixed in kernel 3.16 but I am on kernel 3.19 and the problem still exists.

G0bble

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
ProcVersionSignature: Ubuntu 3.19.0-20.20-generic 3.19.8
Uname: Linux 3.19.0-20-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Jun 16 09:13:42 2015
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
InstallationDate: Installed on 2015-06-10 (5 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. XPS 13 9343
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-20-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-synaptics
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/15/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0310JH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd05/15/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Tue Jun 16 09:09:13 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 5153
 vendor SHP
xserver.version: 2:1.17.1-0ubuntu3

Revision history for this message
gobble (gobbledegeek) wrote :
Revision history for this message
gobble (gobbledegeek) wrote :

I found the resolution to this bug lies in https://bugs.launchpad.net/ubuntu/+source/unity-settings-daemon/+bug/1351772
I wonder why the issue is not yet resolved if it is so easy to fix? A new user should ideally get a flawless experience out of the box on newly purchased hardware rather than spend weeks frustrated about simple things. No wonder that Windows rules the market.

Please close this bug report.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: New → Confirmed
Changed in xserver-xorg-input-synaptics (Ubuntu):
importance: Undecided → High
Revision history for this message
fantasai (fantasai) wrote :

I'm seeing the same problem on a fresh install of Xubuntu 16.04 on my Lenovo Thinkpad X1 Yoga.

Revision history for this message
Christopher Barrington-Leigh (cpbl) wrote :

Lack of palm detection still a serious problem on Lenovo T450s under 16.04.

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