Activity log for bug #1454473

Date Who What changed Old value New value Message
2015-05-13 02:13:28 ubuntuplayer bug added bug
2015-05-13 02:13:28 ubuntuplayer attachment added lspci-vnvn.log https://bugs.launchpad.net/bugs/1454473/+attachment/4396571/+files/lspci-vnvn.log
2015-05-13 02:14:29 ubuntuplayer description Verison: Ubuntu 3.19.0-16.16-generic 3.19.3 When I first boot everything works fine. But then something happens (not sure what triggers it) and many programs start scrolling just by moving the mouse over the window. So far I see this happens in Nautilus, Document Reader, Archive Manager, Ubuntu Software Center, Meld, and System Monitor (what do they all have in common, GTK?). It does NOT happen in web browsers, thunderbird, programs using Mono, Java, etc, for some reason. To be more specific of the issue: if the mouse starting position is over a document in Document Reader, for example, and then I move the mouse via touchpad, it'll scroll the document like an anchor, where the position of the mouse over the document doesn't change (yet it scrolls). I have already tried disabling "two finger scroll", "disable while typing", and the "tap to click" options, but they made no difference (after the glitchiness starts). The other odd case is that in Nautilus, if the mouse starting position is over a file or directory, it sometimes selects it instead of scrolling. Single-clicking a directory will open the directory (so the initial touch acts like a clicks, and letting go acts as the second click). The only thing I can do to temporarily fix the problem is restart the computer. There are no issues when using a mouse. Update 2015/05/03: I see how to reproduce it now. It appears to be a glitchy two-finger scroll issue. If you scroll any window with two fingers a lot, eventually it'll start causing this problem. Try various actions with two fingers, like "clicking" with two fingers, or scrolling in various directions quickly, etc, and it will start happening. It's interesting that it only happens in certain programs and not in others, which makes me wonder whether it is really a trackpad issue or some framework's issue. I can confirm that this is happening on the 15.04 Live CD, so this happens out of the box. The only work-around for this issue is to disable two-finger scroll (if it's already glitchy you'll need to restart). Not sure if it matters, but I'm using the Dell XPS 13 2015 9343. Update 2015/05/05: Apparently this bug can still happen even with two-finger scroll off, though it's more rare. Again, only certain programs have the issue, so it's hard to tell if it's a touchpad issue or something else. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.19.0-16-generic 3.19.0-16.16 ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3 Uname: Linux 3.19.0-16-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17.2-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: ephi 1857 F.... pulseaudio /dev/snd/controlC0: ephi 1857 F.... pulseaudio CurrentDesktop: Unity Date: Tue May 12 22:06:46 2015 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=270ecec3-b78c-4f85-a337-acd54f5e0b0e InstallationDate: Installed on 2015-05-01 (12 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) Lsusb: Bus 001 Device 004: ID 0bda:5682 Realtek Semiconductor Corp. Bus 001 Device 003: ID 0a5c:216f Broadcom Corp. Bus 001 Device 010: ID 1d57:ac01 Xenta Wireless Receiver (Keyboard and Mouse) Bus 001 Device 002: ID 8087:8001 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9343 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic.efi.signed root=UUID=2bf488f3-23aa-4837-8f4d-861be61c94bc ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.19.0-16-generic N/A linux-backports-modules-3.19.0-16-generic N/A linux-firmware 1.143 SourcePackage: linux UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. Version: Ubuntu 3.19.0-16.16-generic 3.19.3 (This is mostly a copy paste from here: http://askubuntu.com/questions/617117/in-ubuntu-15-04-simply-moving-the-mouse-via-touchpad-scrolls-the-window) When I first boot everything works fine. But then something happens (not sure what triggers it) and many programs start scrolling just by moving the mouse over the window. So far I see this happens in Nautilus, Document Reader, Archive Manager, Ubuntu Software Center, Meld, and System Monitor (what do they all have in common, GTK?). It does NOT happen in web browsers, thunderbird, programs using Mono, Java, etc, for some reason. To be more specific of the issue: if the mouse starting position is over a document in Document Reader, for example, and then I move the mouse via touchpad, it'll scroll the document like an anchor, where the position of the mouse over the document doesn't change (yet it scrolls). I have already tried disabling "two finger scroll", "disable while typing", and the "tap to click" options, but they made no difference (after the glitchiness starts). The other odd case is that in Nautilus, if the mouse starting position is over a file or directory, it sometimes selects it instead of scrolling. Single-clicking a directory will open the directory (so the initial touch acts like a clicks, and letting go acts as the second click). The only thing I can do to temporarily fix the problem is restart the computer. There are no issues when using a mouse. Update 2015/05/03: I see how to reproduce it now. It appears to be a glitchy two-finger scroll issue. If you scroll any window with two fingers a lot, eventually it'll start causing this problem. Try various actions with two fingers, like "clicking" with two fingers, or scrolling in various directions quickly, etc, and it will start happening. It's interesting that it only happens in certain programs and not in others, which makes me wonder whether it is really a trackpad issue or some framework's issue. I can confirm that this is happening on the 15.04 Live CD, so this happens out of the box. The only work-around for this issue is to disable two-finger scroll (if it's already glitchy you'll need to restart). Not sure if it matters, but I'm using the Dell XPS 13 2015 9343. Update 2015/05/05: Apparently this bug can still happen even with two-finger scroll off, though it's more rare. Again, only certain programs have the issue, so it's hard to tell if it's a touchpad issue or something else. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.19.0-16-generic 3.19.0-16.16 ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3 Uname: Linux 3.19.0-16-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17.2-0ubuntu1 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: ephi 1857 F.... pulseaudio  /dev/snd/controlC0: ephi 1857 F.... pulseaudio CurrentDesktop: Unity Date: Tue May 12 22:06:46 2015 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=270ecec3-b78c-4f85-a337-acd54f5e0b0e InstallationDate: Installed on 2015-05-01 (12 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) Lsusb:  Bus 001 Device 004: ID 0bda:5682 Realtek Semiconductor Corp.  Bus 001 Device 003: ID 0a5c:216f Broadcom Corp.  Bus 001 Device 010: ID 1d57:ac01 Xenta Wireless Receiver (Keyboard and Mouse)  Bus 001 Device 002: ID 8087:8001 Intel Corp.  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. XPS 13 9343 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic.efi.signed root=UUID=2bf488f3-23aa-4837-8f4d-861be61c94bc ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.19.0-16-generic N/A  linux-backports-modules-3.19.0-16-generic N/A  linux-firmware 1.143 SourcePackage: linux UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/25/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.product.version: 01 dmi.sys.vendor: Dell Inc.
2015-05-13 02:30:13 Brad Figg linux (Ubuntu): status New Confirmed
2015-05-13 16:45:21 Alberto Salvia Novella affects linux (Ubuntu) xorg (Ubuntu)
2015-05-13 16:46:13 Alberto Salvia Novella affects xorg (Ubuntu) xserver-xorg-input-synaptics (Ubuntu)
2015-05-13 16:46:34 Alberto Salvia Novella xserver-xorg-input-synaptics (Ubuntu): status Confirmed New
2015-05-13 18:33:17 Launchpad Janitor xserver-xorg-input-synaptics (Ubuntu): status New Confirmed
2015-05-14 17:31:13 Alberto Salvia Novella xserver-xorg-input-synaptics (Ubuntu): importance Undecided High
2015-05-14 17:31:18 Alberto Salvia Novella xserver-xorg-input-synaptics (Ubuntu): status Confirmed Incomplete
2015-05-16 13:15:04 Luke Caputo xserver-xorg-input-synaptics (Ubuntu): status Incomplete Confirmed
2015-06-13 02:49:08 seth xserver-xorg-input-synaptics (Ubuntu): status Confirmed Invalid
2015-06-13 02:49:08 seth converted to question 268097
2015-06-17 21:16:08 lorello bug added subscriber lorello
2015-06-23 23:07:40 Nicolas Lenepveu bug added subscriber Nicolas Lenepveu
2015-07-05 15:07:45 raj sabharwal xserver-xorg-input-synaptics (Ubuntu): status Invalid Confirmed
2015-07-08 16:13:48 ubuntuplayer removed subscriber ubuntuplayer
2015-07-08 16:15:52 Achilleas Kotsis bug added subscriber Achilleas Kotsis
2015-07-26 13:51:23 Данило Шеган bug added subscriber Данило Шеган
2015-09-01 12:56:59 Pascal Terjan bug watch added https://bugs.freedesktop.org/show_bug.cgi?id=55821
2015-09-01 12:56:59 Pascal Terjan bug watch added https://bugs.freedesktop.org/show_bug.cgi?id=52496
2015-09-06 08:10:19 Jose Vacas bug task added xserver-xorg-input-synaptics
2015-09-22 18:14:13 TedKisner bug added subscriber TedKisner
2015-10-02 01:12:38 Abhay Mitra bug added subscriber Abhay Mitra
2015-10-17 11:54:11 mvtlam bug added subscriber mvtlam
2015-11-02 00:37:41 DashKay bug added subscriber DashKay
2016-02-12 09:12:43 Achilleas Kotsis removed subscriber Achilleas Kotsis
2016-02-22 18:17:30 Gustavo Calheiros bug added subscriber Gustavo Calheiros
2016-03-06 16:53:03 Gustavo Calheiros removed subscriber Gustavo Calheiros
2016-06-12 14:26:57 Nicolas Lenepveu removed subscriber Nicolas Lenepveu
2016-06-12 14:27:09 Nicolas Lenepveu bug added subscriber Nicolas Lenepveu
2016-06-12 14:27:13 Nicolas Lenepveu removed subscriber Nicolas Lenepveu
2016-09-04 16:30:31 penalvch bug task deleted xserver-xorg-input-synaptics (Ubuntu)
2016-09-04 16:31:51 Launchpad Janitor xserver-xorg-input-synaptics (Ubuntu): status New Confirmed
2016-09-04 16:31:51 penalvch affects xserver-xorg-input-synaptics xserver-xorg-input-synaptics (Ubuntu)
2016-09-04 16:31:51 penalvch xserver-xorg-input-synaptics (Ubuntu): status New Invalid