When using touchpad Ubuntu freezes

Bug #1354828 reported by Imri Paloja
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-input-synaptics (Ubuntu)
Expired
Low
Unassigned

Bug Description

First incounter - i was working with firefox(tested later on chrome and ubuntu in general.), when the system froze.

This is a new laptop - no hardware issues. Also put in a HDD with Win8 on it, tested the touchpad and no freeze. Also under Windows i used PassMark to stress test it, for about an hour, to see if it would freeze. No errors. While under Ubuntu the system just hangs everytime i use the touchpad.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xserver-xorg-input-synaptics 1.7.4-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Aug 10 14:02:32 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
InstallationDate: Installed on 2014-06-17 (53 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: ASUSTeK COMPUTER INC. X550CC
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=1e367fb8-3eb0-4cc2-a689-0bc56a524ca8 ro quiet splash
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/16/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550CC.217
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550CC
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550CC.217:bd10/16/2013:svnASUSTeKCOMPUTERINC.:pnX550CC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550CC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550CC
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sun Aug 10 11:03:11 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
 NVIDIA(0): Failed to initiate mode change.
 NVIDIA(0): Failed to complete mode change
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2

Revision history for this message
Imri Paloja (blade19899) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Imri Paloja, thank you for reporting this and helping make Ubuntu better.

To see if this is already resolved, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

Changed in xserver-xorg-input-synaptics (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xserver-xorg-input-synaptics (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Incomplete → Expired
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