| 2013-11-22 16:19:14 |
UbUK |
bug |
|
|
added bug |
| 2013-11-22 17:33:00 |
N1ck 7h0m4d4k15 |
xserver-xorg-input-synaptics (Ubuntu): status |
New |
Incomplete |
|
| 2013-11-22 17:33:21 |
N1ck 7h0m4d4k15 |
bug |
|
|
added subscriber Nik.Th. |
| 2013-11-22 17:58:36 |
UbUK |
tags |
acer aspire kernel-bug touchpad |
acer apport-collected aspire kernel-bug saucy touchpad ubuntu |
|
| 2013-11-22 17:58:37 |
UbUK |
description |
After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel.
Running xinput I get:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)]
⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=11 [slave keyboard (3)]
↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)]
System Settings > Mouse & Touchpad only shows settings for mice (no touchpad settings present).
Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics.
***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only "scrolls" up or down one line at a time (no continuous scrolling by holding the up/down button down).
I have managed to get a partial fix by adding "options psmouse proto=imps" to /etc/modprobe.d/options.conf and then running:
sudo modprobe -r psmouse
sudo modprobe psmouse
That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!)
Help! |
After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer Aspire 5720 laptop is no longer recognised by the kernel.
Running xinput I get:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer (2)]
⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ Acer Crystal Eye webcam id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=11 [slave keyboard (3)]
↳ ENE eHome Infrared Remote Receiver id=14 [slave keyboard (3)]
System Settings > Mouse & Touchpad only shows settings for mice (no touchpad settings present).
Using Google I see various other reports of the same problem on different laptops and the consensus is that it is a problem with the kernel NOT with synaptics.
***The Acer Aspire 5720 has three physical buttons below the touchpad*** - Left, Right, and a middle 4-way button, which has previously always worked for scrolling up/down/left/right. Only up and down works but it only "scrolls" up or down one line at a time (no continuous scrolling by holding the up/down button down).
I have managed to get a partial fix by adding "options psmouse proto=imps" to /etc/modprobe.d/options.conf and then running:
sudo modprobe -r psmouse
sudo modprobe psmouse
That gets the physical middle button scrolling up/down working correctly but still no left/right scroll and no way to turn off touchpad tap to click (Grrr! Grrr! and thrice Grrr!)
Help!
---
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: i386
DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job
DistroCodename: saucy
DistroRelease: Ubuntu 13.10
DistroVariant: ubuntu
InstallationDate: Installed on 2011-10-14 (770 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
MachineType: Acer Aspire 5720
MarkForUpload: True
Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified: usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf]
PackageArchitecture: i386
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Tags: saucy ubuntu
Uname: Linux 3.11.0-13-generic i686
UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago)
UserGroups: adm admin lpadmin sambashare
dmi.bios.date: 11/10/2008
dmi.bios.vendor: Acer
dmi.bios.version: V1.45
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: eMachine
dmi.board.vendor: Acer
dmi.board.version: V1.45
dmi.chassis.type: 1
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.45
dmi.modalias: dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45:
dmi.product.name: Aspire 5720
dmi.product.version: V1.45
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
version.libdrm2: libdrm2 2.4.46-1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 9.2.1-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
xserver.bootTime: Fri Nov 22 17:46:12 2013
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 14661
vendor SEC
xserver.version: 2:1.14.3-3ubuntu2 |
|
| 2013-11-22 17:58:38 |
UbUK |
attachment added |
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BootDmesg.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915109/+files/BootDmesg.txt |
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| 2013-11-22 17:58:40 |
UbUK |
attachment added |
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BootLog.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915110/+files/BootLog.txt |
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| 2013-11-22 17:58:42 |
UbUK |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915111/+files/CurrentDmesg.txt |
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| 2013-11-22 17:58:43 |
UbUK |
attachment added |
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Dependencies.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915112/+files/Dependencies.txt |
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| 2013-11-22 17:58:47 |
UbUK |
attachment added |
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DpkgLog.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915113/+files/DpkgLog.txt |
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| 2013-11-22 17:58:49 |
UbUK |
attachment added |
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LightdmDisplayLog.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915114/+files/LightdmDisplayLog.txt |
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| 2013-11-22 17:58:50 |
UbUK |
attachment added |
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LightdmGreeterLog.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915115/+files/LightdmGreeterLog.txt |
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| 2013-11-22 17:58:51 |
UbUK |
attachment added |
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LightdmGreeterLogOld.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915116/+files/LightdmGreeterLogOld.txt |
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| 2013-11-22 17:58:53 |
UbUK |
attachment added |
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LightdmLog.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915117/+files/LightdmLog.txt |
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| 2013-11-22 17:58:54 |
UbUK |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915118/+files/Lspci.txt |
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| 2013-11-22 17:58:55 |
UbUK |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915119/+files/Lsusb.txt |
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| 2013-11-22 17:58:56 |
UbUK |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915120/+files/ProcCpuinfo.txt |
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| 2013-11-22 17:58:58 |
UbUK |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915121/+files/ProcEnviron.txt |
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| 2013-11-22 17:59:00 |
UbUK |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915122/+files/ProcInterrupts.txt |
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| 2013-11-22 17:59:03 |
UbUK |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915123/+files/ProcModules.txt |
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| 2013-11-22 17:59:06 |
UbUK |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915124/+files/UdevDb.txt |
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| 2013-11-22 17:59:11 |
UbUK |
attachment added |
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UdevLog.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915125/+files/UdevLog.txt |
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| 2013-11-22 17:59:15 |
UbUK |
attachment added |
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XorgLog.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915126/+files/XorgLog.txt |
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| 2013-11-22 17:59:17 |
UbUK |
attachment added |
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XorgLogOld.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915127/+files/XorgLogOld.txt |
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| 2013-11-22 17:59:20 |
UbUK |
attachment added |
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peripherals.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915128/+files/peripherals.txt |
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| 2013-11-22 17:59:21 |
UbUK |
attachment added |
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xinput.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915129/+files/xinput.txt |
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| 2013-11-22 17:59:23 |
UbUK |
attachment added |
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xserver.devices.txt https://bugs.launchpad.net/bugs/1254092/+attachment/3915130/+files/xserver.devices.txt |
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| 2013-11-22 22:25:05 |
UbUK |
attachment added |
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apt.log https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1254092/+attachment/3915273/+files/apt.log |
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| 2013-11-22 22:25:50 |
UbUK |
attachment added |
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apt-term.log https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1254092/+attachment/3915280/+files/apt-term.log |
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| 2013-11-22 22:26:26 |
UbUK |
attachment added |
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history.log https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1254092/+attachment/3915281/+files/history.log |
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| 2013-11-22 22:27:02 |
UbUK |
attachment added |
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main.log https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1254092/+attachment/3915284/+files/main.log |
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| 2013-11-22 23:18:14 |
N1ck 7h0m4d4k15 |
xserver-xorg-input-synaptics (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2013-11-23 01:44:18 |
N1ck 7h0m4d4k15 |
xserver-xorg-input-synaptics (Ubuntu): status |
Confirmed |
New |
|
| 2014-01-10 18:25:25 |
penalvch |
tags |
acer apport-collected aspire kernel-bug saucy touchpad ubuntu |
apport-collected latest-bios-1.45 saucy ubuntu |
|
| 2014-01-10 18:25:38 |
penalvch |
xserver-xorg-input-synaptics (Ubuntu): importance |
Undecided |
Low |
|
| 2014-01-10 18:25:38 |
penalvch |
xserver-xorg-input-synaptics (Ubuntu): status |
New |
Incomplete |
|
| 2014-01-10 18:26:00 |
penalvch |
tags |
apport-collected latest-bios-1.45 saucy ubuntu |
apport-collected latest-bios-1.45 needs-bisect regression-release saucy ubuntu |
|
| 2014-03-30 00:23:46 |
penalvch |
xserver-xorg-input-synaptics (Ubuntu): status |
Incomplete |
Fix Released |
|
