After login mouse pointer does not work

Bug #1018962 reported by Reuben Thomas on 2012-06-28
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-input-synaptics (Ubuntu)
Low
Unassigned

Bug Description

My display manager (as you should be able to see) is gdm, and my desktop is GNOME 3.

When I log in, the mouse pointer is working; after I have pressed Enter to enter my password, and the screen refreshes (i.e. my session is starting up) the mouse pointer does not work: moving on the touchpad does not move the pointer.

If I switch to another virtual terminal and back, the pointer starts to work again.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xserver-xorg-input-synaptics 1.6.0-0ubuntu1~precise1
ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18
Uname: Linux 3.2.0-25-generic x86_64
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
Date: Thu Jun 28 19:18:57 2012
DistroCodename: precise
DistroVariant: ubuntu
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Apple Inc. MacBookAir4,2
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-25-generic root=UUID=3f1df709-5d4e-4a93-8844-6cf574c52f87 ro rootflags=subvol=@ quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: Upgraded to precise on 2012-02-12 (136 days ago)
dmi.bios.date: 06/30/2011
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBA41.88Z.0077.B00.1106300929
dmi.board.asset.tag: Base Board Asset Tag#
dmi.board.name: Mac-742912EFDBEE19B3
dmi.board.vendor: Apple Inc.
dmi.board.version: MacBookAir4,2
dmi.chassis.type: 10
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-742912EFDBEE19B3
dmi.modalias: dmi:bvnAppleInc.:bvrMBA41.88Z.0077.B00.1106300929:bd06/30/2011:svnAppleInc.:pnMacBookAir4,2:pvr1.0:rvnAppleInc.:rnMac-742912EFDBEE19B3:rvrMacBookAir4,2:cvnAppleInc.:ct10:cvrMac-742912EFDBEE19B3:
dmi.product.name: MacBookAir4,2
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3.1
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1.2
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
DistroRelease: Ubuntu 13.10
InstallationDate: Installed on 2011-10-14 (818 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MarkForUpload: True
NonfreeKernelModules: ksplice_ag89wjej_vmlinux_new ksplice_ag89wjej ksplice_yffha1k4 ksplice_m3cri4fc ksplice_caeey7wk_vmlinux_new ksplice_caeey7wk ksplice_fgvotmio ksplice_8gzutgft ksplice_h80sediq_vmlinux_new ksplice_h80sediq ksplice_tnswy3vd ksplice_ioqpd5q7_vmlinux_new ksplice_ioqpd5q7 ksplice_zv0mstyh_vmlinux_new ksplice_zv0mstyh ksplice_oabb1i2u_vmlinux_new ksplice_oabb1i2u ksplice_cj7704vj_drm_new ksplice_cj7704vj ksplice_ilphyd4k_vmlinux_new ksplice_ilphyd4k ksplice_ktqcup59 ksplice_nhqzpgos ksplice_jenu4t7x ksplice_noyrwldn ksplice_gg497h90_vmlinux_new ksplice_gg497h90 ksplice_7z0ky6ly_jfs_new ksplice_7z0ky6ly ksplice_q2aucb73_mac80211_new ksplice_q2aucb73 ksplice_v81n4j7f_vmlinux_new ksplice_v81n4j7f ksplice_kd9blj1q ksplice_2laff7vz_vmlinux_new ksplice_2laff7vz ksplice_s5qb6lrf_vmlinux_new ksplice_s5qb6lrf
Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
Tags: saucy
Uname: Linux 3.11.0-14-generic x86_64
UpgradeStatus: Upgraded to saucy on 2013-10-12 (89 days ago)
UserGroups: adm admin cdrom dialout fuse lpadmin plugdev sambashare src

Revision history for this message
Reuben Thomas (rrt) wrote :
Revision history for this message
Christopher M. Peñalver (penalvch) wrote :

Reuben Thomas, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-input-synaptics REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xserver-xorg-input-synaptics (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Reuben Thomas (rrt) wrote :

I still get this bug in Saucy, but not in an easily-reproducible form: after login, the touch pad works fine, but if I leave the machine unattended, then when I come back, and the screen saver has activated, then sometimes either a) the button does not work (on my Macbook Air, this is pressing the touchpad down), but the pointer still moves when I move my finger on the pad; or b) the touchpad does not work at all (moving my finger on it does not move the pointer).

In both cases, I can make the touchpad work again by switching to a text virtual terminal and then back to the X virtual terminal.

Revision history for this message
Reuben Thomas (rrt) wrote :

By the way, this statement in message #2 does not make sense: "Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful."

I originally reported this bug against Ubuntu 12.04. There is no information on this bug for a release since then, so the assertion that "information from the prior release is already available" is false. (Although, this statement is not very clear, as it only implies that it means the release prior to the development release; it does not actually say so.)

In any case, I've now supplied information about the 13.10 release, i.e. 3 releases more recent, which, even though it's not the development release (which I do not have the capability easily to test on this machine) does suggest that the problem is likely to persist there too.

tags: added: apport-collected saucy
description: updated
Revision history for this message
Reuben Thomas (rrt) wrote : Dependencies.txt

apport information

Revision history for this message
Reuben Thomas (rrt) wrote : ProcEnviron.txt

apport information

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xserver-xorg-input-synaptics (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Incomplete → Expired
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