Synaptics touchpad not recognized
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xserver-xorg-input-libinput (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Laptop model: Clevo P650RS-G
Touchpad make: Synaptics
lsb_release: 20.04.1 LTS
libinput version: 0.29.0-1
The touchpad refuses to work even in Ubuntu Live boot, but it is operational in Windows 10.
In previous releases, I've been able to add "i8042.reset" to the grub configuration to make the touchpad work sporadically, but that fails completely now. The touchpad does not show up in xinput or the synaptics driver.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xserver-
ProcVersionSign
Uname: Linux 5.4.0-58-generic x86_64
ApportVersion: 2.20.11-
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Thu Dec 31 19:27:45 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
InstallationDate: Installed on 2020-12-31 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Eluktronics Inc P650RS-G
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xserver-
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/18/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.05
dmi.board.
dmi.board.name: P650RS-G
dmi.board.vendor: Eluktronics Inc
dmi.board.version: Not Applicable
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Eluktronics Inc
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: Not Applicable
dmi.product.name: P650RS-G
dmi.product.sku: Not Applicable
dmi.product.
dmi.sys.vendor: Eluktronics Inc
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.
version.
version.
version.
version.
version.
version.