SYNA3602 Touchpad working partially
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xserver-xorg-input-libinput (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
My touchpad is a HID device and works in Windows 10 properly. It is detected as SYNA3602:00 in WIndows and it uses Microsoft mouse drivers (no separate drivers installed).
In Linux, it does not work properly. I can sometimes scroll using two fingers and sometimes (maybe once every 30 seconds) it works for one second and then stops working. The same about right click and other functions. I can't seem to make it work with libinput or synaptics or evdev driver.
I get this error in dmesg i2c_hid i2c-SYNA3602:00: i2c_hid_get_input: incomplete report (32/64379)
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: xserver-
ProcVersionSign
Uname: Linux 5.0.0-15-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
Date: Thu May 30 20:39:48 2019
DistUpgraded: Fresh install
DistroCodename: disco
DistroVariant: ubuntu
InstallationDate: Installed on 2019-05-30 (0 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: iBall Merit G9
ProcEnviron:
LANGUAGE=en_IN:en
TERM=xterm-
PATH=(custom, no user)
LANG=en_IN
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xserver-
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/07/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: CC-11.6-
dmi.board.
dmi.board.name: Aptio CRB
dmi.board.vendor: AMI Corporation
dmi.board.version: To be filled by O.E.M.
dmi.chassis.
dmi.chassis.type: 31
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: Notebook
dmi.product.name: Merit G9
dmi.product.sku: To be filled by O.E.M.
dmi.product.
dmi.sys.vendor: iBall
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.
version.
version.
version.
version.
version.
version.