SYNA3602 Touchpad working partially

[aveem ashfaq]

My touchpad is a HID device and works in Windows 10 properly. It is detected as SYNA3602:00 in WIndows and it uses Microsoft mouse drivers (no separate drivers installed).

In Linux, it does not work properly. I can sometimes scroll using two fingers and sometimes (maybe once every 30 seconds) it works for one second and then stops working. The same about right click and other functions. I can't seem to make it work with libinput or synaptics or evdev driver.

I get this error in dmesg i2c_hid i2c-SYNA3602:00: i2c_hid_get_input: incomplete report (32/64379)

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: xserver-xorg-input-libinput 0.28.2-2
ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6
Uname: Linux 5.0.0-15-generic x86_64
NonfreeKernelModules: 8723bu
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
Date: Thu May 30 20:39:48 2019
DistUpgraded: Fresh install
DistroCodename: disco
DistroVariant: ubuntu
InstallationDate: Installed on 2019-05-30 (0 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: iBall Merit G9
ProcEnviron:
 LANGUAGE=en_IN:en
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_IN
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-15-generic root=UUID=60f2a86e-1128-4b10-872d-3827280286cf ro quiet splash i2c-hid.dyndbg=+p vt.handoff=1
SourcePackage: xserver-xorg-input-libinput
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/07/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: CC-11.6-BI-Y116AR400-AA44B-032-E
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Aptio CRB
dmi.board.vendor: AMI Corporation
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 31
dmi.chassis.version: To be filled by O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrCC-11.6-BI-Y116AR400-AA44B-032-E:bd06/07/2018:svniBall:pnMeritG9:pvrTobefilledbyO.E.M.:rvnAMICorporation:rnAptioCRB:rvrTobefilledbyO.E.M.:cvn:ct31:cvrTobefilledbyO.E.M.:
dmi.product.family: Notebook
dmi.product.name: Merit G9
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: iBall
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1