xsane responds extremely slowly to scan request

Bug #227002 reported by Wolf Rogner
6
Affects Status Importance Assigned to Milestone
xsane (Ubuntu)
Expired
Low
Unassigned

Bug Description

Ubuntu 8.04 with Canon FB636U (USB scanner).

Scan takes ages to start. (both aquire preview and scan).

Not really a bug but a annoyance.

Other than this, I like the feature

Revision history for this message
Wolf Rogner (war-rsb) wrote :

Unfortunately, now xsane does not react at all.

Revision history for this message
Hew (hew) wrote :

What do you mean by it does not react at all? Does xsane open? Can you scan? Please provide some more information on the current state of your issue. Thanks in advance.

Changed in xsane:
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Hew (hew) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in xsane:
status: Incomplete → Invalid
Revision history for this message
nilsgn (nisse-ngn) wrote :

Hope this is the right place. After the recent kernel update to 2.6.24-27-generic my xsane 0.995 in ubuntu 8.04 LTS tak a very long time to start up. Before the kernel update i have the xsane application up in a second now it takes about 10min.

After that it all works well. Very odd behavior.

What info can I sent?

The scanner is a Canon CanoScan Lide 25.

Hope for help.

Regards

Changed in xsane (Ubuntu):
assignee: nobody → nilsgn (nisse-ngn)
status: Invalid → New
Revision history for this message
nilsgn (nisse-ngn) wrote :

Tested the scanner (and a USB-microscope) from LiveCD ubuntu 9.10 Karmic Koala.

The xsane respond within a second...

So, from ubuntu 9.10 Karmic Koala, the xsane and the scanner CanoScan LIDE 25 works but not from ubuntu 8.04 Hardy Heron LTS.

Can anyone, please, tell me if I have to 'upgrade' or if I can do something to speed up the xsane respond in ubuntu 8.04 Hardy Heron LTS.

George Gill (ggilliii10)
description: updated
description: updated
Revision history for this message
Thomas Hotz (thotz-deactivatedaccount) wrote :

Ubuntu 8.04 LTS is EOL on the desktop. Is your bug fixed now? Thank you for telling us!

Changed in xsane (Ubuntu):
assignee: nilsgn (nisse-ngn) → nobody
status: New → Incomplete
Revision history for this message
Wolf Rogner (war-rsb) wrote :

No. Why would it be. Still the same libraries.
Scanner does not respond to scan queries

Vuescan works fine, so there is nothing wrong with the scanner.

Changed in xsane (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Wolf Rogner. is this an issue in a supported release? If so, could you please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 227002

Changed in xsane (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Wolf Rogner (war-rsb) wrote :

Yes this never changed

The symptoms are:

using scanimage -L shows the scanner
doing a scan with simple scan takes more than 5 minutes to start the scan.

Scanning ONCE from a VM running Windows and then reverting to Ubuntu starts the scan immediately.
(I have no clue as of why)

The scan has a distinct blue hue (which again under Windows is not there). The settings in dconf do not help.

penalvch (penalvch)
tags: added: hardy needs-apport-collect
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xsane (Ubuntu) because there has been no activity for 60 days.]

Changed in xsane (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.