Both Xsane and Simple Scan crash on clicking the "scan" button - message says "failed to open device 'genesys:libusb:003:003' Invalid argument

Bug #1840940 reported by Tony Morton
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xsane (Ubuntu)
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Undecided
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Bug Description

Description: Ubuntu 18.04.3 LTS
Release: 18.04

xsane version 0.999-5ubuntu2

I expected a scan to be performed but the program crashed

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xsane 0.999-5ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-58.64-generic 4.15.18
Uname: Linux 4.15.0-58-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 21 16:39:25 2019
InstallationDate: Installed on 2018-09-30 (325 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
SourcePackage: xsane
UpgradeStatus: No upgrade log present (probably fresh install)

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Tony Morton (tony-morton) wrote :
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