have a printer scanner samsung m2070w. I have downloaded and installed the drivers from samsung website. printer works fine, however scanner is not detected by xsane, despite process reporting successfull driver installation. on sane-find-scanner this is reported: found USB scanner (vendor=0x04e8 [Samsung Electronics Co., Ltd.], product=0x3469 [M2070 Series]) at libusb:002:111

Bug #1693630 reported by sn0m on 2017-05-25
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xsane (Ubuntu)
Undecided
Unassigned

Bug Description

have a printer scanner samsung m2070w. I have downloaded and installed the drivers from samsung website. printer works fine, however scanner is not detected by xsane, despite process reporting successfull driver installation. on sane-find-scanner this is reported:
found USB scanner (vendor=0x04e8 [Samsung Electronics Co., Ltd.], product=0x3469 [M2070 Series]) at libusb:002:111

it was working fine on 16.04
this is a fresh installation of 17.04
Pls help, my work is stuck now.

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: xsane 0.999-3ubuntu2
ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
Uname: Linux 4.10.0-21-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
CurrentDesktop: Unity:Unity7
Date: Thu May 25 22:59:12 2017
InstallationDate: Installed on 2017-05-24 (1 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
SourcePackage: xsane
UpgradeStatus: No upgrade log present (probably fresh install)

sn0m (sokol-nushaj) wrote :
cacu100 (cacu100) wrote :

I have the same problem. I downloaded the official driver for samsung(http://www.samsungdrivers.net/samsung-m2070w-driver/) but it doesn't work.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xsane (Ubuntu):
status: New → Confirmed
Pep (pepsi-farkas-peter) wrote :

Same here. The printer feature is OK after the driver install. The scanner feature works on a 16.04 system, also works on a 17.04 upgraded from 16.04, but it fails on a fresh install of 17.04. Any help appreciated :-)

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