[RV250] black screen when switching users

Bug #555298 reported by Alwin Garside on 2010-04-04
30
This bug affects 5 people
Affects Status Importance Assigned to Milestone
xserver-xorg-driver-ati
Unknown
Unknown
xorg (Ubuntu)
High
Unassigned

Bug Description

Binary package hint: xorg

When switching users in Lucid, often X will freeze up and just give me a black screen with blinking cursor. When I try to go to the current session with Ctrl+Alt+F7,8,9,etc. I either get black, distorted or a non-responsive unlock screen.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xorg 1:7.5+3ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-19-generic i686
Architecture: i386
CurrentDmesg:
 [ 13.377233] usb 3-2: usbfs: interface 0 claimed by usblp while 'usb' sets config #1
 [ 19.436009] eth1: no IPv6 routers present
 [ 45.528055] end_request: I/O error, dev fd0, sector 0
 [ 45.612036] end_request: I/O error, dev fd0, sector 0
Date: Sun Apr 4 21:08:10 2010
DkmsStatus: Error: [Errno 2] Bestand of map bestaat niet
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
MachineType: HP Pavilion 06 DF168A-ABH T170.
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-19-generic root=UUID=1ed36f90-6dd8-4916-8da8-acd31abccb32 ro quiet splash
ProcEnviron:
 LANG=nl_NL.UTF-8
 SHELL=/bin/bash
SourcePackage: xorg
dmi.bios.date: 07/16/2003
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 3.23
dmi.board.name: MS-6577
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: 030
dmi.chassis.type: 3
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr3.23:bd07/16/2003:svnHPPavilion06:pnDF168A-ABHT170.:pvr03Y0211RE101XENO4:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-6577:rvr030:cvn:ct3:cvr:
dmi.product.name: DF168A-ABH T170.
dmi.product.version: 03Y0211RE101XENO4
dmi.sys.vendor: HP Pavilion 06
glxinfo: Error: [Errno 2] Bestand of map bestaat niet
system:
 distro: Ubuntu
 codename: lucid
 architecture: i686
 kernel: 2.6.32-19-generic

[lspci]
00:00.0 Host bridge [0600]: Intel Corporation 82845G/GL[Brookdale-G]/GE/PE DRAM Controller/Host-Hub Interface [8086:2560] (rev 03)
 Subsystem: Micro-Star International Co., Ltd. Device [1462:5770]
01:00.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon RV250 If [Radeon 9000] [1002:4966] (rev 01)
 Subsystem: ATI Technologies Inc Device [1002:2002]

Alwin Garside (yogarine) wrote :
Bryce Harrington (bryce) on 2010-04-05
affects: xorg (Ubuntu) → xserver-xorg-video-ati (Ubuntu)
Bryce Harrington (bryce) on 2010-04-05
Changed in xserver-xorg-video-ati (Ubuntu):
status: New → Confirmed
Bryce Harrington (bryce) wrote :

Hi Alwin Garside,
radeontool can be used to assist in debugging this issue. To install it from the command line, use this command:

    sudo apt-get install radeontool

After installing it, you run it like this:

    sudo radeontool regmatch '*' > regdump_good.txt
    sudo radeontool regmatch '*' > regdump_broke.txt

Run it two times. Once when you have a working screen (for any driver), and once in the broken case (either from the tty console or logged into the sick box remotely). Attach both of those to this bug report, and we can then forward this issue upstream. Thanks ahead of time!

description: updated
summary: - [Lucid] black screen when switching users
+ [RV250] black screen when switching users
Changed in xserver-xorg-video-ati (Ubuntu):
status: Confirmed → Incomplete
Alwin Garside (yogarine) wrote :
Alwin Garside (yogarine) wrote :

Ok, here you go, I hope this will help.

Bryce Harrington (bryce) on 2010-04-07
Changed in xserver-xorg-video-ati (Ubuntu):
status: Incomplete → Confirmed
importance: Undecided → High
Bryce Harrington (bryce) wrote :

Alwin Garside - I've forwarded this bug upstream to http://bugs.freedesktop.org/show_bug.cgi?id=27505 - please subscribe yourself to this bug, in case they need further information or wish you to test something. Thanks ahead of time!

Changed in xserver-xorg-video-ati (Ubuntu):
status: Confirmed → Triaged
Bryce Harrington (bryce) on 2010-04-11
tags: added: black-screen
Ernst Sjöstrand (ernstp) wrote :

Is this related to #546578 perhaps?

Bryce Harrington (bryce) wrote :

Ernst, seems like a good guess. The way to test is to see if this command causes the screen to restore:

xgamma -gamma 1.0

Alwin, could you try seeing if the above gets the system back?

If that works around the black screen, then yeah we can set this as a dupe of #546578.

Alwin Garside (yogarine) wrote :

Running this command:
xgamma -display :0 -gamma 1.0

Indeed fixes the problem. Marking this as a duplicate of #546578

Alwin Garside, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect 555298

affects: xserver-xorg-video-ati (Ubuntu) → xorg (Ubuntu)
Changed in xorg (Ubuntu):
status: Triaged → Incomplete
luigiburdo (intermediadc) wrote :

hi all ,
i have the same issue on PowerPc 16.10 with radeonhd 7750
not yet fixed on xorg 1.8.4 ubuntu6

luigiburdo, it will help immensely if you filed a new report with Ubuntu by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information running the following from a terminal:
ubuntu-bug xorg

Also, please feel free to subscribe me to it.

For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs.

luigiburdo (intermediadc) wrote :

Hi Christopher, i will try to do my best for help

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