Machine won't resume from sleep

[Ludivine]

Hi there,

I suspended my machine and let it sit for an hour or so.
When I came back, it wouldn't turn on again:
I tried to click with the mouse several times, press the keyboard (with the volume keys, there was sound and effect), press shortly on the on/off button
but the screen remained black.
So I had to turn it off manually, and now it's on and fine.

Thanks, have a good day!

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.8.0-35.35-generic 6.8.4
Uname: Linux 6.8.0-35-generic x86_64
ApportVersion: 2.28.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Jun 22 16:57:32 2024
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: This is the first time
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] RV730/M96-XT [Mobility Radeon HD 4670] [1002:9488] (prog-if 00 [VGA controller])
   Subsystem: Apple Inc. RV730/M96-XT [Mobility Radeon HD 4670] [106b:00b6]
InstallationDate: Installed on 2024-06-21 (1 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: Apple Inc. iMac11,2
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-35-generic root=UUID=c5cae8bc-e32f-4c38-b77a-366c85d07ca2 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/13/2019
dmi.bios.release: 0.1
dmi.bios.vendor: Apple Inc.
dmi.bios.version: 99.0.0.0.0
dmi.board.name: Mac-F2238AC8
dmi.board.vendor: Apple Inc.
dmi.chassis.type: 13
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-F2238AC8
dmi.modalias: dmi:bvnAppleInc.:bvr99.0.0.0.0:bd06/13/2019:br0.1:svnAppleInc.:pniMac11,2:pvr1.0:rvnAppleInc.:rnMac-F2238AC8:rvr:cvnAppleInc.:ct13:cvrMac-F2238AC8:sku:
dmi.product.family: iMac
dmi.product.name: iMac11,2
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.120-2build1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.5-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

[Daniel van Vugt (vanvugt)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Run these commands:
    journalctl -b0 > journal.txt
    journalctl -b-1 > prevjournal.txt
and attach the resulting text files here.

2. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.