Logitech USB wireless mouse

[Steven Duyck]

USB logitech mouse doesn't work.
If i use 'lsusb' command i see the device but nothing is working.

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: xorg 1:7.7+22ubuntu1
ProcVersionSignature: Ubuntu 5.11.0-40.44-generic 5.11.22
Uname: Linux 5.11.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu65.4
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckMismatches: ./casper/filesystem.squashfs
CasperMD5CheckResult: fail
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Nov 28 17:40:09 2021
DistUpgraded: Fresh install
DistroCodename: hirsute
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation HD Graphics 5300 [8086:161e] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. HD Graphics 5300 [1043:181d]
InstallationDate: Installed on 2021-06-20 (161 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 064e:9700 Suyin Corp. Asus Integrated Webcam
 Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bluetooth wireless interface
 Bus 001 Device 006: ID 046d:c52b Logitech, Inc. Unifying Receiver
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX305FA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-40-generic root=UUID=c94512db-cc03-4296-8107-dcac2868441e ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/19/2015
dmi.bios.release: 5.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX305FA.210
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX305FA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305FA.210:bd05/19/2015:br5.6:svnASUSTeKCOMPUTERINC.:pnUX305FA:pvr1.0:skuASUS-NotebookSKU:rvnASUSTeKCOMPUTERINC.:rnUX305FA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: UX
dmi.product.name: UX305FA
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.105-3~21.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3
version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3
version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1

[Daniel van Vugt (vanvugt)]

Thanks for the bug report.

Please:

1. Replace the battery in the mouse and test it again.

2. If the bug still occurs then while it is happening (logged in and mouse not working) please run:

   journalctl -b0 > journal.txt

3. Attach the resulting text file here.

[Launchpad Janitor (janitor)]

[Expired for Ubuntu because there has been no activity for 60 days.]