The selection screen for the open app overview is unresponsive most of the time

[Steven Beltman]

I have a surface pro 4 and if i play a game from steam or if i just have an application open if i press the windows button / app overview button the overview hangs and is unresponsive to open the apps i want to open. for example i have VS Code open and i press the windows key on accident i cant select VS Code anymore and my progress at that point is gone if i have not saved it yet, and i am forced to turn off the laptop with the normal menu on top to shutdown and start again. i also expreienced this issiue on the surface pro 3. i tried installing a up to date kernel and screen driver for the surface with and without touchschreen support but it keeps happening also when i place my mouse on the top left corner it happens always the windows key only sometimes.

Release: Ubuntu 21.04

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: xorg 1:7.7+22ubuntu1
Uname: Linux 5.13.7-surface x86_64
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 17 15:24:32 2021
DistUpgraded: Fresh install
DistroCodename: hirsute
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Skylake GT2 [HD Graphics 520] [8086:1916] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Microsoft Corporation Skylake GT2 [HD Graphics 520] [1414:0015]
InstallationDate: Installed on 2021-08-09 (39 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 045e:07e8 Microsoft Corp. Surface Type Cover
 Bus 001 Device 003: ID 1286:204c Marvell Semiconductor, Inc. Bluetooth and Wireless LAN Composite
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
 /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M
 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M
     |__ Port 5: Dev 3, If 1, Class=Wireless, Driver=btusb, 480M
     |__ Port 5: Dev 3, If 0, Class=Wireless, Driver=btusb, 480M
     |__ Port 7: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
MachineType: Microsoft Corporation Surface Pro 4
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.7-surface root=UUID=a725e530-a1f9-4c3a-8977-3bab6c37a4ce ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05.04.2021
dmi.bios.vendor: Microsoft Corporation
dmi.bios.version: 109.3748.768
dmi.board.name: Surface Pro 4
dmi.board.vendor: Microsoft Corporation
dmi.chassis.type: 9
dmi.chassis.vendor: Microsoft Corporation
dmi.modalias: dmi:bvnMicrosoftCorporation:bvr109.3748.768:bd05.04.2021:svnMicrosoftCorporation:pnSurfacePro4:pvr124000000000000000000000D0B08F1C03P38:skuSurface_Pro_4:rvnMicrosoftCorporation:rnSurfacePro4:rvr:cvnMicrosoftCorporation:ct9:cvr:
dmi.product.family: Surface
dmi.product.name: Surface Pro 4
dmi.product.sku: Surface_Pro_4
dmi.product.version: 124000000000000000000000D:0B:08F:1C:03P:38
dmi.sys.vendor: Microsoft Corporation
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.105-3~21.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1

[Daniel van Vugt (vanvugt)]

Thanks for the bug report. Next time the problem happens, please:

1. Reboot the machine.

2. Run:

   journalctl -b-1 > prevboot.txt
   gsettings list-recursively org.gnome.shell > shell-settings.txt

3. Attach the resulting text files here.

[Launchpad Janitor (janitor)]

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]