[HP Pavilion x360 Convertible] Touchscreen Misbehaving After Upgrading to Ubuntu 21.04

Bug #1937893 reported by Aakash Singh Bais
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I just upgraded from Ubuntu 20.10 to 21.04. After the upgrade, the touchscreen of my laptop has started registering random touch events when no touch input is actually being given by the user.

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: xorg 1:7.7+22ubuntu1
ProcVersionSignature: Ubuntu 5.11.0-25.27-generic 5.11.22
Uname: Linux 5.11.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Jul 24 12:54:15 2021
DistUpgraded: 2021-07-07 09:51:26,066 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: hirsute
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company HD Graphics 620 [103c:81a9]
InstallationDate: Installed on 2020-10-10 (286 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: HP HP Pavilion x360 Convertible
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-25-generic root=UUID=58c17d38-5a4a-455c-a288-fffc3bd115a2 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to hirsute on 2021-07-07 (17 days ago)
dmi.bios.date: 06/25/2018
dmi.bios.release: 15.35
dmi.bios.vendor: Insyde
dmi.bios.version: F.35
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 81A9
dmi.board.vendor: HP
dmi.board.version: 57.53
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 57.53
dmi.modalias: dmi:bvnInsyde:bvrF.35:bd06/25/2018:br15.35:efr57.53:svnHP:pnHPPavilionx360Convertible:pvrType1ProductConfigId:rvnHP:rn81A9:rvr57.53:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV
dmi.product.name: HP Pavilion x360 Convertible
dmi.product.sku: Z4Q51PA#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.105-3~21.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.1-2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1

affects: xorg (Ubuntu) → linux (Ubuntu)
summary: - Touchscreen Misbehaving After Upgrading to Ubuntu 21.04
+ [HP Pavilion x360 Convertible] Touchscreen Misbehaving After Upgrading
+ to Ubuntu 21.04
Revision history for this message
Chris Chiu (mschiu77) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1937893

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1937893

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.