Wacom tablet tracking speed is very slow

Bug #1928420 reported by Abhishek Kumar Shome
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
mutter (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

As soon as I plug in my wacom tablet. There are two pointers.
The real problem is after upgrading to ubuntu 21.04 The tracking speed from tablet i.e., pointer speed or pen speed is very slow. Please help with the adjustment of pointer speed from tablet.
It might be wayland problem but we need adjustment option to work on the creative apps. Thanks

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: xorg 1:7.7+22ubuntu1
ProcVersionSignature: Ubuntu 5.11.0-17.18-generic 5.11.12
Uname: Linux 5.11.0-17-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri May 14 10:08:16 2021
DistUpgraded: 2021-05-13 15:59:12,750 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-io-error-quark: Failed to execute child process “./xorg_fix_proprietary.py”: Failed to execve: No such file or directory (1))
DistroCodename: hirsute
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Mullins [Radeon R4/R5 Graphics] [1002:9851] (rev 40) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Mullins [Radeon R4/R5 Graphics] [103c:81e5]
InstallationDate: Installed on 2016-11-07 (1648 days ago)
InstallationMedia:

MachineType: HP HP 245 G5 Notebook PC
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-17-generic root=UUID=8ec31e72-2cd5-4a2e-8764-fdbe02245114 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to hirsute on 2021-05-13 (0 days ago)
dmi.bios.date: 12/27/2016
dmi.bios.release: 15.35
dmi.bios.vendor: Insyde
dmi.bios.version: F.23
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 81E5
dmi.board.vendor: HP
dmi.board.version: KBC Version 73.16
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 73.16
dmi.modalias: dmi:bvnInsyde:bvrF.23:bd12/27/2016:br15.35:efr73.16:svnHP:pnHP245G5NotebookPC:pvrType1ProductConfigId:rvnHP:rn81E5:rvrKBCVersion73.16:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5336AN G=N L=SMB B=HP S=245
dmi.product.name: HP 245 G5 Notebook PC
dmi.product.sku: 1JH54PC#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
version.compiz: compiz 1:0.9.14.1+20.10.20200813-0ubuntu4
version.libdrm2: libdrm2 2.4.104-1build1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.1-2
version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.1-2
version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-2build1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1
xserver.bootTime: Wed Mar 31 09:20:55 2021
xserver.configfile: default
xserver.errors:
 open /dev/dri/card0: No such file or directory
 open /dev/dri/card0: No such file or directory
 Screen 0 deleted because of no matching config section.
 Screen 0 deleted because of no matching config section.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.20.9-2ubuntu1.1

Revision history for this message
Abhishek Kumar Shome (abhishekshome) wrote :
affects: ubuntu → xorg (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Dual pointers doesn't sound like a bug because you probably have dual pointing input devices.

As for the tracking speed, does selecting 'Ubuntu on Xorg' from the login screen fix that?

tags: added: wacom
affects: xorg (Ubuntu) → mutter (Ubuntu)
Changed in mutter (Ubuntu):
status: New → Incomplete
summary: - Dual pointers and tracking speed slow from wacom tablet
+ Wacom tablet tracking speed is very slow
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for mutter (Ubuntu) because there has been no activity for 60 days.]

Changed in mutter (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.