Unable to open 'system settings'

[Gordon A Wright]

I cannot open system settings so I can set up a sleep mode after leaving offfor a spell.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-109.110-generic 4.15.18
Uname: Linux 4.15.0-109-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 304.137 Thu Sep 14 13:51:03 PDT 2017
 GCC version: gcc version 7.5.0 (Ubuntu 7.5.0-3ubuntu1~18.04)
.tmp.unity_support_test.1:

ApportVersion: 2.20.9-0ubuntu7.15
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Mon Jul 6 11:57:21 2020
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 304.137, 4.15.0-108-generic, x86_64: installed
 nvidia, 304.137, 4.15.0-109-generic, x86_64: installed
GraphicsCard:
 NVIDIA Corporation C61 [GeForce 7025 / nForce 630a] [10de:03d6] (rev a2) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. C61 [GeForce 7025 / nForce 630a] [1043:83a4]
InstallationDate: Installed on 2012-09-29 (2837 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MachineType: System manufacturer System Product Name
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-109-generic root=UUID=6eb98a42-bc12-42f1-992b-97782d05bb24 ro splash quiet
Renderer: Software
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/26/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0702
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M4N68T-M-LE-V2
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0702:bd01/26/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4N68T-M-LE-V2:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.101-2~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.3
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Fri Jul 3 12:16:20 2020
xserver.configfile: /etc/X11/xorg.conf
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.19.6-1ubuntu4.4

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and help make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read 'How to report bugs effectively' http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:
1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).

Thanks!

[Gordon A Wright (wronger)]

On 06/07/2020 22:19, Sebastien Bacher wrote:
> Thank you for taking the time to report this bug and help make Ubuntu
> better. Unfortunately, we cannot work on this bug because your
> description didn't include enough information. You may find it helpful
> to read 'How to report bugs effectively'
> http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
> if you would then provide a more complete description of the problem.
>
> We have instructions on debugging some types of problems at
> http://wiki.ubuntu.com/DebuggingProcedures.
>
> At a minimum, we need:
> 1. The specific steps or actions you took that caused you to encounter the problem.
> 2. The behavior you expected.
> 3. The behavior you actually encountered (in as much detail as possible).
>
> Thanks!
>
> ** Changed in: xorg (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
> Hi

   I was downloading the normal updates that come automatically when
finished it told me to restart the            computer, the OS opened
with no problems  no message I left for about 15mins and the screen used
to sleep  after Five mins.  When I returned the screen was still open I
clicked on Applications for the drop-down programmes which flashed and
returned to the top.  When I clicked on the top right of the screen the
same thing happened.  I then decided to reboot again, the same thing
happened seven time before I got a good screen that worked OK except
that I could not open system settings from top right icon all the rest
worked.

I now decided to ask Ubuntu 1 for an answer, it then set up a scan which
took some time and asked me to submit the results which I did.

When I click on system settings the "About this computer" loads,

     I have not switched off since but I switch off the screen when not
in use.

Regards

Gordon Wright

Thank you.

[Launchpad Janitor (janitor)]

[Expired for Ubuntu because there has been no activity for 60 days.]

[Paul White (paulw2u)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to review all reported bugs in a timely manner.

I'm setting the status of this bug to 'Incomplete' as it's not seen any activity for some time. If this is still an issue when using a currently maintained release of Ubuntu then please let us know which one(s) otherwise this bug report can be left to expire in approximately 60 days time.

[Launchpad Janitor (janitor)]

[Expired for Ubuntu because there has been no activity for 60 days.]