Activity log for bug #1857221

Date Who What changed Old value New value Message
2019-12-22 09:21:20 Abdullah bug added bug
2019-12-22 09:21:20 Abdullah attachment added evtest https://bugs.launchpad.net/bugs/1857221/+attachment/5314530/+files/evtest
2019-12-22 09:22:20 Abdullah summary the tochpad suddenly stopped working the tochpad suddenly stopped working
2019-12-22 09:25:07 Abdullah attachment added Xorg log file https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1857221/+attachment/5314553/+files/Xorg.0.log
2019-12-22 09:26:36 Abdullah description I am using ubuntu 18.04.3 LTS I have Dell inspiron 3542 laptop the tochpad is working on the system diagnostics but not ubuntu Attched evtest ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-72.81-generic 4.15.18 Uname: Linux 4.15.0-72-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.08.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:08:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 410.48 Thu Sep 6 06:36:33 CDT 2018 GCC version: gcc version 7.4.0 (Ubuntu 7.4.0-1ubuntu1~18.04.1) .tmp.unity_support_test.0: ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun Dec 22 10:34:55 2019 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: nvidia, 410.48, 4.15.0-66-generic, x86_64: installed nvidia, 410.48, 4.15.0-70-generic, x86_64: installed nvidia, 410.48, 4.15.0-72-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller]) Subsystem: Dell Haswell-ULT Integrated Graphics Controller [1028:0653] Subsystem: Dell GM108M [GeForce 840M] [1028:0653] InstallationDate: Installed on 2016-06-08 (1291 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: Dell Inc. Inspiron 3542 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-72-generic root=UUID=54b49194-fa81-41fc-9ca3-1b59fb18c628 ro quiet splash vt.handoff=1 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/13/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: A12 dmi.board.name: 0WW73H dmi.board.vendor: Dell Inc. dmi.board.version: A12 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA12:bd05/13/2016:svnDellInc.:pnInspiron3542:pvrNotSpecified:rvnDellInc.:rn0WW73H:rvrA12:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3542 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1 version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 I am using ubuntu 18.04.3 LTS I have Dell inspiron 3542 laptop the tochpad is working on the system diagnostics but not ubuntu. I follwed this guide https://wiki.ubuntu.com/DebuggingTouchpadDetection to dingos me problem but did not succeed to solve it Attched evtest, Xorg log files ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-72.81-generic 4.15.18 Uname: Linux 4.15.0-72-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.08.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:08:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version:  NVRM version: NVIDIA UNIX x86_64 Kernel Module 410.48 Thu Sep 6 06:36:33 CDT 2018  GCC version: gcc version 7.4.0 (Ubuntu 7.4.0-1ubuntu1~18.04.1) .tmp.unity_support_test.0: ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun Dec 22 10:34:55 2019 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus:  nvidia, 410.48, 4.15.0-66-generic, x86_64: installed  nvidia, 410.48, 4.15.0-70-generic, x86_64: installed  nvidia, 410.48, 4.15.0-72-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard:  Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])    Subsystem: Dell Haswell-ULT Integrated Graphics Controller [1028:0653]    Subsystem: Dell GM108M [GeForce 840M] [1028:0653] InstallationDate: Installed on 2016-06-08 (1291 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: Dell Inc. Inspiron 3542 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-72-generic root=UUID=54b49194-fa81-41fc-9ca3-1b59fb18c628 ro quiet splash vt.handoff=1 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/13/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: A12 dmi.board.name: 0WW73H dmi.board.vendor: Dell Inc. dmi.board.version: A12 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA12:bd05/13/2016:svnDellInc.:pnInspiron3542:pvrNotSpecified:rvnDellInc.:rn0WW73H:rvrA12:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3542 dmi.product.version: Not Specified dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1 version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
2019-12-22 12:25:37 Ubuntu Foundations Team Bug Bot tags amd64 apport-bug bionic possible-manual-nvidia-install ubuntu amd64 apport-bug bionic patch possible-manual-nvidia-install ubuntu
2019-12-22 12:25:47 Ubuntu Foundations Team Bug Bot bug added subscriber Ubuntu Review Team
2019-12-22 12:32:41 Abdullah tags amd64 apport-bug bionic patch possible-manual-nvidia-install ubuntu amd64 apport-bug bionic possible-manual-nvidia-install ubuntu
2019-12-22 12:43:10 Paul White marked as duplicate 1854798