Can't make dualmonitor to work

Bug #1736166 reported by Marica Alexandru
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I have a gtx 960m and can't use the dual monitor for my work, doesn't work with any kind of screen or projector. Thanks

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.10.0-40.44~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-40-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 387.12 Thu Sep 28 20:18:48 PDT 2017
 GCC version: gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.5)
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.13
Architecture: amd64
BootLog:

CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Dec 4 16:46:24 2017
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
DpkgLog:

ExtraDebuggingInterest: No
GraphicsCard:
 Intel Corporation Skylake Integrated Graphics [8086:191b] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Skylake Integrated Graphics [1043:1c5d]
   Subsystem: ASUSTeK Computer Inc. GM107M [GeForce GTX 960M] [1043:1c5d]
InstallationDate: Installed on 2017-09-28 (67 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 8087:0a2b Intel Corp.
 Bus 001 Device 002: ID 13d3:5654 IMC Networks
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. GL552VW
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-40-generic root=UUID=f098ecd2-d0e6-4ce6-9f35-6546a683ad54 ro
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/06/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GL552VW.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GL552VW
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL552VW.300:bd09/06/2016:svnASUSTeKCOMPUTERINC.:pnGL552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: GL552VW
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.2
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Mon Dec 4 13:17:19 2017
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.3-1ubuntu1~16.04.4

Revision history for this message
Marica Alexandru (marica.alexandru) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Ubuntu 16.04 (xenial) reached end-of-life on April 29, 2021.

Do you still see a problem related to the one that you reported when using a currently supported version of Ubuntu? Please let us know if you do otherwise this report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Changed in xorg (Ubuntu):
status: New → Incomplete
Revision history for this message
Paul White (paulw2u) wrote :

I'm closing this issue earlier than normal as I'm moving away from reviewing bug reports that have received little or no attention in recent times and there have been no comments to suggest that the reported problem is still an issue when using a currently supported release of Ubuntu.

Please feel to revert the status of this bug report to a previous status if this is still an issue while using a currently supported release of Ubuntu.

Changed in xorg (Ubuntu):
status: Incomplete → Invalid
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