Ubuntu Web Browser content upside down on rotated screen

Bug #1734500 reported by James Waldby
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I use two monitors, a Plain Tree 22" on the left and a Goldstar 29" on the right. The Plain Tree is physically rotated 90 degrees counterclockwise and the Goldstar is not rotated.

In Settings - Displays, the Goldstar 29" has Rotation set to Normal, and content displays ok in normal right side up fashion.

In Settings - Displays, the Plain Tree has Rotation set to Clockwise because that causes most content to display ok and right side up.

For example, Firefox Web Browser windows display their content right side up on both monitors.

However, while window title bar text is upright for Ubuntu Web Browser windows on the Plain Tree, the window content is upside down. When I drag that window to the Goldstar the content flips over and displays correctly.

I don't know the version number of webbrowser-app, or if it's relevant. Clicking on the Amazon icon on the launcher brought up an Amazon page in a frame labeled Ubuntu Web Browser which according to https://help.ubuntu.com/community/WebBrowsers is webbrowser-app . Anyhow, webbrowser-app directory info is:
-rwxr-xr-x 1 root root 710984 Dec 20 2016 /usr/bin/webbrowser-app

Summary: On this system, Ubuntu Web Browser page rotation is 180 degrees different from page rotation in other programs.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.10.0-28.32~16.04.2-generic 4.10.17
Uname: Linux 4.10.0-28-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sat Nov 25 19:53:51 2017
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:2001]
InstallationDate: Installed on 2017-11-26 (0 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-28-generic root=UUID=cbde7fc0-9735-4631-bed5-1f884bfee3b2 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/15/2010
dmi.bios.vendor: Intel Corp.
dmi.bios.version: BLH6710H.86A.0076.2010.1115.1959
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: DH67GD
dmi.board.vendor: Intel Corporation
dmi.board.version: AAG10206-205
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrBLH6710H.86A.0076.2010.1115.1959:bd11/15/2010:svn:pn:pvr:rvnIntelCorporation:rnDH67GD:rvrAAG10206-205:cvn:ct3:cvr:
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Sat Nov 25 19:16:54 2017
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.3-1ubuntu1~16.04.2
xserver.video_driver: modeset

Revision history for this message
James Waldby (j13) wrote :
Revision history for this message
James Waldby (j13) wrote :

Anyone with a dual monitor setup (regardless of whether either monitor is physically rotated) should be able to test if they observe this problem after setting one monitor rotate-setting to Clockwise. I don't know whether it can be observed on a single-monitor system.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
Revision history for this message
Paul White (paulw2u) wrote :

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu since that time.

Ubuntu 16.04 (xenial) reached end-of-life on April 29, 2021.

Do you still see a problem related to the one that you reported when using a currently supported version of Ubuntu? Please let us know if you do otherwise this report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Changed in xorg (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
James Waldby (j13) wrote : Re: [Bug 1734500] Re: Ubuntu Web Browser content upside down on rotated screen

Please feel free to let the bug expire unsolved. While I still use two
monitors arranged as described in the bug report, I don't have software
available to test whether the bug still exists.

On my Ubuntu 20.04systemI don't have an Amazon icon on a launcher
screen, and "webbrowser-app" is not installed.  An attempt to install it
perhowtoinstall.co/en/webbrowser-app directionsgives "E: Unable to
locate package webbrowser-app".

On 1/21/22 4:17 AM, Paul White  wrote:
> We are sorry that we do not always have the capacity to review all
> reported bugs in a timely manner. You reported this bug some time ago
> and there have been many changes in Ubuntu since that time.
>
> Ubuntu 16.04 (xenial) reached end-of-life on April 29, 2021.
>
> Do you still see a problem related to the one that you reported when
> using a currently supported version of Ubuntu? Please let us know if you
> do otherwise this report can be left to expire in approximately 60 days
> time.
>
> Thank you for helping make Ubuntu better.
>
>
> ** Changed in: xorg (Ubuntu)
> Status: Confirmed => Incomplete
>

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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